Morgan Clark Loss Assessors Reviews 

We had a house fire in February 2023 which is right up there as possibly one of the worst things that can happen to you and your family when your home and security is taken away from you and damaged by a fire.
I was out of my mind not knowing what was going to happen, not knowing if my insurance policy had the right level of cover and quite frankly my confidence with my insurance company was rock bottom. I'd contacted them at 17:30 on a Friday evening to let them know my house was on fire and they responded by asking me to call back the following Monday because my call was classed as 'out of hours' and there was nothing they could do to help until then. We had no where to stay, our family home was destroyed by fire and all they could do was ask me to call back the following Monday.
Luckily for us a representative from Morgan Clarke contacted us the following day to offer advice and assistance. When Nathan arrived at the house the morning after the fire we were all completely devasted and still in shock. At the point the doorbell went, I had my head in my hands trying to decipher my policy to figure out what to do next after being fobbed off by the insurance company the previous night. Nathan's humility and compassion from that point forward allowed me and my husband to put our trust in him and the services that were being offered by Morgan Clarke. It wasn't a sales pitch, he genuinely wanted to help us as it was easy to see we were lost with the events that had happened in the previous 24 hours and didn't know what to do.
From start to finish the support, guidance and advice that was provided by Martin and the team at Morgan Clarke was quite simply second to none. They completely took the stress away from me and my family and handled the insurance claim from start to finish. I didn't have to deal with my insurance company again after the initial call, which was a relief after how they'd made me and my family feel when contacting them on the night of the fire.
Neither me or my husband had heard of a loss assessor until this point, however after my experience of dealing with Morgan Clarke my recommendation to anyone in a similar position would always be to use a loss assessor due to their knowledge and experience of dealing with insurance claims and insurance companies. My recommendation is not only based on the handling of the claim with the insurance company but also the speed at which the claim was turned around with appointing structural engineers, surveyors and the contractors to carry out the repairs.
I can't thank the team at Morgan Clarke enough for the support they've given us over the last 9 months in making a very difficult situation much more easier.

We experienced a house fire in 2022.
The first couple of weeks after the fire were just awful. The loss adjuster our insurance company used to handle our claim were possibly the worst company I'd ever had to deal with. There was no empathy at all, calls and emails weren't returned, the person dealing with our claim was never available to talk to. At our wits end, a bit of Googling for advice introduced us to the world of loss assessors and namely Morgan Clark.
I got in touch with them and a representative came to see us the following day. He was obviously keen for our business but equally was not dismissive of the competition (we had also arranged a visit from another firm). He just urged us to employ a loss assessor as it was a large claim that needed professional handling. Once we engaged Morgan Clark we very quickly met with Paul Taylor who was going to handle our case. Instantly the anxiety and stress went away as he would be taking over and we'd no longer have to deal with the loss adjuster. The builders and surveryors employed by Morgan Clark were brilliant and we are absolutely delighted with our "new" home. Paul was very responsive and kept us up to date with all the developments, it was incredibly frustrating for him to have to deal with the loss adjuster but he managed to secure a good settlement for us for our contents and the building works.
If you have a large claim I'd urge anyone to give Morgan Clark a call and get some expert advice. They really were a life saver, there is absolutely no way we could have handled the claim ourselves and I'm sure we would have ended up a lot worse off financially without them.

Rang with a new enquiry; the helpful receptionist passed me to Alan who took the time to listen as to what had happened. He explained that the case was unlikely to fall within the remit of Morgan Clarke, but kindly passed me onto an alternative loss adjuster that might be able to assist. Alan’s professionalism and honesty is truly commendable and I’m grateful for his reassurances that things would be sorted. I was surprised that he even contacted the alternate loss adjuster before I had a chance to call them! Thank you, Alan. If only there were more companies operating like Morgan Clarke!

Well I can't praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much trouble from Natalie.

Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpful against a very unsupportive insurance company and as a result of their support we were able to receive a fair outcome. We would highly recommend

Excellent service from Morgan Clark throughout our whole claim process. We felt like they were understanding and empathetic of our situation. Excellent communication also throughout, especially from Pino who was always available for contact. We always felt like we got the best advice from Pino with regards to both our buildings and contents claim. We felt a lot more informed and in control of our insurance claim once we appointed Morgan Clark as the Insurance company's appointed Loss Adjustors were terrible to deal with.

Professional from start to finish. Kept us informed throughout and dealt with all queries promptly. Dealt with all aspects of the major project taking some of the stress from us; in this respect an essential partnership.

I had the privilege of instructing Morgan Clark after a devastating fire at one of my rented properties, and I must say, they were a true lifesaver. Ryan, in particular, stood out for his exceptional professionalism and dedication throughout the entire process.

Facing an insurance company that was being incredibly difficult and even attempting to void my claim, Ryan went above and beyond to ensure I received every entitlement. His consistent communication and willingness to keep me informed every step of the way provided invaluable peace of mind during a stressful time.

Morgan Clark's comprehensive handling of the entire claim process, from start to finish, was nothing short of impressive. They truly are essential when dealing with large claims. I couldn't be happier with the outcome and highly recommend their services to anyone facing similar challenges.

Thank you, Morgan Clark, for your outstanding support and expertise!

I had a large fire at a rental property and a rep from Morgan Clark contacted me out of the blue to explain the services they could provide, at first it sounded too good to be true but after reading the reviews i decided to appoint them to manage my claim. They have been absolutely amazing every step of the way leaving me to get on with my work and keeping me informed every step of the way. They are professional and efficient and im so glad i appointed Morgan Clark to manage my claim, 5 * service all the way!!!

Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to
our restored house and home

A very supportive and professional company, that is very effective and skilled at dealing and negotiating with Insurance Companies to get the best outcome from the policy on behalf of the clients.
Able to cut through jargon and red tape.

My damages value was too small for Morgan Clark, understandably, but their Paul Taylor went out of his way to listen, advise, assist, reassure and point me in the right direction to get this resolved. What a refreshing attitude in a difficult to navigate industry.

Thank you so much Paul, you are a Gentleman!!!

Morgan Clark really helped me with a settlement that was very challenging and made a very distressing situation as easy as possible. Communication was great, my loss assessor Martin was very helpful and no questions was a stupid question. I am forever grateful for all of your help

Excellent service throughout. Can't fault them

Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and responsive and really helped to decrease our stress levels from day one.

Having someone on your side is super valuable, Morgan Clark advised of a number of things to be aware of that we could also claim, which we may not have thought about if we went directly through the loss adjustor.

I can highly recommend them for anyone facing a similarly large and complex insurance claim.

A professional and personable experience. Information was forthcoming. Results were excellent.

Very efficient and professional service. Much thanks to Dan Riley for his help and support.

Having become involved in a considerable insurance claim concerning a property involved in a neighbouring gas explosion and fire I am thankful to have had Morgan Clark navigate things on my behalf.

Expertise and experience at such a stressful time with huge implications financially and emotionally was invaluable. I would have felt totally out of my depth and unconfident challenging any decisions an insurance company would have suggested if I had gone alone into this process. I think it would have been hugely challenging to take this onboard and potentially very costly if I had rushed decision making. Representatives from Morgan Clark were calm and thorough and great to have "in my corner".
I felt well represented throughout.

We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 months to repair the damage due in large part to procrastination and incompetence by the insurance company and their loss adjuster. Throughout a long and stressful saga Morgan Clark provided valuable support and advice promptly.

Thank you Morgan Clark for your excellent service since January 2022
I never expected to be in this situation with fire damage property, I was devastated. I didn’t know what to do. Robert got in touch with me from the beginning and assured me their team Morgan Clark will help me get my claim and he put me in touch with Martin Chapman. Sarah and Julie his assistants kept me informed during my claim. I want to say a big thank you to Martin Chapman for my settlement. Thank you Martin, it was a pleasure to deal with you throughout my claim. I wish all your team at Morgan Clark the very best :) Many Thanks