Great experience, easy, fast, and convenient. The terminal is small and can be easily placed anywhere. The app is also very easy to use and understandable throughout. The most convenient thing is ski... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything is going well! A good experience that I recommend! With Mooney app you can do anything you need: buy bus/train tickets or pay car parks, see all your transactions and check it every time... See more
Company replied
Overall the MooneyGo app is fine.What I would improve: 1) simplify the activation of a public transportation ticket, too many clicks 2) have customer explicitly choose the number plate when activat... See more
Company replied
Good device but are not available some importante tips that other devices have. One of It Is the push notification into the app when the device pass thru an highway toll booth
Company replied
Company details
Written by the company
Nata dall'esperienza di Mooney e MyCicero, MooneyGo è l'app con la più ampia offerta di servizi di mobilità: semplifica la gestione dei tuoi spostamenti in città e fuori città.
Contact info
Italy
- www.mooneygo.it
4.1
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap, nice app but...
Cheap and a nice app.
The drawback is that you don't have instant evidence of payments in app there's a bit too much delay.
23 May 2025
Reply from MooneyGo
Hi,
thank you for your review! We are happy to hear that you had a positive experience with MooneyGo. We appreciate your feedback, we work every day to provide you with reliable and quality service. Feel free to contact us for any needs.
Cheap and good service
22 May 2025
Reply from MooneyGo
Hi Alessandro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Pietro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Enjoy the possibility of extending…
Enjoy the possibility of extending parking time from remote.
9 May 2025
Reply from MooneyGo
Hi Giovanni Pietro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Easy and very clear,with previous I was…
Easy and very clear,with previous I was disappointed
22 May 2025
Reply from MooneyGo
Hi Gianfranco,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Luigi,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Rocco,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
The device is working
The device is working. It is a little bit difficult to keep track of payments. Delays in the information update.
22 May 2025
Reply from MooneyGo
Hello Mauro,
thank you for writing us! If you need assistance, please contact us at +39 071 92 07 000, Monday through Friday from 7 a.m. to 8 p.m., Saturday from 7 a.m. to 7 p.m.; we will do our best to help you!
Reply from MooneyGo
Hi Sara,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Alessandro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Easy and useful
Very easy to receive, install and use. Awesome product. I certainly will do the subscription at the and of the trial. Amazing!
15 April 2025
Reply from MooneyGo
Hi Fabrizio,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
Beginner
Invoice on monthly use and only when it ised. 10/10
Unfortunately it doesn't work outside Italy.05/10
1 May 2025
Reply from MooneyGo
Hi Enrico,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. We appreciate your feedback, we work every day to provide you with reliable and quality service. Feel free to contact us for any needs.
Everything is fine
22 May 2025
Reply from MooneyGo
Hi Alex,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Giorgio,
we are very pleased to read your review! We are happy to know that your experience with our App is positive and that it meets your needs; every feedback helps us improve. Feel free to reach out to us for any needs.
It works very well!!!
17 May 2025
Reply from MooneyGo
Hi Alessandro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
easy and good price
22 May 2025
Reply from MooneyGo
Hi Francesco,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
Reply from MooneyGo
Hi Giuseppe,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.
app not really stable
it takes too long to get transactions in the app
often the app is not working properly
often list of transactions are inconsistent
22 May 2025
Reply from MooneyGo
Hi Filippo,
we are sorry to hear that your opinion of MooneyGo is not entirely positive. We appreciate your feedback, we work every day to provide you with reliable and quality service. If you need assistance, please contact us at +39 071 92 07 000, Monday through Friday from 7 a.m. to 8 p.m., Saturday from 7 a.m. to 7 p.m.; we will do our best to help you!
I am satisfied of this telepass
I am satisfied of this telepass, that works correctily either on motorways or in Florence parking.
2 May 2025
Reply from MooneyGo
Hi Stefano,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.