Great service so far , got 6 months free from dealer, and great offer to extend at a good price. It remains to be seen how they perform should I need to claim, but I had a warranty with them some yea... See more
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Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.
Friarton Road, PH2 8DY, Perth, United Kingdom
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I dealt with Ross Millar who was extremely helpful and explained everything in full. He is someone who should be recognised as an exceptional company representative, they aren't easy to get nowadays.

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This company has given me a policy that gives me peace of mind. No hassle whatsoever.

Reply from Momentum Warranties
The dealer S Moore automatically included a 6 months warranty for which I I paid a supplement to extend the warranty by a further 6 months giving me hassle free driving or any major worries for the next year.
The warranty provider emailed direct and offered a discounted rate to have a further 12 months giving 2 years warranty.
Confidently pleased with how seamless it was to work with both companies thank you.

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Quick and easy to activate online, got this as part of purchasing my vehicle

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Ross was very concise and informative regarding the relevant information related to my warranty cover. He wasn't pushy or over bearing, instead he maintained professionalism and a welcomed etiquette. I would certainly do repeat business with him and the company he represents. Many thanks.

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Ross was great. He was knowledgeable and easy to understand. The whole process took 5 minutes to complete. The price he quoted was much lower than I expected and took no time at all for payment to process. I now have complete piece of mind for the next 18 months. Perfect.

Reply from Momentum Warranties
Was well explained everything and Hamza was very helpful and patient with me since I didn’t know much about the car.I left the place happy with my new car

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Excellent service provided by Steve, gave me early warning that the renewal was due and applied a generous loyalty discount.

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Very impressed with the customer service given by this company especially with Steve Wallace who I dealt with. Having not thankfully had the need to use the warranty so can't make comment on this side, however, I have opted to take extended warranty for peace of mind and I'm fully covered should I ever need it. I am happy with price for what the extended cover covers.

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Ross was pleasant, clear and helpful while explaining and organising my warranty extension

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Excellent service 5***** all round this is now my 3rd year with them

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Just renewed my warranty for another year dealt with Chris loverly guy very knowledgeable great price great customer service would highly recommend.

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My warranty was coming to an end, thankfully Ross from momentum keeps in touch with me and reminds me when it's about to stop. I did have the suspension changed on the car but forgot about the warranty so paid cash. Stupid me. However, I will get the car checked out and sorted if need be. Ross is polite, understanding and great to deal with. Thank you.

Reply from Momentum Warranties
Ashton was friendly, helpful and professional. Explained everything clearly and was not 'pushy'!

Reply from Momentum Warranties
Ross explained everything in great detail and was very easy to deal with no hard sales just says it how it is well-deserved of the 5 stars I have left.😀

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Very easy to do took 5 minutes for peace of mind. Very professional and knowledgeable staff,a pleasure to deal with

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My experience with Momentum Warranties has been absolutely disgraceful. I genuinely regret paying for this warranty.
It seems that whenever there is a mechanical problem, they can conveniently put it down to “wear and tear” and avoid taking responsibility for the repair. In my case, even though the vehicle suffered a sudden mechanical failure on the road, the response still came back to wear and tear.
So I seriously question: what exactly are customers paying a warranty for?
You pay your money believing you have protection and peace of mind if something unexpectedly goes wrong with your vehicle. Then, when you actually need that protection, you discover just how easy it appears to be for a failure to be placed under an exclusion.
I have provided explanations, mechanic information and evidence, yet I still feel that the focus has been on finding a reason to reject the claim rather than properly supporting a paying customer.
For me, that is absolutely shameful.
A warranty should give customers confidence. My experience with Momentum has done exactly the opposite. I have been left frustrated, out of pocket and questioning what value this warranty actually provided me.
I personally feel like I wasted my money, and if I had known beforehand that my claim would be handled this way, I would never have purchased the warranty.
Anyone thinking about buying a Momentum Warranty should READ THE TERMS, EXCLUSIONS AND ESPECIALLY THE “WEAR AND TEAR” WORDING VERY CAREFULLY before handing over your money.
Based on my experience, I would NEVER use this company again and certainly would not recommend them to friends, family or other motorists.
Momentum Warranties should seriously reconsider how they treat customers when they actually need to make a claim.

Reply from Momentum Warranties
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