MindMyHouse Reviews 

157
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly design, easy navigation, and efficient functionality, simplifying listing management and connections. Many highlight the service as excellent, trustworthy, and helpful, enabling them to find reliable house and pet sitters for positive global experiences. The staff and site owners are frequently praised for being responsive, friendly, and genuinely caring, often improving the platform based on user feedback. However, some customers expressed concerns about the platform's vetting process for sitters and the lack of clear procedures for handling issues or problematic experiences.

What people talk about most

Website

People report positive experiences with the website, often praising its user-friendliness, clear navigation,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and consistent... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website well-designed, clear,... See more

Staff

Reviewers mention positive feedback about staff, highlighting the helpfulness and friendliness of the team.... See more

Location

Customers had ambiguous experiences with location, with many reviewers appreciating the opportunity to travel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

16 years and counting as HouseSitters. There is no better way to see the world, learn the culture and history and meet wonderful people. Homeowners are an invaluable source of information that makes... See more

Rated 5 out of 5 stars

A center of interesting exchange listings from house owners and happy pet & house sitters all over the World! It is very clear and logic to search, observe, use and correspond with each-other. The fo... See more

Rated 5 out of 5 stars

Well designed website, which is easy to navigate. We have been using Mind My House for a number of years to find a reliable trustworthy sitter for our cat and the house. All our housesitters have work... See more

Rated 5 out of 5 stars

As a house owner we have found the site easy to use and update our offer,keeping it hidden until we need to use the advert again. Always willing to help if you have a query. We have had some of our... See more


Company details

  1. Pet Sitter

Written by the company

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(157)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am about to go on my 7th assignment…

I am about to go on my 7th assignment as a sitter and, based on my previous experiences, I can't wait. I highly recommend this site/service. People are amazed the incredible opportunities MindMyHouse has given me. I have been to a wide variety of places and met wonderful people, stayed at their lovely homes, and cared for their awesome pets. If I could, I would quit my job and just do this - all through MindMyHouse!

7 June 2026
Unprompted review
Rated 4 out of 5 stars

Great Platform

Over the last 13 years I've used mindmyhouse.com many times with great success. I often recommend this platform to friends. I have found not just great sitters, but many have become friends.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

MMH for starters are very reasonably…

MMH for starters are very reasonably priced compared to some more corporatised House-sitting sites. We have always had quick and accurate response for any issues that we might feel a need to raise. On top of that they get an excellent of selection of house sits around the globe. We have been international house sitters since 2013 and the big thing about MMH in this time is there excellence and consistency. Yes, we subscribe to other sites when planning house sitting, but MMH we ALWAYS subscribe to. The only time we did not subscribe was during COIVD when we actually forgot... but rejoined very quickly. Our last experince was. Our latest MMH house sit was July 2024. This was our most recent house sit.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Very affordable platform with international house sits

We have used MMH for the past 6 years & have found it a very friendly, trustworthy service. It is much cheaper than some other platforms, but still provides a good service. We really like that it's an international site so have been able to house sit in some very interesting places.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Peace of Mind

Exceptional Peace of Mind: A Review of MindMyHouse

Finding the right person to care for your home and beloved pets while you are away can be a stressful endeavor. After exploring various options, MindMyHouse stands out as an absolute gem of a service that brings unparalleled peace of mind to homeowners.
Why MindMyHouse Standard Out

An Incredible Community of Sitters: The platform attracts genuinely responsible, adventurous, and caring house sitters. Whether you live in a bustling city or a remote, rural hideaway that requires a bit of extra maintenance—like managing a wood-burning stove or navigating unique terrain—you will find sitters who are not just capable, but genuinely excited about the opportunity.

User-Friendly & Economical: For homeowners, the service is completely free to use. The website is intuitive, making it incredibly simple to create a detailed listing that outlines your specific needs, routines, and pet care responsibilities.

Quality Over Quantity: Unlike larger, highly commercialized platforms where you might feel like just another number, MindMyHouse maintains a community-driven, authentic feel. The applicants are typically detailed, thoughtful, and deeply invested in creating a win-win relationship.

Excellent Communication Tools: The platform makes it easy to vet candidates, read past reviews, and communicate clearly before making a commitment. This ensures that when you walk out the door, you are leaving your keys with someone you completely trust.

The Verdict

"MindMyHouse bridges the gap between homeowners who need reliable care and trustworthy sitters looking for their next adventure. It takes the anxiety out of travel, knowing your home is secure and your animals are being loved and cared for in their own environment."

