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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with fairness and the presence of cheaters or bots, which made gameplay frustrating and progression difficult. The overall user experience was also heavily criticized, with many finding the games unplayable due to these factors. Reviewers frequently reported negative experiences regarding the app itself, noting problems like lag, frequent disconnections, and an overwhelming number of ads and pop-ups that hindered access to gameplay. The pricing of in-game purchases was often deemed excessive and not worth the investment, as many felt these purchases did not improve their experience. Furthermore, numerous users were unhappy with the payment system, reporting issues where purchased items were not delivered or progress was lost after transactions.

What people talk about most

Product

Customers consistently note negative experiences with product. Many reviewers express frustration, feeling... See more

User experience

People report negative experiences with user experience. Many reviewers describe the games as almost... See more

Application

Consumers find the app to be a source of frustration and disappointment. Many reviewers express concerns... See more

Price

Users describe negative interactions with price, consistently expressing dissatisfaction. Many reviewers... See more

Payment

Reviewers express strong dissatisfaction with payment aspects, frequently describing the game as having... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible.Started ok many years ago but now so many robot players and players using hacks to win it's no longer fun you just get ripped off.Miniclip know this and don't do anything,when a player hits a... See more

Rated 1 out of 5 stars

What a joke of a "company". Basically all of the games are rigged, full of hackers and littered with p2w yet the company does nothing to fix these issues and even goes out of there way to delete any s... See more

Rated 1 out of 5 stars

Being playing 8 ball pool for years now every other game is lost because of cheat players who have got a cheap facility that pots every ball from any angle or from any cushion soo frustrating. DON’T W... See more

Rated 1 out of 5 stars

Mini clip is a scam! I’ve contacted them once about a glitch taking 100,000 coins away from me, and then another time about me being charged almost $10 for something I did not want to purchase. All th... See more


Company details

  1. Gaming service Provider
  2. Betting Agency
  3. Game Store
  4. Video Game Store

Information provided by various external sources

Play Free Online Games, sports games, massive multiplayer games, action games, puzzle games, flash games and more


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I start to play this game over 10 years…

I start to play this game over 10 years ago and i loved it to enjoy. But just now and also in the last time i got the feeling nearly everyone like to use robot programs. Without this program it’s nearly not possible to win a game. Finally you waste your time if open that app.

13 May 2026
Unprompted review
Rated 3 out of 5 stars

Have no skills,so cheat!!!

After shooting my way to a million plus and honestly I'd say I played for a million and again I get either a cheat app or a computer! This makes the ones that want to play honest test my skills game of pool really pissed off! I would have figured you people would have done something to stop this crap by now but apparently you don't want to. That's why I've deleted your app and will never play again! Thanks for nothing!

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Up In Smoke

So I play a lot of online games and I don’t spend millions of dollars but I spend enough. Anytime I ever had issues with a game dropping because of the Internet for whatever reason the game customer support people would just look into it because they have all those records and they would just give it back to me. So I spent my little money, got my little coins, joined one of the higher games with almost all my coins, and the Internet dropped in my whole neighborhood because AT&T is out there putting in fiber lines and I guess they dug and had cut one of the Spectrum lines. When I spend money digitally, it’s a treat for me because I don’t go anywhere. I don’t do anything, all my money goes to my kids, so that little money that I spent on my games, it takes a lot for me to do it because I don’t want to, but I feel like I spoil myself. I messaged them and they pretty much told me we don’t care about you at all. We aren’t responsible. That very well may be, but that doesn’t mean you can’t be decent and give me my coins back when you can go and look and see that I’m not lying. It’s literally digital coins. It’s not like you’re losing anything but I did. Never ever ever ever ever ever ever. Will I play your game again never ever will you get another dime for me and you probably would’ve gotten a lot more dimes for me because you’ve gotten plenty already.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Cheat you out of decent spins

I have been playing this game for years! All my free spins have been never over 2500, always 100, or 50. Plus they cheat so bad! Block your balls on purpose! Nothing is ever done to stop it. This is the worse game I’ve ever seen and would not recommend it to anyone

17 April 2026
Unprompted review
Rated 1 out of 5 stars

A truly dismal platform, nearly impossible to get a game!

