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Mixam Reviews 

7,340
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 838 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print and paper quality across various formats, finding the online design tools and file uploading process exceptionally straightforward to use. People also appreciate the swift turnaround times, prompt deliveries, and helpful support team that ensure projects are always finished smoothly on schedule. However, some customers also noted unexpected delivery delays and tracking issues that caused significant inconvenience with time-sensitive orders. A few other people also felt that product quality occasionally fell short, mentioning damaged items, darker images, or blurry printing upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting exceptional print finishes and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent finish and superb... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and reliable shipping... See more

Service

Consumers find service to be positive, highlighting professionalism, efficiency, and excellent quality... See more

User experience

People report positive experiences with user_experience, highlighting how straightforward and intuitive the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another successful order completed by Mixam on my behalf. This time their print team sorted out an error message that popped up and ensured the job was printed on schedule. My order was also completed... See more

Rated 5 out of 5 stars

A very good experience in using Mixam. They have an excellent idiot proof website to upload documents which highlights any problems. The books themselves were produced on schedule and the finished pro... See more

Rated 5 out of 5 stars

Love this company. Still the best website around for uploading, ensuring compliance, previewing and clarity. Print quality is exceptional across various formats - posters, magazines, flyers - and it’s... See more

Rated 5 out of 5 stars

The Mixam book printers are firstclass. I used their process for printing my first hardcopy run of a new novel. The process was very helpful to use, the print time from order to delivery was super qu... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.5

All reviews

(7,340)

812 reviews in the last 12 months

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Rated 5 out of 5 stars

Useful feedback

I thought that they would essentially just print what I sent but they took the time to feedback slight changes to my pdfs to improve the finished product. Took a while for me to get used to the file upload process but in general very happy.

6 July 2026
Rated 5 out of 5 stars

Mixam provide a high quality service…

Mixam provide a high quality service from beginning to end. Their ordering process is easy and the advice they give as orders ae placed is useful. The turnaround from placing the order to delivery is speedy and no delivery has ever been late compared with their delivery date estimate. The quality of printing is outstanding and we will continue to use Mixam for all our professional printing needs.

6 July 2026
Rated 2 out of 5 stars

Hit and miss.

Hit and miss.

Sometimes the orders are great, but this time, 25 books received spine damage and registration issues, and they need to look into the quality control.

25 books to be recycled

11 July 2026
Unprompted review
Mixam logo

Reply from Mixam

Hi David,
We’re very sorry that this order arrived has arrived with damage.
You’ve done the right thing by logging this with us over the weekend, so that our team can investigate and help put things right.

We would have loved the opportunity to resolve this first, as while things can occasionally go wrong, our team is here to support you when they do.

Please give us the chance to review the issue properly and work toward a suitable resolution for the 25 affected books.

Rated 5 out of 5 stars

Fantastic service and fantastic…

Fantastic service and fantastic quality. We urgently needed books printed for a funeral service, having communicated this with the team they advised the printing team and sent next day delivery so that we received them in good time. Great communication throughout, books were fantastic, website easy to use. Will definitely use again and recommend.

26 June 2026
Rated 5 out of 5 stars

An excellent company

An excellent company. Had the pleasure of using Mixam for the last four years. The quality of the printing and products are exceptional and any enquiries to customer service are always dealt with efficiently. One of the best features is the ease with which you upload files. The preview when a manuscript is uploaded is brilliant, making self publishing so easy to achieve. Communication about an order is very good and delivery is speedy also. Highly recommended.

2 July 2026
Rated 3 out of 5 stars

Good quality but improvement needed in communication between services and with clients

Please take this for Mixam as a whole.

The day I was supposed to receive my delivery in Spain I contacted you to see what was going on and was informed later on that the printing facility had put my order on hold because the document was not good enough.

1h later I sent an updated version but was told it was already printed but that it was acceptable for them… well… acceptable is quickly said and then why not print it 10 days earlier?

Result : not as good as it could have been with the version sent and had to stress until 48H before the wedding to be finally delivered.

It is your printing facility that should have contacted you immediately, to say there is a problem with the file.

Then you would have been able to contact me immediately, to tell me to change the file, which took one hour to do.

Not the other way around, me contacting you, contacting them. They should be proactive and bottom up.

The version I received, luckily on time but with stress until delivered, would have been much better, and would have arrived a week before, better, smoother, and without any stress.

Not to mention, that it is not understandable, that Mixam UK delivers to Spain, but Mixam Germany, which is in the EU, doesn’t deliver to Spain. This creates undue double taxing and customs rights for the customer. In the end, more than 1/3 of the total cost is delivery, taxes and customs costs…

I think you guys are great, but to land amongst the stars, we need to shoot for the moon, and there is some room for improvement described here I hope.

