Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Home Inspector
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

We used Morgan Sloan for a Rics valuation report for the help to buy equity loan. A big shout out to Julie, Lucy, Paul and the rest of the team. They have been brilliant with communication and organisation. No chasing required. The team were on top of things and explained any queries promptly. We received the report the same day of the survey home visit. Would definitely recommend.

19 March 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks for taking the time to leave a review Amanda, it is very much appreciated, if you have any questions please just let me know, best wishes, Paul

Rated 5 out of 5 stars

Fantastic company!!

Fantastic company!!! They were extremely quick and responsive and gave me a thorough and professional report within a day! Prices reasonable too. Highly recommended.

18 March 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the feedback Barbara, let me know if you need anything else, Paul

Rated 5 out of 5 stars

highly recommend

I wasnt sure who to use for our homebuyers survey and found Morgan Sloane online.
They are a smaller company, but their quality is 100x better than a larger firm.
the comms throughout was excellent, and the report was so indepth it took a day to read through everything.

highly recommend and thank you for all your help

24 February 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback, the surveyors direct mobile number is in the back of the report, so if you have any questions please give him a call. Best wishes, Paul

Rated 5 out of 5 stars

My valuation was for a tiny piece of…

My valuation was for a tiny piece of land but I was still treated as a valued customer. Admin staff were excellent, quick with responses and the surveyor on time and thorough, with my report finalized within in 2 days of the survey. Would highly recommend!

13 March 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Sharon, thanks for the kind review, I must admit your property might win the prize for the smallest I have ever valued! Glad we could help though and I hope the valuation helps you finally get a resolution. Let me know if you need anything else. Best wishes, Paul

Rated 5 out of 5 stars

Very Professional.

Friendly, Professional and a very fast and efficient process, thank you.

13 March 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind words David, let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Excellent experience

Very happy with the service I received. From the initial phone call to the final surveyor's report, they were friendly and professional. So impressed with the same day report too. I wouldn't hesitate to use them again and certainly would recommend. The price seemed fair too!

11 March 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great review Maria, pleased we could help, do let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

A seamless and stress free service

We reached out to Morgan Sloane based on a recommendation, and we couldn't be more pleased with the exceptional service we received. From the start, all details regarding the service and costs were communicated clearly, giving us complete transparency. We were consistently kept informed throughout the process, and every team member we interacted with was incredibly helpful and professional.

Our surveyor arrived today, treated our property with utmost respect, and promptly provided a comprehensive report as requested. We would wholeheartedly recommend Morgan Sloane to anyone in need of their services.

11 March 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the amazing review, we're glad we could help you out, please do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Very honest all calls were very…

Very honest all calls were very constructive and customer service amazing.

28 February 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback, do let us know if you have any questions, best wishes

Rated 5 out of 5 stars

Excellent

Friendly, reliable, efficient and extremely knowledgeable throughout the whole process of organising specialist survey for repaying First Buy loan for property with EWS B2 rating.

10 February 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Fiona, glad we could help you out with your valuation requirement, if you have any queries please do let is know, best wishes, Paul

Rated 5 out of 5 stars

We used Morgan Sloane for a homebuyer…

We used Morgan Sloane for a homebuyer survey. Really quick and helpful responses. Extremely professional. Quick turnaround and great aftercare. Would fully recommend.

17 January 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind words, if you have any queries after reading through your report the surveyors direct mobile number is at the back, feel free to call them with any questions you might have. Best wishes, Paul

Rated 5 out of 5 stars

Friendly

Friendly, supportive, fast and very informative.
Highly recommended

8 January 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind words, do let me know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Swift reply and appointment booked.

Swift reply and appointment booked.
Friendly female surveyor. Would deal with them again.

11 January 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback, I'll be sure to pass it on. Let us know if you need anything else. Best wishes

Rated 5 out of 5 stars

The team was very responsive and…

The team was very responsive and flexible. They were able to provide a quick a professional servie!

20 December 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, do let us know if you need anything else in the future, best wishes, Paul

Rated 5 out of 5 stars

A very pleasant experience

I was very happy using Morgan Sloane to survey a house we are purchasing. All communication with the team was prompt and efficient, and I was very pleased with the survey report which we received sooner than the full timescale stated. The report was very comprehensive, complete with photographs and detailed explanations. I would definitely use them again in the future.

2 December 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback Sarah, do let us know if any further queries come to light, best wishes, Paul

Rated 5 out of 5 stars

Great service thank you

Great service thank you. Thorough, efficient, friendly

19 November 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the lovely feedback Kirsty, let me know if you have any queries, Paul

Rated 5 out of 5 stars

Very straight forward process

Very straight forward process. The report was provided within 48h and very comprehensive. Tom was very friendly and inspired confidence.

13 November 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, please do let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Responsive

Responsive, good communication, efficient

13 November 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback :-) do let us know if you have any queries, bets wishes, Paul

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