I've enjoyed Miniclip's 8 Ball Pool for several years. However, it has completely gone down the toilet...whilst I used to be able to get a game within seconds of logging on, the whole thing is now saturated with pop-ups, ads, promotions etc., meaning that I routinely have to go through anything up to around 30 (or more) taps, swipes and dismissals before even getting to a game! It's essentially now almost impossible to play, as there are just an unbelievable number of barriers to get through. I know they have to make money from sponsors/ads etc., but the sheer number of them nowadays has completely wrecked the whole experience. Where I used to play every day, I now have not played for several weeks. It's just too frustrating and time-wasting to go through the whole process to get started. I tried again today (12th April 2026), and there is no improvement; in fact, it seems even worse than ever! They're getting more and more sponsors, to try and make more money...but the way they must be losing playing customers, those advertisers are getting a smaller and smaller audience as time goes by! Yeah, that's a GREAT business strategy!

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible…

Terrible.Started ok many years ago but now so many robot players and players using hacks to win it's no longer fun you just get ripped off.Miniclip know this and don't do anything,when a player hits a ball which goes around table 6 time then hits their colour which comes off 3 other balls,off 3 cushions and goes in a pocket then it's time to avoid and save your money,mini clip don't deserve it.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Well well welll

Well well welll
The percentage of the review is giving all the answer

So poor web games and only goob to be there to cheat, 8 ball is a complete joke.
I played in site around 8 years ago I thaugh to give it aago again so maybe it's improved but nothing changed at all everything is the same

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Cheated again by many clip

I was contemplating buying more coins. Even though it goes against the grain but there, this is the best game of pull, even though you're cheated all the time, so I'm crazy to buy coins, but right before I'm contemplating buying $35 worth of coins, they cheat me on a 9 ball game, I'm shooting the the ball before the 9 ball and they take all my time away, I mean gives me 3 seconds to set it app before I run out of time and I have a really high queue. With a lot of time on it, so here they do they cheat you and it's still wants you to buy coins.That's the craziness of these people don't waste your money

30 March 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1/5

⭐ 1/5 - Cheaters Ignored, Loyal Players Dismissed
I am RaBaR, Account ID: 2919752269, Level 555. I have been playing 8 Ball Pool for years, always fairly, never cheating.
I have contacted Miniclip support MULTIPLE times about cheaters ruining the game. Every single response I received was a copy-paste automated template. No real investigation. No real action. Just empty words like “we take cheating seriously” while doing absolutely nothing.
They told me to use the in-game report button — I already did. They hid behind “data protection” to avoid giving real answers. They sent me to a Knowledge Base instead of actually helping.
Miniclip does NOT care about fair play. They do NOT care about loyal players. They only care about money.
Do NOT spend real money on this game. Your reports will be ignored. Your concerns will be dismissed. You will receive nothing but automated replies.
Shame on Miniclip for failing its community.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

"To whom it may concern

"To whom it may concern, I am writing this as a last resort because I have not received any response from your support channels. I accidentally deleted my Online Soccer Manager (OSM) account, and I am devastated. I am a very loyal and active player, and I don't want to lose all my progress and hard work. name:dorukburuk08 mail:doruk2992icloud.com

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutly rigged

Absolutly rigged. Tons of bots. Developers designed to make you lose games after purchase so they can sell more. You get opponants like Level 20 vs Level 500. The legendery ques are nothing but rip-off. DO NOT PURCHASE !

12 March 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give this game…

I wouldn't even give this game star.I'll give you a negative 2 star it cheatsI can't believe people that spent money on this.I'm spending any money on this game.It's the last time I'm gonna play this game f... sucks i'll never play It again.He's people don't care.Somebody needs to call the b b and b

7 March 2026
Unprompted review

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