MILK Books Reviews 

11,738
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,911 reviews, reviewers overwhelmingly had a great experience with this amazing company. Customers frequently share that the custom photo books and high-resolution printed items feature stunning image clarity, thick pages, and gorgeous covers that beautifully preserve their most cherished life memories. Consumers also find the online design tools and website interfaces remarkably intuitive, making it simple to arrange layouts and organize photos when building personalized keepsakes. Some reviewers were not happy with the final product, mentioning occasional print flaws like dull colors or minor image bleeding, alongside unexpected delivery fees that created frustration and made customers hesitate to purchase items again.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional print quality, thick... See more

Quality

Consumers find quality to be positive, highlighting professional craftsmanship, excellent photo printing, and... See more

User experience

Clients share positive opinions on user experience, describing the website and design tools as intuitive and... See more

Website

Reviewers mention positive feedback about website, consistently praising how user-friendly, intuitive, and... See more

Delivery service

Customers had positive experiences with delivery_service, noting that packages frequently arrive quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished... See more

Rated 5 out of 5 stars

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style. We received the book... See more

Rated 5 out of 5 stars

We love our Milk Books wedding album! We spent a lot of time researching which company would do the best job of capturing our memories and made the leap to Milk Books. The album turned out perfect! Th... See more

Rated 5 out of 5 stars

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful... See more



Company details

  1. #1 of 2 best companies in Photo Printing Service
  2. #1 of 3 best companies in Art Supply Store
  3. #1 of 3 best companies in Association or Organization
  4. #4 of 7 best companies in Gift Shop
  5. #2 of 3 best companies in Hobby Store
  6. #1 of 1 best companies in Wedding Service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,738)

2,022 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful keepsake book

We are beyond happy with our wedding photo book. The quality is immaculate and we know it’s something that will be treasured for years to come. Easy process to organise the photos as well

17 July 2026
Rated 5 out of 5 stars

The editing tool is so easy to use &…

The editing tool is so easy to use & one of the most intuitive & comprehensive I've found. It's simple to use Milkbooks own templates but has enough flexibility to adjust the layouts to fit your vision. I found the filters helpful to only see what photos I hadn't used yet & the layout checks were great to make sure I didn't misprint anything. It took me a while to figure out how to delete photos altogether & even on a large monitor it can be hard to zoom in as much as you might want. Not a big issue, but I struggled to edit complex pages with lots of smaller images on a smaller laptop screen. Overall really happy with the customisability, not just a cookie-cutter result but does mean more time consuming & more decisions to make!

9 July 2026
Rated 5 out of 5 stars

Absolutely love!

Absolutely love the book I created for my wedding album. The quality is exceptional. The best wedding book I’ve seen. It was so customizable and easy to add pages. It is the perfect accent piece in my living room and can’t wait to show everyone who visits my house!

9 July 2026
Rated 5 out of 5 stars

Love our milkbook product so much

Love our milkbook product so much! The website was easy to use with good tips along the way. I contacted them multiple times and always got quick responses to help me. My book is of high quality and I love it

16 July 2026
Rated 5 out of 5 stars

Highly recommend :)

The quality of the pictures and book are beautiful. For a custom made item, the turn around time wasn't long at all too. I will definitely purchase from you again in the future and recommend you to others :)

2 July 2026
Rated 5 out of 5 stars

A+ Customer Service

great customer service - wasn't sure how to begin making my first album at first but customer service (email) was very helpful and replied promptly

8 July 2026
Rated 5 out of 5 stars

Quality

The quality of the book, print and package is top notch. We printed our wedding photos and were extremely impressed with everything. It took a few weeks to get to us however it's worth the wait. Would highly recommend

9 July 2026
Rated 5 out of 5 stars

The website was so easy to use

The website was so easy to use. I loved that I could save my work and keep coming back to it over a week. The quality of the exterior and the pages are so beautiful, adding all the extras were totally worth the final touches.

15 July 2026
Rated 5 out of 5 stars

High quality and beautiful product

The format was a little tricky to learn but I was also doing it on my phone! The quality is something I wasn’t prepared for. It is absolutely stunning. I made a storybook for my husband and it’s not just a one off gift. This amount of quality is something that our family will cherish for decades. It came even faster than I expected and the company was wonderful to work with. I highly recommend this company if you want something beautiful and meaningful.

14 July 2026
Rated 4 out of 5 stars

I was very happy with the service

I was very happy with the service. I would ask one thing. Better directions on the use of the app when making a book. In addition, I think it would be helpful for a spellcheck button or spelling review. I made some errors which I didn't catch before I sent my order in. Other than the my book turned out Wonderful.

15 July 2026
Rated 5 out of 5 stars

Beautiful wedding album and amazing quality!

We created our wedding album with MILK Books and we are thrilled with the result. The books are of great quality and look very aesthetically pleasing. The design process was easy, shipping was fast, and everyone who sees it thinks it is absolutely beautiful. Highly recommended!

8 July 2026
Rated 4 out of 5 stars

good quality

good quality, user friendly interface to produce the book, good delivery protection and time.

however, it should allow the client to remove the logo in the book and the box as well.

14 July 2026

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