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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including prompt response times to queries and issues. However, some customers were dissatisfied with the lack of communication and feedback after applying for roles. A few other people also felt that certain interactions were unprofessional or unhelpful, with some mentioning issues regarding responsiveness and clarity from specific agents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, support, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the professionalism and helpfulness... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently report quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Started work through Morsons late last year and the team at marine trades were very helpful in guiding me through the initial stages of my contract. The communication from Inayat Valley throughout... See more

Company replied

Rated 5 out of 5 stars

Got made redundant and heard about some temporary roles with Morsons. Called up and spoke to Jordan who instantly recognised my potential and set up interviews. Never let down with payroll like a lot... See more

Company replied

Rated 5 out of 5 stars

I have worked for Morson in some guise for over 10 years. I started as a contractor for Morson Technical Services, and now I’m a Manager working for Morson Edge. The company is well grounded, fair and... See more

Company replied

Rated 5 out of 5 stars

From start to finish of the recruitment process all communication and services have been absolutely excellent. Morsons reached out to me after finding my cv on indeed and have been great all the way... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Four specialist units. One ecosystem built to power progress. Morson’s four global strategic business units – Morson Praxis, Morson Edge, Morson Vital, and Morson Nexus – provide silo-free access to consultancy, talent and training. Our rare line of sight across organisations, project lifecycles, industries and global markets means we offer solutions others simply can’t. We apply, supply, deploy and connect skills, to solve productivity problems for the worlds changemakers. Where others supply parts, Morson delivers the whole machine. We’re the only organisation of our size and scale with four integrated capabilities that span the entire talent lifecycle. Together we can address the full spectrum of workforce challenges that affect productivity, risk, and growth.


Contact info

4.2

Great

TrustScore 4 out of 5

925 reviews

5-star
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Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very professional company

Very professional company, friendly and happy to explain more detail about any questions I asked. I used their recommended umbrella company who were also extremely helpful.

The role I was recruited for required quite a lot of forms and information to be completed, which I thought would be onerous but was actually really intuitive and simple to complete.

Would highly recommend this company.

23 February 2021
Rated 1 out of 5 stars

Do not use these people.

Do not use these people.
They sell your data to people who will phone you from a paid for landline to scam you.
They are breaking the data protection laws.

29 January 2021
Unprompted review
Rated 1 out of 5 stars

Stay well clear

Stay well clear - totally unprofessional.
My experience has only reinforced my view that the industry consists of some professional organisations and a number of chancers. Morson are the latter. Supposedly fixed up a telephone interview for me (which never happened), never got back to me three times and have no explanation whatsoever. Still waiting for some feedback after more than a week. Shocking !!!!!

26 October 2020
Unprompted review
Rated 3 out of 5 stars

No contact when times are tough

Sent home from my last Morson contract with a days notice. Since then 2 weeks with no income (no assistance from the government either) Don’t know when I’ll start again.

No contact from Morson, no suggestion of alternative work or even a quick phone call saying ‘Hi, how are you doing?’

Very disappointed, expected a little more from you.

3 April 2020
Unprompted review
Rated 5 out of 5 stars

Seamless process

A very well explained and efficient on boarding process with effective communication where required to help with any misunderstandings.

16 March 2020
Unprompted review

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