MLB Shop Europe Reviews 

602
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast shipping times and the exceptional quality of the clothing items available on the website. Consumers also appreciate the competitive prices, noting that finding authentic merchandise is both straightforward and reliable. However, some reviewers were not happy with sizing inconsistencies, mentioning that garments sometimes did not match the advertised guide sizes. A few other people also felt that missing items from shipments and difficulties handling order returns caused unnecessary frustration. Shoppers noted that customer support could be slow when trying to resolve these specific order issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrival, secure packaging, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the items are wonderful, flawless, and match... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting fast delivery times alongside missing... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fantastic sale... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more

Rated 4 out of 5 stars

I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more

Company replied

Rated 5 out of 5 stars

I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and secur... See more

Rated 5 out of 5 stars

It is almost impossible to get decent New York Yankees merchandise where I live. This is the main reason I love shopping at MLB Store Europe. The range of merchandise available is exceptional,and ther... See more


Company details

  1. Sportswear Store

Written by the company

Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(602)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Ordered a Blue Jays T-shirt which arrived completely unfolded, crushed and not what I expected, however I must say that Adrianna from customer services contacted me, apologised and issued a refund. I appreciated the ease of correspondence and how quickly this matter was resolved.

1 November 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Kai, I would like to express my deepest apologies for the inconvenience and dissatisfaction you experienced with the quality of our product. This is not the level of service we want our customers to have. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

Rated 1 out of 5 stars

I had a bad experiencing because my…

I had a bad experiencing because my order did not arrive on the estimated date and I'm still waiting

16 November 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Johana, we are sorry to hear, that your order remains undelivered. I hope that my actions will help in finding an appropriate solution as soon as possible. We will investigate this with our transport team. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

Rated 3 out of 5 stars

The products are wonderful and of…

The products are wonderful and of superior quality but you sent them to the wrong address and I had to go 25Km from where I live to pick up the order.

25 November 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Nerea, my apologies for the issue faced. We'll share your feedback with our transport team to ensure they are aware of your experience. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Saludos, Adrianna

Rated 2 out of 5 stars

T shirt different colour and style to…

T shirt different colour and style to the one asvertised

1 October 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Rey, we sincerely apologize that the colour of the item did not meet your expectations. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

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