MoneyPlus Advice Reviews 

338
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's helpfulness, understanding, and knowledge, which makes stressful situations much more manageable. People often praise the excellent customer service for providing clear explanations and a smooth user experience that alleviates anxiety. The overall service is described as incredibly supportive, offering relief and confidence to those dealing with difficult financial circumstances. However, some customers also noted dissatisfaction with the payment and debt management process, mentioning that the service did not always fully pay off debts as expected, sometimes leading to increased stress, unresolved creditor issues, or even higher overall costs than anticipated.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as quick, helpful, and... See more

Service

People report positive experiences with service, often highlighting the quick resolution of issues and the... See more

Payment

Consumers find payment to be a negative and turbulent experience, with some reporting that their payments... See more

User experience

Users describe positive interactions with the user experience, highlighting how smooth and easy the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a relief to know that there was help available to me and so many options discussed. Ryan and Daniel were very compassionate and understanding they made the process so quick, I told them what I wa... See more

Rated 5 out of 5 stars

Amazing service. Communication was spot on. All advisors were extremely helpful and clear on how they explained things. Regular updates of how your debt is being managed and cleared. Helped me massive... See more

Rated 5 out of 5 stars

I want to say a big thank you to Wayne and Steve for all their help with my debt management plan. From the start they were both really kind, approachable, and understanding of my situation. They expla... See more

Rated 5 out of 5 stars

★★★★★ Excellent support – Wayne was brilliant I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He... See more


Company details

  1. Debt Relief Service

Written by the company

With over 25 years of experience, MoneyPlus Advice has supported thousands of people in taking control of their finances and finding debt solutions that fit their needs. We’re here to guide you through a range of options to manage your debt effectively.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(338)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stress free help.

These guys are amazing at what they do. Ive been with these guys since 2024.the amount of stress that has been taken away from me is a relief.i was really struggling and didn't know where to turn too.they deal with all the creditors. One easy monthly payment what you can afford.highly recommend anyone struggling to give these guys a call.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

The best way to get out of debt is the…

The best way to get out of debt is the best way for you.Thank you so much to you and your team for helping me get a new life back.Thank you so much to you and your team for helping me get a new life back.I will remember your help
Special thanks for Daniel.
AKMJAHIRUL HOQUE

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Since contacting MoneyPlus late last…

Since contacting MoneyPlus late last year I have had very good service. When I speak to advisers they are always polite and genuinely concerned. They provide support and always try to help where possible. They have done much to alleviate the stress of my situation.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Money plus have been amazing supporting…

Money plus have been amazing supporting me with my debt I suffer from severe mental health issues and advisors are always kind mannerly and understanding you really have helped me immensely at a very very difficult time. Advisor I spoke with today was helpful supportive and very understanding with a kind manner.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

The understanding and compassion showed…

The understanding and compassion showed from the very start of this process has been a revelation for the circumstances I had found myself in, dealing with multiple agencies every month was having an extremely detrimental effect on my mental heath and not giving me the freedom to deal solely with my medical issues, even though I have had the occasional time where my payment has arrived late due to being self employed, I have had no issue in conversing with the account managers I have spoken with and together we have found a solution to move forward. I know, as do Moneyplus within the next few months all of this will be behind me....Bravo and I would highly recommend you to anyone else who finds themselves in a similar position to myself...

19 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look