MindMyHouse Reviews 

158
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly design, easy navigation, and efficient functionality, simplifying listing management and connections. Many highlight the service as excellent, trustworthy, and helpful, enabling them to find reliable house and pet sitters for positive global experiences. The staff and site owners are frequently praised for being responsive, friendly, and genuinely caring, often improving the platform based on user feedback. However, some customers expressed concerns about the platform's vetting process for sitters and the lack of clear procedures for handling issues or problematic experiences.

What people talk about most

Website

People report positive experiences with the website, often praising its user-friendliness, clear navigation,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and consistent... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website well-designed, clear,... See more

Staff

Reviewers mention positive feedback about staff, highlighting the helpfulness and friendliness of the team.... See more

Location

Customers had ambiguous experiences with location, with many reviewers appreciating the opportunity to travel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

16 years and counting as HouseSitters. There is no better way to see the world, learn the culture and history and meet wonderful people. Homeowners are an invaluable source of information that makes... See more

Rated 5 out of 5 stars

A center of interesting exchange listings from house owners and happy pet & house sitters all over the World! It is very clear and logic to search, observe, use and correspond with each-other. The fo... See more

Rated 5 out of 5 stars

Well designed website, which is easy to navigate. We have been using Mind My House for a number of years to find a reliable trustworthy sitter for our cat and the house. All our housesitters have work... See more

Rated 5 out of 5 stars

As a house owner we have found the site easy to use and update our offer,keeping it hidden until we need to use the advert again. Always willing to help if you have a query. We have had some of our... See more


Company details

  1. Pet Sitter

Written by the company

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(158)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We've been using MindMyHouse for 15+ years.

I love using Mind My House. Over the years we've had sitters from all walks of life, from many countries and of many age groups.

We've briefly enjoyed the company of so many different people who in turn have enjoyed looking after our house and menagerie.

I will be heading there soon once we've decided on our 2026 travel dates.

The website is so easy to use.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Friend, open, homes and animals.

All home owners we have sat for have been welcoming and given us free run of their homes, gardens and facilities. A great way to see our friends in France and we also use it to visit family in Brighton. We've never felt put up or overburdened with responsibilities.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

The Best House Sitting Platform on the Market!

We joined the House Sitting world in 2015 as we retired and were excited to work with Mind My House. Alan and Susan have built a responsive, trustworthy Team that can be relied on as they provide the most diverse House Sitting opportunities everyday.

Mind My House are the original House Sitting service, they provide excellent service and their member support is second to none. They provide the absolute best value and we wholeheartedly recommend them. ⭐️⭐️⭐️⭐️⭐️

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Best Housesitting Site

We have been housesitting for 13 years, and Mind My House are the original and best, they provide an excellent service, their member support is second to none and they don't change anything just for the sake of it, they are better than all the rest and we can wholeheartedly recommend them.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

The #1 Housesitting/Petsitting platform!!!

I Have been with mind my house for 15 years now. I started with the super expensive competitive housesitting service, which I won’t even mention the name, but I have been so happy with leaving there.Mind My House offers many sits and I get daily notifications. I think what I love most is that the customer service is outstanding. Any question or problem I’ve had I get immediate response and resolution. I have done many different housesits I found through them and will continue. In my opinion, they are the number one housesitting service. I highly recommend them.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Mindmyhouse.com musings

I have been using Mindmyhouse.com since 2014, firstly as a house sitter but now I also have a homeowner listing too. Theirs is a genuine, family run site and they have constantly improved the functionality over the years whilst managing to maintain the friendly feel. You get the impression that they really care about their users and, being house sitters themselves, have a great understanding of how a successful house sitting platform should be run. They have managed to keep their fees low in comparison with their corporate competitors and I plan to be with them for a long time! I belong to a number of house sitting sites and this one is the most friendly by far - the newsletters are chatty, informative and not too frequent so you don't get bombarded with content. I have been to some wonderful places and met amazing people and pets through this site and can thoroughly recommend them.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Recommended house sitting website

As a house owner we have found the site easy to use and update our offer,keeping it hidden until we need to use the advert again.
Always willing to help if you have a query.
We have had some of our best long term sitters from MMH over the last 18 years, albeit BREXIT and COVID have made the situation more challenging.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

MindMyHouse is the BEST house-sitting website!

