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Mixam Reviews 

7,339
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 838 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print and paper quality across various formats, finding the online design tools and file uploading process exceptionally straightforward to use. People also appreciate the swift turnaround times, prompt deliveries, and helpful support team that ensure projects are always finished smoothly on schedule. However, some customers also noted unexpected delivery delays and tracking issues that caused significant inconvenience with time-sensitive orders. A few other people also felt that product quality occasionally fell short, mentioning damaged items, darker images, or blurry printing upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting exceptional print finishes and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent finish and superb... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and reliable shipping... See more

Service

Consumers find service to be positive, highlighting professionalism, efficiency, and excellent quality... See more

User experience

People report positive experiences with user_experience, highlighting how straightforward and intuitive the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another successful order completed by Mixam on my behalf. This time their print team sorted out an error message that popped up and ensured the job was printed on schedule. My order was also completed... See more

Rated 5 out of 5 stars

A very good experience in using Mixam. They have an excellent idiot proof website to upload documents which highlights any problems. The books themselves were produced on schedule and the finished pro... See more

Rated 5 out of 5 stars

Love this company. Still the best website around for uploading, ensuring compliance, previewing and clarity. Print quality is exceptional across various formats - posters, magazines, flyers - and it’s... See more

Rated 5 out of 5 stars

The Mixam book printers are firstclass. I used their process for printing my first hardcopy run of a new novel. The process was very helpful to use, the print time from order to delivery was super qu... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.5

All reviews

(7,339)

811 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience. The print quality of my books is excellent, with sharp text, vibrant colours, and a professional finish. The delivery was quick, and everything arrived exactly as I had ordered it. It’s clear that great care goes into the printing. I would definitely recommend this publisher to anyone looking for high-quality book printing and reliable service. I’ll be using them again for future projects!

8 July 2026
Rated 5 out of 5 stars

I've used Mixam for a few prints now…

I've used Mixam for a few prints now and they always come out good quality, the customer services team are fantastic as well. I always get offered savings and deals and the points system is an added bonus.

9 July 2026
Rated 5 out of 5 stars

Excellent customer service

The team were very helpful - and nothing was too much trouble. Once the order was confirmed we were kept up to date with progress and it was delivered to the timescale given. Overall excellent product with super customer service.

8 July 2026
Rated 5 out of 5 stars

Excellent quality of printing

Excellent quality of printing, at a very good price. I paid the reasonable extra charge for quick turnaround and speedy delivery: ordered online Wednesday afternoon, delivered Friday morning. Magnificent!

8 July 2026
Rated 5 out of 5 stars

Mixam made it so easy to print…

I was determined to use Mixam to print my yearbooks as their website was so straightforward and gave the most options on paper quality and printing styles etc. they were also very easy to liaise with when I had a query on uploading my files. They made sure I had signed off everything at every stage and gave me the confidence to know exactly what I was getting. I couldn’t be happier with the result, my yearbooks look stunning. Thank you for making what could have been a stressful process so easy!

8 July 2026
Rated 5 out of 5 stars

Highly recommended, daily priced and easy to use booklet printing.

This was my third order from Mixam for one of their stapled booklets. Love how easy it is to use the upload system, especially since I managed to get my PDF pages ready in advance - easy to move pages around too. And although it seems like you have to choose what you want before you start, you can totally changed your mind and edit the spec or quantity so not scary if you’re not computer savvy!
Good clear pricing and these booklets at least are very reasonable, they offered me an even better price for 25 than the 20 I was planning on ordering. Quality is very good. I needed these in a rush so paid extra to get them quickly and they were delivered exactly as promised. As long as I need these type of booklets I won’t be going anywhere else - I may even try a new product sometime. Highly recommended.

5 July 2026
Unprompted review
Rated 4 out of 5 stars

The printed books were amazing

The printed books were amazing, just the delivery took longer than originally mentioned when the order was taken. Although, I’m not sure if the delay was with printing or delivery. Also, I would love if I can pick up my order next time since I live nearby which would save me the shipping cost.

30 June 2026
Mixam logo

Reply from Mixam

We’re so pleased to hear you were happy with the printed books!
Our production and delivery dates are estimated, so the dispatch date can sometimes change, and occasional delays may also happen once an order is with the courier. We’re sorry this one took a little longer than first expected.
Although our head office may be nearby, we don’t print from that location. We have multiple production sites across the UK and Europe, so collection isn’t available.

Rated 3 out of 5 stars

Although quality is always great their…

Although quality is always great their delivery time frames are never correct so I would add a week on.

7 July 2026
Mixam logo

Reply from Mixam

Thank you for your feedback, and we’re really pleased you’re consistently happy with the quality.
Our production and delivery dates are always estimates, so if you’re working to a firm deadline, please let us know before confirming your order so we can advise you properly. We can see that the order linked to this review was dispatched and delivered within the estimated timeframe, but we’re sorry if previous orders have not met your expectations.

Rated 1 out of 5 stars

Left in the dark

I have a print job with Mixam and they are late delivering and not returning my calls. As a self published author with books waiting to be delivered to retailers, I have missed deadlines.

Update 15/07: I have already replied to you via trustpilot with my order number. Here it is: 2099160.
You have finally got in touch through my account, but still have not given me a delivery date, just asked for more information on when my (now cancelled) book launch was.

14 July 2026
Unprompted review
Mixam logo

Reply from Mixam

We’re very sorry to read this and appreciate how frustrating it must be.
Unfortunately, we’re unable to identify your order from an organic review using only a first name, so we’ve asked Trustpilot to request some additional information from you.
In the meantime, our phone lines can become very busy, so please try our live chat for a quicker response. We’d also recommend checking your emails and order messages in case our team has already sent you an update there. Once we can identify the order, we’ll be happy to look into this and help.

Rated 4 out of 5 stars

Printing came out great (there were…

Printing came out great (there were issues but I think they were my errors) I found understanding and navigating viewing an online proof impossible. It may be me but it didn’t seem straight forward so I had to gamble and just go straight to print. After all the work I put in to make my editing as failsafe as possible I may have noticed the flaws if I had been able to have checked a proof. Impatience on my part mainly. The issues were with page margins that I simply couldn’t get upset about at that stage after all the time I had spent. Also despite numbering my pages in the file name they didn’t seem to upload in the numerical order, this wasn’t important as there was no particular order. This what part of my failsafe layout.
I had spent so long creating the two books that the issues were not significant enough but I am quite chilled, impatient so want it yesterday. Someone else who want exact flawless results may not be as lenient.

I’d say make viewing proofs much easier, maybe to the point it’s a stage you have to go through to complete the order as navigating viewing them simply wasn’t defined for a simpleton such as myself.

29 June 2026
Mixam logo

Reply from Mixam

Hi Keith, We’re really glad to hear your books printed well overall, and thank you for the helpful feedback.
Our proofing support page https://mixam.co.uk/support/proof
may be of help, but there are three ways to review your order before printing. The digital page by page flipbook preview above your pages, the individual page images, and the downloadable proof, which can be opened in your browser or saved to your device.
If you ever need a hand, please contact us. Our 24/7 live chat is the quickest option if you’re feeling a little impatient. Our AI agent can answer most proofing questions, and our human team is also available most days and hours to help further.

Rated 5 out of 5 stars

Prompt delivery and to usual high standard

The order arrived a day earlier than expected and is up to the usual high standard. although we only wanted around 150 to 200 flyers to promote an event locally, it was cost effective to order 301, as the price did not reduce for smaller quantities.

6 July 2026

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