What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more
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I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more
Company replied
All in all a good experience. The delivery time was long, especially when we take into account the price I paid for it. I expected it to be faster. The products were otherwise as expected.
Usually the experience is good. The selection of products is alright. Sometimes I think special editions aren't available outside of the US. Shopping process is smooth, delivery reliable. A really goo... See more
Company details
Written by the company
Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.
Contact info
Fanatics International Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 330 053 6749
- customer.service@mlbshopeurope.com
- www.mlbshopeurope.com
4.3
Excellent
539 reviews
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No contact possible
No contact possible. Didn’t receive my order and no other contact possible than with a stupid bot.
18 April 2026
Unprompted review
Reply from MLB Shop Europe
Hello Anne, we understand your frustration and apologize for the difficulties you experienced with your recent order. Kindly note that our team has requested more information to locate your order. At your earliest convenience, please contact our team customerfirst@fanatics.com with your order number, and we will be happy to further review this for you. Sincerely, Laty.
Good quality products
Very happy with the baseball hat and keyring. No issues and satisfied with my order.
9 October 2025
Just a fraud
I paid for 2 F1 cups on 6th december 2025, received Just One on 20th january and still waiting for the other. Moreover, no One Is answering my complaints. Definitely a fraud
19 February 2026
Unprompted review
Reply from MLB Shop Europe
We are very sorry, but the details and order number you have provided do not belong to our store. You must have purchased F1 products on another website, but not ours. Joanna
Pretty expensive but good
Pretty expensive, but the jersey I bought fits lovely and the stitches on it are well done
13 June 2025
I ordered 2 baseballs, only received 1.
I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for, but I'm still having to fight for a partial refund of the order for the missing baseball with their collector resolution team, when really they should just do the right thing.
Update: Their team that reads these reviews have done right by their mistake and have issued a partial refund for the missing baseball. The support team have been lovely.
22 January 2026
Reply from MLB Shop Europe
Hello Jeannie, we sincerely apologize for the inconvenience caused by the missing baseball from your recent order. We understand how frustrating it must have been to receive only one of the two items you purchased. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna
Great but need more stock options
I love my hat and other products I ordered . However , I do wish that you guys stocked more and had them available for shipment , based in the uk it’s tough . Tried to get more blue jays gear from hoodies to car parts eg; lights / seat covers / registration plates would be awesome to store .
Please get these in stock for me and others .
2 October 2025
Prompt delivery
1 April 2025
great services
Ordered two hoodies for Christmas presents, arrived quickly and a great deal
1 December 2025
Great expirence and fast delivery
6 November 2025
I ordered 3 items and decided to return…
I ordered 3 items and decided to return 1 of them (size description did not match the reality). It turns out that you must pay yourself the cost of return shipping. They will also not refund you the delivery cost (even not proportionally to the value of the order). In the end, you may end up in situation that returning will cost you time and money not worth of it. Better to throw away item than letting them to earn money again on reselling stuff (I returned in condition that re-sale is possible). If you reply to their emails, you will never hear back. If you contact their chat assistant you will asked tons of verification questions (which they should have on the file, so why asking what the order included?) and end up with being asked again what is the problem, despite you just having explained it a minute before. One of the worst shopping experiences in my life.
23 December 2025
Unprompted review
Reply from MLB Shop Europe
Hello Daniel, thank you for sharing your experience with us. We’re truly sorry that your recent order caused frustration, it’s never our intention to make the return process difficult or stressful. If there is any issue with an item, such as a size not matching the description or a defect, please don’t hesitate to contact us. We are always happy to assist and ensure a smooth free return process. We sincerely appreciate your feedback and hope to make your future shopping experiences much more enjoyable. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna
Product came in time and was as…
Product came in time and was as promised. Pretty overpriced though.
1 October 2025
Overseas order
I'm happy that my overseas order arrived on time for christmas, as predicted.
15 December 2025
Good quality caps
28 November 2025
good service
29 November 2025
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