I have been using MindMyHouse for over 15 years, and I've tried a few others as well. And I can say without a doubt that MindMyHouse is the BEST one; the one I go to first when I am looking for a house-sitter. They are the easiest and friendliest website to use by far! And it's free to use for hosts!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Mind my House, a wonderful resource.

Mind my House is a fantastic site which I’ve been using for the past 14 years. I’ve had more sitters from them that I can remember.
All the sitters have been lovely. My animals have been well looked after and my house has been secure and tidy on my return.
I highly recommend using Mind my House.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Great website!

We have been house sitters on MindmyHouse for 13 years enjoying numerous sits in Spain, France, Portugal and more recently the UK. Do your own research to insure a good fit and there won't be a problem. We also used the site as owners and also recommend the service to others. I'm surprised how many people don't know about it!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

The Best House Sitting Platform!

We’ve been using Mind My House now for I’m sure almost 15 years and have always had great house sitting experiences, travelling the world and meeting interesting people and of course, lovely pets. More recently we have also joined as house owners as well as house sitters and regularly use Mind My House to get reliable and kindly people to look after our own dog while we travel and housesit. It is a great platform and I’d thoroughly recommend it (and often do) to anyone interested in starting house and pet sitting or who needs a pet sitter while they travel.

18 December 2025
Unprompted review
Rated 4 out of 5 stars

Then and Now

I was involved with this company many years ago, probably when it first started, then my life changed,drastically, and I quit my membership. I have since re-subscribed, and have been quite satisfied with the results. You won't be sorry if you decide to use this site. Everything is up-to-date and easy to use.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Easy to Use, Fast Support, Highly Recommended

We recently signed up for Mind My House, and even though we are still very new to the community, we have only positive things to say so far. The website is easy to use. It may not be the most modern in design, but it offers everything you need to navigate the platform smoothly and efficiently.

One feature we absolutely love is that Mind My House allows you to transfer reviews from other house-sitting platforms, which means you don’t have to start from scratch — a huge plus for experienced sitters.

What really stood out to us was the customer support. It was honestly one of the fastest we’ve ever experienced. We had a few questions, and Alan got back to us within 15 minutes! His response was friendly and helpful, and he made sure all our questions were answered thoroughly.

Overall, we’re very happy with our experience so far and can highly recommend Mind My House to anyone looking for a reliable house-sitting platform.

Menekse and James from @yourperfecthousesitters

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing idea and services!

Been using Mindmyhouse for over 15 years and I love their services! We’ve met people from all over the world coming to take care of our house/cats. Such a great relief to have trustworthy people staying in one’s home and not have to put the animals in a shelter.
Next house sitter arriving next week for Xmas hols - someone we’ve already used this year. Fabulous idea, very well made website, very easy to use. Wholeheartedly recommended!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

I'm impressed by the user experience and fast results

I just created my new profile on this site, it was approved within 24 hours by very responsive customer service and within 12 hours of listing pending dates I was contacted by 6 promising sitters who were willing to travel internationally and provide references and reviews.

It’s an easy to navigate, simple interface with a few basic sections, filling out the profile and uploading a maximum of 10 photos (no separate area for pets) and a brief bio and a few other description boxes I was done within 20 minutes.

My listing was approved within 24 hours, and within the first 12 hours of posting dates for a pending trip next March I received a half dozen replies from sitter applicants willing to travel internationally, who are ready and willing to provide extensive references and reviews, many linking back to THS.

The fee for hosts is $29 for life. There are no yearly renewal or booking fees. Sitters pay the same but it’s an annual renewal.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

A long-time happy customer

As a home owner and cat slave, I have used MindMyHouse for donkey's years and always had great experiences. The site owners are always very responsive and friendly. And there is no extortionate fee like with some more commercial sites.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent housesit website

Very easy to use website. Very competitive rates. Interesting housesits from around the world delivered daily to my inbox. Highly recommend.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Membership has been life changing for us.

I've been a house-sitting member of mind my house for fifteen years.
Membership has been a life changer for me and my partner.
We've met lots of people we've sat for over the years and enjoyed every assignment.
Mindmyhouse has enabled us to make new friends and as a result we have done multiple sits for the same people.
This is a fabulous site to use.

6 January 2025
Unprompted review

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