Great service so far , got 6 months free from dealer, and great offer to extend at a good price. It remains to be seen how they perform should I need to claim, but I had a warranty with them some yea... See more
Company replied
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Review summary
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Very professional. Really had a good experience with Van supermarket. Michael was brilliant, nothing was too much trouble, Bradley was equally brilliant. Set everything up for tax & registering us as... See more
Company replied
Spoke to Ross, very helpful and polite, would definitely recommend Momentum, for your warranty. Took out extended 12 month warranty. Very good price for my Newley purchased VWT6 Vivante Campervan.
Company replied
Had a very good experience talking with Josh about extending my warranty for a further 12 months. Price was absolutely excellent and he was extremely pleasant to deal with. Would very happily recommen... See more
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Company details
Written by the company
Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.
Contact info
Friarton Road, PH2 8DY, Perth, United Kingdom
- 0330 445 0059
- support@momentumwarranties.co.uk
- www.momentumwarranties.co.uk
4.4
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Momentum Warranties
Hi Gloria,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 4-star review.
Regards, Momentum
Provided an excellent comprehensive…
Provided an excellent comprehensive warranty at a excellent price.
Highly recommended.
5 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Wade,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 5-star review.
Regards, Momentum
Just shows you that Momentum Warranties…
Just shows you that Momentum Warranties are not worth the money.
Please read all the reviews and do research before you buy as you will not be covered .
Published my review again as I want to make sure you do not get ripped off for a useless policy .
Policy is useless as they avoid paying for repairs and delay the claim
My Review has been not published for telling the truth .
See below review .
Just shows you Momentum do not like honest reviews.
Please Do not buy a warranty from this company as it’s not worth the paper it is written on.
Avoid at all costs and read the reviews thoroughly before you commit as you will be misled and will not find a garage to carry out the required work with this company.
If you look at all of the reviews it is just a copy and paste reply and no real contact with you to discuss your claim in person.
I am Now contacting the ombudsman to review my mis sold policy and trading standards to look into the advertising policy.
Advert is misleading to all customers when they start a claim.
If there was a lesser rating I would use it .
Purchased my car from a reputable dealer and it came with a level 2 Plan.
My fly wheel failed after less than 3,000 miles from the purchase date of my car.
Took it to a local reputable to carry out the repairs.
The garage who carried out my repairs fitted a new clutch for which this is standard practice. overall it cost me just less then 2k.
The claim ref noVPX19740960 was submitted by the dealer as they sourced the parts at cost price to reduce my bill as they took out the warranty with the Momentum rep.
My claim was rejected straight away on the basis of wear and tear .
My gearbox was repaired by the dealer and there was no indication my flywheel was faulty when it was repaired .
Photo submitted as per there request and then rejected the claim straight away even though it went through the car dealer .
The rep who sold the policies to the Car dealer doesn’t want to know or help or get involved with the claim.
Typical sales person takes your money then runs .
To make things worse Iam still being contacted by Momemtum to extend my warranty .
No garage wannt’s to take on any work with this company as they fail to pay out and drag out the claim by asking for more pictures and evidence to avoid a pay out.
They just want your money for a policy that is useless.
Please avoid this company at all costs as you will not be covered for any repairs .
Got a reply back which stands up to all of the poor reviews where they fail to pay out saying my clutch and fly wheel are not covered even thought they were inspected 5 months ago when my gearbox was repaired .
Claim rejected to wear and tear .
I am still being contacted to extend my warranty even though they do not cover you .
My original review was not published and removed .
Please do not take out a warranty with his company as they will avoid to pay out at all costs.
I will continue to publish my review as they do not like honest feedback.
2
Momentum Warranties (owner)
Edited 6 days ago
Hi Joe,
After investigating the notes on our system, I can see that from the evidence that was supplied to us from your repairer, there was no sign of a failed flywheel or a failed clutch.
The warranty applied to your vehicle covers for sudden failure of components only. If a part is failing due to the component being worn out, we would be unable to offer a financial contribution towards the repairs on your vehicle.
On this occasion, due to no sudden failure being shown with the parts, we were unable to assist any further.
Regards, Momentum
Regards, Momentum
My Gearbox was inspected on the 18th may and had a replacement part fitted.
The same garage who carried out the work also inspected my clutch and flywheel and found no issues or signs of wear and tear otherwise they would have replaced them How can you now say my claim has been rejected due to wear and tear .
As per my honest review the policy is not worth the money or paper it is written on.
The other reviews also have the same excuse for rejecting the claim.
1 October 2025
Unprompted review
Reply from Momentum Warranties
Hi Joe,
Thank you for your recent review.
After reviewing the notes on your vehicle claim, I can see that the claim started on the 26th October 2025, due to the car juddering in 1st gear and there was also a vibration felt through the steering wheel whilst the car was sitting stationary.
We received picture evidence of your clutch and flywheel on the 11th November 2025 but the pictures did not suggest that a failure had occurred with the parts.
