MoneyPlus Advice Reviews 

338
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's helpfulness, understanding, and knowledge, which makes stressful situations much more manageable. People often praise the excellent customer service for providing clear explanations and a smooth user experience that alleviates anxiety. The overall service is described as incredibly supportive, offering relief and confidence to those dealing with difficult financial circumstances. However, some customers also noted dissatisfaction with the payment and debt management process, mentioning that the service did not always fully pay off debts as expected, sometimes leading to increased stress, unresolved creditor issues, or even higher overall costs than anticipated.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as quick, helpful, and... See more

Service

People report positive experiences with service, often highlighting the quick resolution of issues and the... See more

Payment

Consumers find payment to be a negative and turbulent experience, with some reporting that their payments... See more

User experience

Users describe positive interactions with the user experience, highlighting how smooth and easy the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a relief to know that there was help available to me and so many options discussed. Ryan and Daniel were very compassionate and understanding they made the process so quick, I told them what I wa... See more

Rated 5 out of 5 stars

Amazing service. Communication was spot on. All advisors were extremely helpful and clear on how they explained things. Regular updates of how your debt is being managed and cleared. Helped me massive... See more

Rated 5 out of 5 stars

I want to say a big thank you to Wayne and Steve for all their help with my debt management plan. From the start they were both really kind, approachable, and understanding of my situation. They expla... See more

Rated 5 out of 5 stars

★★★★★ Excellent support – Wayne was brilliant I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He... See more


Company details

  1. Debt Relief Service

Written by the company

With over 25 years of experience, MoneyPlus Advice has supported thousands of people in taking control of their finances and finding debt solutions that fit their needs. We’re here to guide you through a range of options to manage your debt effectively.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

338 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(338)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress-relieving Customer Service — 5⭐️

I spoke with Cat, who was very easy to speak with, offered me great solutions, and was kind and empathetic to my circumstances. If I must seek out MoneyPlus’ services again, hopefully I don’t but, I’d be happy for her to be the person I go to.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING DEBT SERVICE

I spoke with Michael & then Kai. Even though I have a Brain Injury & Long Covid, they paid attention to my needs, they remained calm, attentive, understanding, sympathic, helpful, patient with me & informative during our call.

My debts were affecting my health, I couldn’t sleep, I couldn’t function & they were a detriment to my daily living.

After speaking to Michael & Kai, I feel a huge weight has been lifted off my shoulders, I feel confident, so happy & so positive that I am going to sort my debt problem out, with all their help, especially Kai.

I would recommend Michael & Kai for a promotion. I understand that they were only doing their job, but they were both outstanding, assertive, asking all the correct information from me & so sympathetic & full of empathy. I felt at ease giving them private & personal information, from a person like myself who finds it very difficult & challenging to do, with all the health problems that I have.

Well done to Michael & Kai for being so tremendously helpful, informative & assisting me to providing information in a way that makes me feel relieved & oh so happy.

I would recommend your Company to others that are in any form of debt, you are absolutely a lifeline to myself.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

The Best Money Advice People in the…

The Best Money Advice People in the World, Took in all their Advise and all worked out fine,
Should have done it sooner though, otherwise would like to thank all the Money Plus Team for their professionalism commitment and dedication to me as a client.Cannot thank anyone in particular because the whole team is exceptionally good and talented.
Would definitely use then again if needed, And I Strongly recommend them to anyone needing money Advice.

9 June 2025
Unprompted review
Rated 4 out of 5 stars

Simon gave me some very good sound…

Simon gave me some very good sound advice about how to deal with my creditors, he was very positive regarding my situation and he knew his job well. I would 💯 recommend money plus.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

I have been thinking about speaking to…

I have been thinking about speaking to moneyplus for a few months now today I did it I was scared,anxious,and worried.It was a very friendly service,made me feel at ease.i got an excellent outcome I would highly recommend,I was worried about nothing this service has made all my worries disappear .Thanks to all the team

17 June 2025
Unprompted review
Rated 5 out of 5 stars

I was very nervous before the call as…

I was very nervous before the call as this is something I should have done weeks ago. I had Matt on the call who was fantastic from start to finish, talked through all my options and gave me his advice and then also took the time to listen to all my questions. He made what was a nervy experience, very comfortable.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Kat was fantastic

Kat was fantastic! Very understanding and attentive. She was patient with me and explained every step I need to take with care. She had no judgement towards my situation and spend a lot of time guiding me through everything.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I was so nevous about signing up to…

I was so nevous about signing up to Money Plus and thought I would be made feel small. But I can honestly say hand in my heart I have never spoken to a more pleasant man ever than I did Wayne today. He was very pleasant and very understanding and made me feel so comfortable and at ease. I would def recommend ur company and Wayne is a credit to you guys. Thank u so much for everything Wayne.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

They Put my mind at ease

I have been with money plus for three years now I found them online
And I haven't looked back since I cannot fought for them for how they keep me up to date with my debt management and that they make me feel at ease and listen to I would definitely recommend them to friends and family.

4 June 2025
Unprompted review

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