I have found the tool very useful, especially when designing sitemaps and mapping workflows. Also, my request for support was responded to promptly and effectively.
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The Mark Stephen Mejia (MindMeister) help me a lot to resolution my problem, Thank u bro. MindMeister is the best, but now, its not the right time.
Mindmeister happily takes your money for the whole year. By changing their subscription plans they take away funcionalities (such as attachements, use of colors, ...) but refuse to reimburse the money... See more
Company replied
I like this mindmap tool very much. But it seems not being able to reach maturity over the years. Among the various defects, the fact that you may occasionally lose data is probably the most annoying... See more
Company details
Written by the company
MindMeister is an intuitive mind mapping tool that provides an infinite canvas for collaboration and project planning. Whether used alone or in a team, MindMeister is an easy-to-use, beautifully designed platform that boosts creativity and productivity. The web-based software has everything users need to keep their teams creative and engaged. From group brainstorming and project planning to information sharing and knowledge management, MindMeister helps you get the most out of your projects. Use custom colors and shapes, add images, or embed video into your mind maps. With different mind map styles, templates, and beautiful themes, mind mapping has never been easier! Connect MindMeister with MeisterTask and turn ideas into action! Create tasks and assign them to your mind map collaborators. The tool also integrates with various Microsoft and Google tools to extend the power of mind mapping even further. Use mind maps to document your team meetings, brainstorm and collaborate with colleagues, visualize and present your ideas, and get creative in various ways! MindMeister is used by businesses, academic institutions, and creative professionals in all industries around the world. Join over 37 million users and visualize your thoughts with the world's leading online mind-mapping tool. Try it for free. Upgrade anytime. No training or credit card is required.
Contact info
Zugspitzstrasse 2, 85591, Vaterstetten, Germany
- support@mindmeister.com
- www.mindmeister.com
3.8
Great
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically takes over 1 month to reply
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I had to leave this software behind…
I had to leave this software behind with my whole company after putting many hours in implementation because of 2 major bugs that were not even recognized or understood by the support team. One was a severe issue with privacy changes which is a disaster for sensitive content, the other a problem with their handling of free accounts when people just want to browse your public mindmaps. Very sad, since it is otherwise beautiful and has promising features - but for pro users who need stuff to really work it can be a huge waste of time. Disappointing the total lack of comprehension by the support staff.
Last not least our (partial!) refund request was rejected.
5 July 2019
Unprompted review
Long Term User
I've used MindMeister for several years now. I pay for it because it's the best mind mapping software.
4 June 2019
Unprompted review
I find the tool really intuitive
I find the tool really intuitive, honestly I never knew a tool like this existed, I always kinda used to do my mind maps with a few coloured pens and glitter. Although I do miss physically writing - this is a great digital alternative. Awesome job guys! Have officially recommended this to all my friends.
12 December 2018
Unprompted review
Best online mind mapping tool
After trying many different mind mapping tools, MindMeister works for me the best. It has a nice design, no annoying ads on the platform and it is really easy to use. There is also a free version, tho I use the paid account, because I often attach files to my mind maps.
12 December 2018
Unprompted review
Poor approach to a refund request
Poor approach to a refund request. I've been a paid customer for a long time but decided that for the last 1.5 year has not been using the software any more. I've asked for a refund of a yearly subscription fee but the company has refused to issue a refund as I didn't ask for it in the required time. Not acceptable to me in this DNA age.
4 September 2018
Unprompted review
Misleading
I am very unsatisfied with your services.. It is extremely misleading. It is a shame in the way you are misleading your customers.. I spent 30 minutes creating a map just to find out that I have to pay for a subscription to simply print or save my map. If this is the case you need to make this know and very clear from the very beginning when someone is using your site.. So very disappointment on how you go about acquiring new customers.
29 March 2017
Unprompted review
Not yet ready for google apps integration, poor support
The interface and functionality is really spot on.
But trying to get it to work with google apps is just a horrible, horrible experience. Other people than the Google apps admin are upped as mindmeister admin, the transition breaks all logins and the support is unapologetic and condescending.
For small projects you can't beat it, however.
26 June 2014
Unprompted review
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