Best to you.

1 July 2026
Mixam logo

Reply from Mixam

Thank you so much for taking the time to share this with us, and we really do appreciate the constructive feedback.
We’re so sorry that the issue with the artwork being too close to the trim lines was not spotted and advised sooner. We would normally catch these types of issues earlier in the process, so this seems to have slipped through the net.
Once you had made us aware of the deadline, it was better for us to proceed with the original artwork being tight to the trim line rather than start again with the new files, as this could have risked delaying the order further.
We’re really glad the order arrived in time and turned out okay, but we do agree that the process should have been smoother, and we will make sure your feedback is passed on.
Regarding shipping, we are exploring more cost-effective shipping options outside of Germany, and we hope these will become available in the future. We appreciate that customs charges, taxes and higher delivery costs can make things more frustrating than they need to be, especially when shipping within Europe feels like it should be more straightforward.
That said, even with the higher shipping rate, we do still aim to remain competitively priced overall compared with many other printers.
Of course, customers are under no obligation to proceed with an order if they are not happy with the shipping costs shown before checkout. We are always transparent with the full cost before payment is made, so customers can decide whether the order works for them.
Thank you again for your feedback. We’re always looking for ways to improve, and feedback like this genuinely helps us do that.

Rated 2 out of 5 stars

Error with prints

The quality of the comic copies are good however 3 of copies were printed in the wrong order. Naturally mistakes can happen however getting it rectified was my issue with Mixam. Despite me contacting twice via online chat with video evidence and three times via email the matter wasn't resolved and fell into the fifth week since the initial error. The issue was no-one got back to me with when I would get my copies. Which I felt was unprofessional. I had to request a refund, which I felt they were more willing to do, then reprint. As I write this review (08-July-26) this matter is still pending.

3 June 2026
Mixam logo

Reply from Mixam

Thank you for your review, and we’re really pleased to hear that you were happy with the quality of the comic copies overall.
We’re very sorry that 3 copies were printed in the wrong order, and even more sorry that the resolution was not handled as smoothly as it should have been. Issues like this are very rare, but we completely understand that when something does go wrong, what matters most is how quickly and clearly we put it right.
We had arranged for the affected copies to be reprinted, but unfortunately, it looks like this was not processed correctly. Sadly, we only became aware of this when you contacted us again after a few weeks, and we’re genuinely sorry for the delay and frustration this caused.
We can see that you last messaged us yesterday afternoon regarding the refund, and we’ll be getting that sorted for you today.
Mistakes can sometimes happen during printing, but we will always do our best to make things right when they do. We’re sorry again that this took longer than it should have, and we appreciate your patience.

Rated 5 out of 5 stars

All great

Good clear website, easy to use. Bookmarks were exactly as I wanted them, and delivered quickly.

24 June 2026
Rated 5 out of 5 stars

Another good mixam experience

As I wished a simple design tool and avoid in design or infinity, for a rather simplistic concept, mixam online tool was great. Allowed to size my images exactly how I wanted (had done a previous run on a bw project). The difference here was the bw and colour mix for the personal album.
As a result the bw component of it has a bit of a cast, to be expected and that I seem to be the only one noticing!
Delivery through DHL was easy to follow and to rearrange. All good to me.

17 June 2026
Rated 1 out of 5 stars

Poor Quality Prints

I’m honestly so disappointed with the business cards I received. The quality is nowhere near what I expected from a professional printing company.

The print is blurry in places, the detailing looks messy, and the borders/corners are badly printed and uneven. On top of that, some of the cards have visible marks/scuffs and the card stock itself looks poor quality. Overall they look cheap, damaged and badly finished rather than like a polished business product.

These were ordered for my business, so presentation matters massively, and I simply can’t hand these out to clients in this condition. It’s frustrating to have spent money on something that looks defective and unprofessional straight out of the box.

Really unhappy with the quality control here and I definitely wouldn’t have expected cards to arrive looking like this.

3 July 2026
Unprompted review
Mixam logo

Reply from Mixam

Thank you for your feedback, and we’re sorry to hear you were disappointed with the business cards.
From our checks, the artwork supplied does appear to be blurry in places, which can affect the sharpness and overall finish once printed.
With borders and corners, there can also be slight movement during trimming. This is not unique to Mixam and is standard across the print industry, with movement of up to 3mm possible in either direction. Because of this, very tight borders or fine edge details can sometimes appear uneven after trimming.
We’re sorry if the resolution offered was not to your liking, but we have offered a generous discount so you can reorder with amended, clearer, and cleaner artwork. This should help achieve a much better result on a new print run?

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