We spent 3 1/2 years with Minster law. A lovely team headed by Brendan Lowe. They were very diligent, patient and produce a volume of medical evidence for a personal injury claim for an RTA which had... See more
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Life can change in an instant when you’re injured in an accident. Minster Law can help you get the legal support you need and the financial compensation you deserve. As specialist personal injury lawyers, we’ve settled more than 124,000 cases and secured over £750m in damages since 2015. We understand that seeking legal support can feel daunting. When you’re going through a complex and difficult time, Minster Law keeps things clear and simple. Our friendly team has 20-plus years’ experience of pursuing successful personal injury claims. Whether you or a loved one have been in a motor vehicle accident, suffered an accident at work or been hurt at a public event, we can help.
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Better outcomes, simpler services
Minster Law, Peel Avenue, Wf27ua, Wakefield, United Kingdom
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Hafsah was really helpful for first point of contact :)

Reply from Minster Law
I had a very postive experience with Joe M. He was professional, very understanding and extremely supportive. He took the time to answer any questions that I had and made what could have been a stressful situation feel manageable. I greatly appreciate his support and he is great at his job!

Reply from Minster Law
Great customer service from ella very professional understanding polite and knowledgeable thanks

Reply from Minster Law
I found the call handler extremely helpful, patient and kind.

Reply from Minster Law
I am very pleased with the service.the member of staff who with my case was professional polite and helpful throughout the process many thanks.

Reply from Minster Law
Very helpful
I’d never had to make a claim and gave me the support I needed

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Spoke to Rihanna today 2-9-26 she spoke very calmly and kindly. Made me understand things let me take my time in answering questions. Felt very comfortable. Thank you

Reply from Minster Law
Caitlin listen to what I had to say. Talked me through the process and what was going tonhappen next. Very happy with the service.

Reply from Minster Law
From start to finish very efficient and understanding making a traumatic experience easier for all aspects from accident to recovery with a successful outcome
Thanks

Reply from Minster Law
Lisa was very professional, understandable and communicating briefly. I felt very happy and convinced throughout I was on a call with her. Really a star person

Reply from Minster Law
Zedan was helpful and so patience with me thank you

Reply from Minster Law
Really caring and very good service.
Great guy, very friendly.

Reply from Minster Law
The rapid response to helpfulness the explanation as to what the process was going to be also I found the stuff to be very polite and understanding that is why I feel they deserve A5 star rating

Reply from Minster Law
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