If you are looking for a house sitting service that values community integrity, simplicity, and genuine connection, MindMyHouse comes highly recommended. It turns what could be a logistical headache into a seamless, positive experience.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

MMH is a reliable dependable site…

MMH is a reliable dependable site giving people the most fabulous opportunity to experience life in other places , that they may otherwise not have the opportunity to do. They are supportive, informative and always extremely useful promoting a blissful experience for those who are connected. Definitely worth the time and effort.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Our heartfelt congratulations

We have been members of MindMyHouse for several years and regularly praise the site for its qualities. It’s a platform that connects pet owners and pet sitters, and it works perfectly. If we have any questions for the site, we receive a really quick response, even though it’s run from the other side of the world, in New Zealand, That's truly fascinating. We now have complete confidence in the system, which we really like because it gives us the chance to meet people from all over the world, who have positive outlooks and are often extraordinarily open-minded. It enable us to visit places abroad in a way that is very different from the usual group tourism. Our heartfelt congratulations. Sylvain & Marcelle, France

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Love MindMyHouse!

We've been sitters with MindMyHouse since 2020, and have had nothing but positive experiences with them. We love how it's an affordable, approachable, and warm housesitting site that actually responds to housesitters' questions (unlike others we won't mention). We're rooting for you, MindMyHouse!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I came from another site and I'm very happy

I came from a different house sitting site that became too corporate for my taste. Part of the reason I chose this one is because I could bring my reviews from the other - I had earned many good ones.

There are nice quality listings, though not as many as some big sites, the ratio feels better because I don't think there are as many sitters either. There's also no limit to the number of applicants a homeowner can accept, so a good sitter can really stand out.

The support is provided by the people who have run the site since 2005, no AI, I really appreciate that. There is no app but the website works well on mobile and you can set up daily alerts for whatever search filters you choose.

And obviously the cost is minimal compared to many other sites. For that reason I gave it a try and I'm glad I did because I've had many wonderful sits so far.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

We have been house sitters for more…

We have been house sitters for more than 12 years now and Mind My House has been consistently the best site we have used.
It is very fairly priced; has a brilliant easy to navigate website which is updated in line with trends but not unnecessarily or overwhelmingly so
I recommended it to friends and family because it is by far the best we have found.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

I have only had one experience so far with the house sitter from imahouse.com and so far it's been 100% positive. I have another couple coming to sit for me next month and I'm hoping the results are as positive. Personally, I think this is a excellent site,easy to navigate and the response that I get from my posts are fantastic. I will continue using this site. It is always my first choice and so far the results have been positive

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Good platform

Good platform. There aren't many offers, but the membership is so cheap that it's a very good value for money. I managed to get several very good cat-sits there.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

We’ve been proud members of **Mind My House since 2019

We’ve been proud members of **Mind My House** since 2019, and after using several other house sitting platforms over the years, we can confidently say this one has been our absolute go-to.

What truly sets Mind My House apart is the quality of connections. Not only have we enjoyed a wide variety of wonderful house sits in beautiful locations, but more importantly, we’ve had the privilege of meeting genuinely kind, trustworthy homeowners who, in many cases, have become lasting friends. That’s something you simply can’t put a price on.

The platform is straightforward, reliable, and continues to deliver meaningful opportunities despite the challenges of recent years. It’s clear that there is a strong sense of community here, and we’ve always felt supported as both sitters and members.

We’re grateful to be part of this network and look forward to many more experiences ahead. If you’re considering joining, we would absolutely encourage you to do so—you’ll be opening the door to not just travel opportunities, but to memorable human connections around the world.

Warm regards,
Luigi & Adèle

1 May 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

As a member of mindmyhouse for 16 years I have found the site to be user friendly and have used them to find local house sitters for our house, garden and animals. Their vetting service has always been reliable and they will continue to be my 'go to' when requiring a housesitter.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

My Kitty Loves Mind My House

Mind My House has saved my life more than once. Just ask my kitty. Our dear cat needs company when both my husband and I travel. My British friend told me about Mind My House. And for 10 years now, both my kitty and I have found good people to be with him and care for the house. It's a 5 meow award from his point of view. The application is simple to complete. And people responding send photo and profile making it easier to match with our needs. We have met so many kind, reliable and considerate people from many countries thru Mind My House. Some have even become long term friends. I highly recommend Mind My House, as does my cat. And he's the one who would know.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

I am the house sitter

I am the house sitter. I've sat around the world and have had excellent experiences. MMH is a great resource for bringing home owners and sitters together. Whichever role you sign up for, it's up to you to do your own due diligence. Take responsibility for the experience you want to have, ask a lot of questions, read individual reviews. Good people use and maintain this site. Get out there and find them!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Never let us down.

MMH has been a remarkably helpful service for my wife and me as home owners. As a retired couple with two dogs, every trip begins not with airline tickets, but with an effort to secure a responsible, available person or couple, to house sit. MMH has never failed us. Our appreciation is heartfelt. Thank you MMH!

2 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look