Moores Appliances Ltd Reviews 

77
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Moores Appliances. The service was excellent from start to finish. Before ordering, I messaged them on WhatsApp to check whether delivery to my first-floor flat would be possib... See more

Company replied

Rated 5 out of 5 stars

Daughter in Brighton's oven had exploded so needed a new one. The department stores were useless with no delivery dates etc. Moores came up trumps, really helpful Karen on the phone when we ordered fr... See more

Rated 5 out of 5 stars

Searched the National suppliers but no-one had the freezer we wanted so I ‘took a risk’ by buying from a local supplier. What risk! Bought it online on Tuesday, swift response from a woman on customer... See more

Rated 5 out of 5 stars

One could not find a better supplier and fitter of appliances in the SE than Moores.They provide expert advice and a superb service overall.The internet cannot compete with this direct approach.We are... See more

Company details

  1. Appliance Store

Information provided by various external sources

Kitchen appliances specialist, sales & service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(77)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellence

We've had both a cooker and a dishwasher from this company. Delivery has been prompt, fitting first rate, and customer service brilliant... I could not praise this concern more...

21 January 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, washing machine arrived within a few days of purchase. Delivered and installed quickly and efficiently by friendly and polite people.

12 January 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Moores.

Outstanding Service from Moores.
Purchased many appliances for our new kitchen. Moores gave us a very good price and helped us take advantage of a cash back offer that we would otherwise have missed. Moores then stored all our appliances until the kitchen fitters were ready for them. I cannot recommend them highly enough, a pleasure to deal with, outstanding in fact.

10 November 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a fridge freezer on line. Moore responded straight away with delivery options. It was delivered as arranged. Excellent service, excellent product. Highly recommend.

13 October 2018
Unprompted review
Rated 5 out of 5 stars

Thank you to Moore's

Thank you to Moore's, and Kevin who has patiently sorted out our elderly integrated oven! Professional , friendly service, we would most definitely recommend, and will have no hesitation in purchasing a new oven from this company when ours finally pops off!
The oven died a natural death and we had a new one fitted this morning by Kevin, a thorough professional job and a lovely chap, thank you Moore's we will tell others what a good service we have had.

12 September 2018
Unprompted review
Rated 4 out of 5 stars

Good service & price but communication…

Good service & price but communication was poor, I had to contact them twice to find out about delivery & arrange it myself. Would have been useful to know it would be a week and a half wait when placing my order.

13 August 2018
Unprompted review
Rated 5 out of 5 stars

Moores give such great service

Moores give such great customer service. I ordered a Belling cooker from their website in July 2018. I received a call from them the same day explaining that the cooker I had chosen was on a long lead time and offering an alternative Belling that could be delivered more quickly. Subsequently they contacted me again to offer even faster delivery for the cooker in a slightly different colour combination. Throughout the process they were unstintingly helpful, courteous and professional. Not only do they give excellent service, they are very competitively priced as well.

12 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent- communication as advertised, delivered bang on 9am with a 9-1pm delivery slot, appliance unwrapped for me (added bonus)

23 July 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look