My purchase was easy, I had a message to collect from store and the collection was easy too. The staff were knowledgeable and welcoming. I was disappointed to hear that the store was closing down so m... See more
Company replied
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My purchase was easy, I had a message to collect from store and the collection was easy too. The staff were knowledgeable and welcoming. I was disappointed to hear that the store was closing down so m... See more
Company replied
Great service from Matt yesterday choosing my new Merrell walking shoes. Tried a few possibles on with Matt’s advice and guidance and settled on the best pair for the job. Would have been two pairs bu... See more
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Well Douglas in the shop was really very good When I got home I received an email to say order number 360675325 had been cancelled even though when I just went on line again it still said that there... See more
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Very helpful staff team member Dave got on his hands and knees to search through all the boxes of children’s rainwear to find just the size and colour that our five year old granddaughter needed. Full... See more
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1-2 Market Jew Street, TR18 2HN, Penzance, United Kingdom
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Excellent service and help from the staff at Penzance Milletts as usual. The gentleman (maybe manager???) who helped me was brilliant. Very knowledgeable, helpful and patient.
I have this on my receipt if this helps to identify the person who helped me.
Asst: 004
Clerk: 015

Reply from Millets - Penzance
Katy in Penzance was extremely helpful and went to look in the stockroom for summer walking trousers. I bought the trousers I wanted and am very pleased with them. She also then found a good rucksack for me. Always a good shop to visit in Penzance.
Great knowledge and advice given. Gina and Zach are very nice staff and always very friendly both helped me with a jacket purchase today.
Really helpful advice and patience when my child tried on all the hiking boots to choose the best fitting.
Staff (Gina) were very helpful

Reply from Millets - Penzance
Fantastic professional advice at Millets from Jade when buying some “serious” walking boots : expensive items so you really don’t want to make a mistake! Jade spent a lot of time making sure I got the right boots. She was super helpful, friendly, knew her stuff - and fantastic that as a National Trust member Millets offer a further 15% discount even on sale items. Lots of choice too and some great products on offer. And Ronald, our English Bull Terrier, didn’t need new boots but also got first class treatment with water and lots of treats! Dogs made very welcome in store which is fabulous too!
Great customer service from William, helped me get the right walking boots. Super polite and patient. Impeccable, highly recommended..
Service from Jade was excellent, very attentive dealing with two customers at same time!
We were guided on what materials are best for the different weather conditions by a male worker on Sunday, January 5th. Gina by the counter was also very lovely with us. Thank you both!
Friendly helpful staff and good sale offers
Prompt and efficient service. Friendly staff
What a great sales person.
Very helpful, patient and attentive.
Doug sold me a great pair of walking boots. Excellent advice and personalised service.
Thank you so much!

Reply from Millets - Penzance

Reply from Millets - Penzance
We were advised ably and gently by Katy, who was attentive, knowledgeable but not overbearing. She helped turn what could have been a stressful event into an extremely pleasant one. As did Jade who assisted us when we returned to buy walking sandals 30 mins later: offering solid advice and keen pricing. Both ladies were are an excellent asset to Millets and their service would definitely encourage me to return!

Reply from Millets - Penzance
First time in Millets Penzance, well stocked and friendly Doug.

Reply from Millets - Penzance
Great service from Zachary a perfect fit. Thanks for the route tips!

Reply from Millets - Penzance
Promptly served by Doug who was most helpful at the Penzance branch.

Reply from Millets - Penzance
I always get asked to write these reviews and rarely do..but felt I had to respond to our purchase in Penzance Millets..
We were helped by Katy who was both knowledgable and not overbearing, so the experience of buying was turned from a last resort into a very pleasant experience!

Reply from Millets - Penzance
Zack was excellent! He gave me sound advice between products and took a real interest in what I needed it for.

Reply from Millets - Penzance
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