I never knew that shopping online for designer’s reading farsighted glasses (langsynt) was possible!😲 But, Misterspex makes it possible😍 Great choices, excellent qualities, and fast delivery. I get... See more
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Very happy with the product that I ordered. It arrived as expected, quick and without any problems. This was my second time purchasing sunglasses from Mister Spex and I was very pleased both times.
I received quality glasses at a great price. I have ordered 3 pairs and they have all been good. Mister Spex are always very fast to answer if I have a question. All my experiences with them have been... See more
Company replied
I chose a frame between the 4 frames I got from them and I placed an order on 14.10.2024 and got an email from them after a few days that due to lack of the stock, I should expect a delay due to la... See more
Company replied
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Handle briller, solbriller og kontaktlinser enkelt hos misterspex.no. Din optiker på nett, enkelt og greit!
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4.4
Excellent
755 reviews
No recent history of asking for reviews
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They cancelled my order after keeping me waiting for two months
I chose a frame between the 4 frames I got from them and I placed an order on 14.10.2024 and got an email from them after a few days that due to lack of the stock, I should expect a delay due to lack of stock (more than 9-18 working days that is what they advertise). After hearing nothing from them for about 40 days, I sent an email and they said they don't know when my order will be ready. They did not offer any compensation or help.
Today after two months, they sent me an email and told me that they have cancelled my order! The reason being that my order has been on hold for too long! Have in mind that I chose a frame that they sent me! But they told me that don't have it in stock.
They offered me 20% discount on my next order which I am never going to use due to their terrible service.
12 December 2024
Unprompted review
Reply from Mister Spex
Dear customer!
It sounds like you unfortunately have run into various technical issues at the same time in your meeting with us. We also apologize that you have not been well informed about the issues that arose with your order. This does not happen often as we normally manage to deliver within the delivery times we have for our various products. The products in the warehouse are constantly changing and popular models can be sold out, both with us and with the manufacturer. If there is one product left in stock, this can be ordered and will then be reserved for the person who ordered it first. To compensate for the long delivery time when there is a"last frame"in Home trials, it has now been arranged that the Home trial go directly back to our main warehouse and workshop in Berlin, and not via Haugesund as it did until a few weeks ago. Then you as a customer will receive prescription lenses in the actual glasses you had in the home loan (if it is the last one left).
We apologize once again for the inconvenience this has caused.
Kind Regards
Mister Spex
Reply from Mister Spex
Hei!
Takk for din fine vurdering og at du tok deg tid til å gjøre det.
Vennlig hilsen
Mister Spex
Bra service
22 August 2024
Reply from Mister Spex
Hei!
Takk for at du tok deg tid til å gi oss en tilbakemelding og at du er fornøyd med service'en.
Vennlig hilsen
Mister Spex
I bought sunglasses and they were used
I bought sunglasses and they were used. They were not straight, the nose holder had been manipulated so one was higher than the other.. They didn't even bother to clean the fingerprints on the glass. I would not recommend this shop.
15 July 2024
Reply from Mister Spex
Dear Customer!
We are sorry to hear that you are not satisfied with the purchase you have made from us. The glasses sold by us must not be used - but we have a 30-day open purchase so that customer can try the product before purchase. It should be tried on as you would in a store. Distortions can also occur during shipment between the manufacturer and us unfortunately, but we deeply apologize that there are fingerprints on the glasses and understand that you were disappointed. We take such matters seriously and will report this so that we can be even better in our sendouts/returns.
Sincerely
Mister Spex
Reply from Mister Spex
Kjære Kunde!
Tusen takk for stjernene!
Vennlig hilsen Mister Spex
God service
18 April 2024
Reply from Mister Spex
Kjære kunde!
Takk for din tilbakemelding!
Vennlig hilsen
Mister Spex
Reply from Mister Spex
Hei! Tusen takk for flott anmeldelse! Vennlig hilsen Mister Spex
Great quality, price, and service
I received quality glasses at a great price. I have ordered 3 pairs and they have all been good. Mister Spex are always very fast to answer if I have a question. All my experiences with them have been good.
29 December 2023
Reply from Mister Spex
Hi! Thank you for very nice feedback and stars! Best Regards Mister Spex
Reply from Mister Spex
Hei! Tusen takk for din tilbakemelding! Vennlig hilsen Mister Spex
I like it and it fit to my face..❤️❤️😊😊
2 September 2023
Reply from Mister Spex
:) So nice to se that you are happy with the order! Thank you for your feedback! Best Mister Spex
Helt suverent!
3 August 2023
Reply from Mister Spex
Hei! Veldig kjekt å høre! :) Tusen takk! Vennlig hilsen Mister Spex
Smooth og rask levering
18 July 2023
Reply from Mister Spex
Tusen takk for din tilbakemelding! Vennlig hilsen Mister Spex
Rask levering
24 June 2023
Reply from Mister Spex
Takk for din tilbakemelding! Kjekt å høre! Vennlig hilsen Mister Spex
Rask levering
9 June 2023
Reply from Mister Spex
Det var kjekt å høre! Tusen takk! Beste hilsener fra Mister Spex
Easy process to order it online
Easy process to order it online - Glasses as expected and fast delivery :)
12 May 2023
Reply from Mister Spex
Thank you so much for your nice comment! Best, Mister Spex
Reply from Mister Spex
Hi! Thank you for nice review and lots of stars! Best regards, Mister Spex
Ryddig side og rask levering
9 March 2023
Reply from Mister Spex
Hei! Tusen takk for 5 stjerner og kommentar. Vennlig hilsen Mister Spex
Everything worked just fine
Everything worked just fine. The glasses arrived in due time
24 November 2022
Reply from Mister Spex
Tusen takk for din tilbakemelding! Vennlig hilsen Mister Spex
I was recommended to order the sunglasses by Brillehuset, Kvadrat
I was recommended to order the sun-glasses I wanted with you - Mister Spex - and after some days they were delivered in my Mailbox. Thank you
9 November 2022
Reply from Mister Spex
Thank you very much for your positive feedback! Nice to hear!
Kind regards Mister Spex
Quick delievery.
8 November 2022
Reply from Mister Spex
Thank you very much for your positive feedback regarding our delivery! Sincerely, Mister Spex
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