While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the fragrances, for their exceptional quality and magnificent, long-lasting smells. Many people also highlight the effectiveness of the hair growth products, noting impressive results. The staff is frequently mentioned for their welcoming and sweet demeanor, enhancing the overall positive experience. However, some customers were not happy with their orders, reporting issues such as receiving incorrect quantities or incomplete shipments. Additionally, a few people mentioned dissatisfaction with the response time from customer service, indicating delays in communication.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the amazing and long-lasting... See more

Quality

Users describe positive interactions with quality, particularly praising the amazing and long-lasting... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the kindness and helpfulness... See more

Order

Reviewers highlight ambiguous aspects of order experiences. Some customers ordered samples, expecting credit... See more

Response time

Consumers are dissatisfied with the response times. Many report waiting two weeks or more for a reply, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a vendor in Spitalfields market and this stand was one along side me. I was drawn in by the amazing smells that was coming for the the samples they were handing out so I had to go over and see wh... See more

Rated 5 out of 5 stars

I created my own fragrance on the site and i added extra projection... I must say as a fragrance connesiuer this is one of the best decisions i have ever made. Finally a brand that enables us fragrnce... See more

Rated 5 out of 5 stars

The hair growth oil really grew my eyebrows back so o tried the extreme version for my balding patch and wow! My review won’t do justice but I am very happy with the results and got my confidence back... See more

Rated 5 out of 5 stars

I don’t usually buy things from brands I don’t know about but took that risk and I’m glad I did. The fragrances are genuinely some of the best quality fragrances I’ve ever had. 100% recommend great cu... See more


Company details

  1. Health and Beauty Shop
  2. Toiletries Store

Written by the company

Founded in 2015 in Gravesend, Kent, Mila Foy is a premium cosmetics house dedicated to redefining skincare, haircare, and fragrance. Every product is crafted in small batches using rare, ethically sourced ingredients from their country of origin, from Tunisian rosemary to Honduran batana oil, renowned for its role in our rapid hair growth oil. What makes Mila Foy different is our natural patent process. Unlike mainstream and smaller brands that rely only on essential oils, we extract the most potent parts of the plant to formulate products that deliver stronger, longer-lasting results. This unique approach, combined with years of research and daily in house testing at our flagship grooming studio, ensures our formulas are proven and effective. From tackling hair loss to enhancing skin and creating luxury fragrances, every bottle is hand-finished by artisans and guided by master perfumers. We balance luxury with transparency, offering high quality products that remain accessible while supporting local farmers and communities worldwide. Trusted by thousands of customers, Mila Foy has earned the title “Caviar of Cosmetics” and is setting a new benchmark in natural beauty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

I ordered a sample which I paid shipping for and supposedly should get that value as credit once I make my next purchase.

Sample never arrived. I messaged them and they told me to message this whatsapp number. I did and they person on the other end said the will send new sample. Have in mind that it takes them 2 weeks or more to respond. Last message I sent was 2nd of October and they replied on 30th. I don’t actually believe they sell anything. They’re scamming people for shipping money and never sending packages.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

I created my own fragrance on the site…

I created my own fragrance on the site and i added extra projection... I must say as a fragrance connesiuer this is one of the best decisions i have ever made. Finally a brand that enables us fragrnce lovers to actual be unique. The projection is iinsane and the smell is magnificent. The first one i created was very good but the second is the best thing i have ever smelt!! i love Vanilla and cherry with a bit of spice and i will never wear anything other than this. I hope my review does justice and if you are considering smelling different and something that last longer than these fragrance dupes then try this!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

I am a vendor in Spitalfields market…

I am a vendor in Spitalfields market and this stand was one along side me. I was drawn in by the amazing smells that was coming for the the samples they were handing out so I had to go over and see what’s on offer and let me tell you they did not disappoint. The unique smell and the pure fact that it’s handmade by the owner of the company who love fragrances tells how much effort creativity and passion has gone into it.

30 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look