1/5 — Hidden subscription, ignored cancellation request, useless product
I bought a hair removal product from Botane Labs as what I believed was a one-time purchase. A month later, I was charged again for a second order. I had no idea I had been signed up for a monthly subscription, as it was not clear to me at checkout. Who needs a hair removal kit every month?
I contacted them the same day the order was placed and asked them to cancel it before shipping. Their first reply ignored my request completely. After I followed up, they told me it was "too late" because the order had already been processed. They are still shipping a product I asked them not to send.
Check carefully for subscription options at checkout before buying, and check your card statement afterwards.
Also no hair was removed at all..!!!
This product from my experience is useless.