You were contacted via the customer claims App and you were advised that the claim was unfortunately rejected due to no failure of the parts. We also advised that from the information that had been received, it was more evident that the flywheel was worn. We also made contact with your selling dealer about rejection of your claim. This took place on the 18th November 2025, where we advised the reasons again for the rejection of your claim.
It clearly states in the warranty handbook that under the Plan 2 warranty excludes failure of components due to wear and tear and/or where a part has worn out.
Unfortunately, on this occasion, we are unable to assist further with this claim.
Regards, Momentum
Top service
Steve made the process of renewing my warranty really easy. Called on time and explained everything easily in a way that’s understandable.
4 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Duncan,
Thank you for your excellent 5-star review.
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.
Regards, Momentum
Ross at Momentum warranty
Spoke to Ross, very helpful and polite, would definitely recommend Momentum, for your warranty. Took out extended 12 month warranty. Very good price for my Newley purchased VWT6 Vivante Campervan.
4 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Mike,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Momentum Warranties - Excellent Service
Momentum Warranties provide an excellent service and great quality product, overall I am extremely satisfied and I would highly recommend!
4 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Sophie,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 5-star review.
Regards, Momentum
Reply from Momentum Warranties
Hi Mark,
We are delighted to hear that you found our process straightforward and easy to set up.
Thank you for your excellent review.
Regards, Momentum
Very professional and easy to sort out…
Very professional and easy to sort out the extra warranty for my car hire - all my questions were answered without hesitation - all documents sent through within seconds - very impressed - Thank you
4 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Esther,
We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.
Thank you for your excellent 5-star review.
Regards, Momentum
very clear about things
very clear about things, and nothing complicated
4 September 2026
Unprompted review
Reply from Momentum Warranties
Hi John,
We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.
Thank you for your excellent 5-star review.
Regards, Momentum
Momentum warrenty
They were persistent.
They found the best deal for me.
I spoke to Steve.
It was quick and efficient at a good price.
3 September 2026
Unprompted review
Reply from Momentum Warranties
Hi,
Thank you for your excellent 5-star review.
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.
Regards, Momentum
Good service and process and product…
Good service and process and product exploration was good.
31 August 2026
Unprompted review
Reply from Momentum Warranties
Hi Thomas,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 4-star review.
Regards, Momentum
Simple,easy & straightforward
Simple,easy & straightforward
Satisfied customer 👍
2 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Alan,
Our helpful and friendly team at Momentum pride themselves on our customer services. We are very pleased to receive your positive feedback. It is great to know that you are happy with the service that you received, and that you found our process simple, easy and efficient.
Thank you for your fantastic 5-star review.
Regards, Momentum
Read carefully what is included
Plan 1 up to £500
Plan 2 up to £1000
So, the small print protect them NOT the buyer ,,
The headlight was faulty and I claimed ( around £200 and no answer at all ))
Read carefully when you deal with
2 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Hamzah,
We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.
Regards, Momentum
Reply from Momentum Warranties
Hi Pavel,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
A simple one call with unhurried…
A simple one call with unhurried service to make sure I understood the process, costs and limitations before committing to a further year's warranty.
1 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Bill,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 5-star review.
Regards, Momentum
The guys at the garage were so…
The guys at the garage were so friendly. Definitely no pushy sales men. Couldn’t do enough to help. When purchasing the car everything was in order. Tax everything sorted out.
I am really happy with the service they provided. I also feel confident that if any issues may arise they will be dealt with promptly. I would not hesitate to use or recommend this garage / car sales again. Very happy with the whole process
1 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Sue,
Thank you for your lovely review!
We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.
Regards, Momentum
Excellent first experience
Excellent!
I am really pleased with the ease of setup and the packages on offer. I will look to upgrade to a longer policy.
My hope is that I do not need to use you, but; so far, so good!
Thank you
Andy
1 September 2026
Unprompted review
Reply from Momentum Warranties
Hi Andrew,
We are delighted to hear that you found our process straightforward and easy to set up.
Thank you for your excellent review.
Regards, Momentum
Called to possibly extend my cover was more than happy to proceed. …
Ross was very professional and answered all my questions confidently,explaning everything as we proceeded.I extended my warrany with confidence following our converstion. Thanks Hugh
31 August 2026
Unprompted review
Reply from Momentum Warranties
Hi Hugh,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Momentum warranties
I have been a client of Momentum Warranties for six years and have consistently experienced exceptional service. The team is always helpful and welcoming, providing outstanding customer support. Today, I had the pleasure of speaking with Ross, who once again delivered top-tier customer service, thoroughly addressing all my enquiries and clearly explaining the terms and conditions.
31 August 2026
Unprompted review
Reply from Momentum Warranties
Hi,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review and 6 years of support.
Regards, Momentum
Ross Miller exceptional
I dealt with Ross Millar who was extremely helpful and explained everything in full. He is someone who should be recognised as an exceptional company representative, they aren't easy to get nowadays.
31 August 2026
Unprompted review
Reply from Momentum Warranties
Hi Garry,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
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