Mixxaudio Reviews 

Outstanding customer support. When I got in touch with them, I thought they would tell me that they couldn't help me without my StreamQ headphones' receipt. How foolish I was. They were understanding, patient, and kind. With the replacement they provided me, I'm listening to music once more.

Great power bank. Small issue after one year and asked for a replacement, which was sent immediately. Excellent product and service.

I already had the Stream Buds which I love but for the gym felt I needed the Stream Buds Sports. Both offer excellent performance. I also needed some advice and Ben was excellent. First class product and customer service as well as short delivery time.

What an amazing company
Such helpful friendly staff.
I had a problem with my earbuds charging, I was advised how to clean them and what to check, they still didn't work on one side. There was no hesitation in sending me a pre-paid label for them to take a look at. I was advised they were faulty and I was sent an up to date new pair. I would highly recommend this company

Mixx stream buds are a great product, easy to use, good sound quality and long lasting charge. One earphone stopped connecting so I contacted their customer service team and Ben dealt with my query. He was so helpful and patient. When the problem could not be resolved he sent me a replacement via post. I can honestly say it was the best customer service experience and I will always choose their products over other brands.

Brilliant company. Very patient when I was having internet issues trying to fill print out their return forms. even sugested other way of complete said form. Sent a replacement watch as soon as they received the faulty one.

First class support focused on solving the problem rather than deflecting my enquiry. They offered help when they had no real need to,

I was experiencing a issue with my earbuds, and Ben has responded to my emails quickly, was kind, had kept be updated, and was able to help solve my issue. Thank you so much 😊

Ben Savage, what a star!!
My record player was not working, sent it back for testing and received an email 1 working day later to say they were sending a replacement. Cannot thank you enough for your support, help and persistence. Brilliant team.

I had an out of warranty fault and it was replaced with a reconditioned model very quickly. Very happy with service, communication and resolution.

Got a set of Streambuds as a Xmas present. I had a problem so contacted customer support. Mixx were so helpful. Responded to my email straight away. Asked me to return the Streambuds for assessment, included the return label free as well! After 24 hours Mixx offered a replacement to an upgraded model free of charge. I have no hesitation in recommending Mixx. Their customer service is exceptional. Fast, professional and fair.

I contacted Mixx to ask if it was possible to purchase a replacement ear bud, having lost just one very shortly after purchasing a new set! It wasn't, but Ben was really helpful, replied very quickly and after getting my details and what happened, offered me a replacement pair of different earbuds from their b-grade stock (still in perfect working condition but the package may have been damaged / appearance not as intended so not fit for sale).
This was completely unexpected - I had only wanted to find out if I could purchase a single earbud and wasn't expecting to be provided with new earbuds so it was a very nice gesture, and very helpful. I really liked the Mixx products already and I'm now very impressed with their customer service so would certainly look to purchase other products with them in the future.

Ben Savage you're a star. Not only were you fast and efficient dealing with my query and keeping me updated. You organised a replacement pair of Mixx Streambuds Pico immediately.

These earbuds are so light and comfortable I really didn't want to change to a different style or brand.

Thanks Mixx

The product is amazing. For the quality, the price is really low. Its well deisgned to fit a human ear , i can tell u that from experience. Super lightweight , super unnoticeable, super quality, super product.

I broke one of my earbuds and the customer service was really helpful , quick communication and responses. I even got a replacement pair. Special thanks to Ben!!

I had experienced a problem my Mixx Smartwatch 1. It was in its 2nd year so returning it to the seller wasn't an option! I contacted Mixx & within a few minutes I had received an acknowledgement. Later the same day I received an email from their customer services expressing concern that I had problems, & requesting that I return the watch. Within the email was a link that enabled me to download a pre-populated free postage return label. Within 48 hours of posting, the watch had been examined, & as a result a replacement was sent.

From beginning to end, I am more than happy to say that the customer service provided was second to none. I have dealt with a number of companies over the past few years & Mixx are up with the best! Well Done.

I reached out to Mixx Audio regarding an issue with my earphones, which had been working perfectly and felt very comfortable until the problem suddenly arose. Despite the fact that they were a gift and I live abroad, Ben went above and beyond to resolve the issue. He arranged a replacement and even had it delivered to my friend’s house. I’m highly satisfied with both their product and customer support. Thank you, Ben!

We had excellent service. I contacted Ben from the customer service team when my watch stopped downloading my messages. He responded very quickly. After trying a few things I sent it back. It was declared faulty and I received a replacement the post the next day.
Carol

I contacted Mixxaudio regarding my wireless headphones that snapped. Ben got in touch with me immediately and offered to resolve the matter, either by repair or replacement. Even though I purchased the headphones in Boots, he still managed to solve the problem by sending me a replacement set. I am so thankful to this company.

I had a fault with my earbuds. Ben was great help and dealt with my issue quickly, leading to a replacement pair being sent to me. Very good customer service.

I was given the watch as a gift and it stopped syncing to my phone. A customer service advisor, Ben, reached out quickly and tried to resolve the issue remotely. When it could not be sorted he arranged to have the watch collected and the fault was confirmed. He then offered a replacement with a newer model which I gladly accepted. Outstanding customer service and communication and so nice to have one person overseeing this from beginning to end.