Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Home Inspector
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Morgan Sloane was a very responsive…

Morgan Sloane was a very responsive practice.

I needed to find a surveying firm with expertise in valuations for Help to Buy but with the added complication of fire safety and cladding affecting the building concerned.

I found their office staff, senior team members as well as the surveyor who visited the property very professional and helpful. I would recommend them to other people.

24 September 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Dan, if we can be of any further help please do let us know, best wishes, Paul

Rated 5 out of 5 stars

Satisfied customer

A survey for valuation was arranged carried out efficiently. Report received earlier than the expected date. Very satisfied.

18 September 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback, let me know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Great service

Very friendly surveyor, fast efficient service. Communication was clear and precise from the first point of contact. Definitely recommend Morgan Sloane.

20 September 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind words Rachel, let us know if we can help further, best wishes, Paul

Rated 5 out of 5 stars

Outstanding service!! 5*

I would highly recommend Morgan Sloane, we needed a property valuation in order to obtain a help to buy valuation, having made the enquiry online, I was contacted by phone, the whole process was explained to me and we were booked in for a valuation within days. The paperwork we required was sent the same day and the whole process was made so easy and stress free.

15 September 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Joshua, thanks for the great review, its much appreciated. Do let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Absolutely amazing!

Would highly recommend. Absolutely amazing service. Great communication and extremely efficient.
Thank you.

18 September 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks Jade, glad we could help, do let us know if you have any queries. Best wishes, Paul

Rated 5 out of 5 stars

Still spent time with me even though they couldnt serve my area

Well I can’t report on the survey. I wanted to create a special review for the help I received as a first time buyer from this company even though they were unable to service my area.

I think this speaks to great customer service and certainly would increase my comfort of doing business with them. They were very generous with their advice and what I should look for when I do find someone to service my area, including tips and tricks for choosing the right company. I think most will agree in particularly in the UK this falls into the above and beyond service category, which is sadly rare.

16 September 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks so much for taking the time to leave a review when we didn't even manage to give you a report! Hopefully the advice you got will help you to track down a more local surveyor who will be able to assist. Best of luck with your move.

Rated 5 out of 5 stars

Excellent service

I had a fantastic experience with Morgan Sloane. From start to finish, they were incredibly responsive and professional. All communication with Julie was prompt and clear, making the whole process of getting a valuation straightforward and stress-free. Everything was completed on time, just as promised, which gave me real peace of mind. I wouldn’t hesitate to recommend them to anyone looking for reliable and efficient surveyors.

1 September 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great review, if you have any questions please do let us know, best wishes, Paul

Rated 5 out of 5 stars

Highly recommend

Very efficient, professional company . Approachable and quick to answer any questions and queries .
Highly recommend.

1 September 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the review, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Professional

Professional, on time friendly and polite with clear communications.

18 August 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Slick service

Slick service, would recommend

19 August 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks Jake, much appreciated - let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Building Survey

Excellent communication, very smooth process and (very thorough) report completed ahead of time.

11 August 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for your feedback, do let us know if you have any questions, best wishes. Paul

Rated 5 out of 5 stars

Really detailed and well explained…

Really detailed and well explained report. Very efficient and even provided detail of suggestions for future projects/improvements to the property. Also really helpful with queries following on from receiving the report. Highly recommend this company.

28 July 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind feedback, do let us know if you have questions, best wishes, Paul

Rated 5 out of 5 stars

Fantastic experience from start to end.

Fantastic experience from start to end.
I contacted Morgan Sloane needing a HTB redemption valuation. They responded to me within a few hours and booked me in for the next day. The report was ready by the afternoon. They also gave really helpful advice to ensure I continued the redemption process successfully. Really friendly team and great communication throughout. Thank you!

1 August 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, do let us know if you have any questions, all the best, Paul

Rated 5 out of 5 stars

Very friendly and thorough service

Very friendly and thorough service. We were well informed throughout the process of having surveys completed to repay our help to buy loan. Would recommend.

2 July 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the review, don't forget to let us know if you need the free 3 month extension to your Help to Buy valuation :-)

Rated 5 out of 5 stars

Professional throughout…

Professional throughout from initial phone call, documentation, through to the report which was produced promptly. Would use again.

30 June 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your feedback John, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Straight away to work

Straight away to work. Very quick and efficient. Thanks guys

4 July 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the feedback :-) do let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Paul and team were exemplary.

Paul and team were exemplary.
- they were totally transparent.
- did the survey very thoroughly and professionally.
- they responded very quickly
- and they handled certain sensitivities really well.

Thank you team!

3 July 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your kind feedback Andrew, glad we could help. Should you have any queries please do not hesitate to ask. Best wishes, Paul

Rated 5 out of 5 stars

Outstanding service from Morgane Sloane

The whole process from start to finish was nothing apart from exceptional, and I cannot recommend them highly enough.

Very good communication, professional, responsive, and of course helpful. Paul and his team (Julie and Lucy) were fantastic, patiently answering all my questions and guiding me through all the steps required.
The survey report was delivered promptly within less than 24h. They also offered free extension if needed after 3 months.
Highly recommended firm for outstanding surveying services.

24 June 2025
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Reply from Morgan Sloane Chartered Surveyors

Thank you so much for the amazing review, do let us know if you have any queries, best wishes, Paul

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