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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more
What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more
I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more
Company details
About Micro Dream Limited
Written by the company
At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company
- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
4.5
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 month
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Easy and fast service
16 March 2026
Great product and saved me lots of money!
Super prompt delivery of my refurbished Lenovo thinkpad - well packaged and easy to order. Arrived as described and looks brand new! Absolutely delighted with it.
9 March 2026
Delivered on time
Delivered on time, very pleased with computer, competitive price and looks brand new.
17 March 2026
From order to delivery excellent service
16 March 2026
Product was delivered promptly
Product was delivered promptly, in good condition and exactly as described.
Peter in Manchester
4 March 2026
Bad charge u to check if the laptop u…
Bad charge u to check if the laptop u bought has broke £70 to check
16 March 2026
Unprompted review
What made my experience great?
What made my experience great?
Well, everything.
From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from the customer services helpline, who answered my query the same day. The literature requiring set up was brilliant. To set up was a breeze.
A great windows 11 computer with three years warranty at a fabulous price. An all round fantastic company!
4 March 2026
Unprompted review
Great experience
Great experience! Easy website to navigate and payment process was quick and efficient. On receipt of laptop was really happy with the condition and the fresh install of windows allowing me to setup as I required. All instructions were clear and a few labels attached as reminders. Would I use Microdream again? Absolutely! Thank you for a great experience.
9 March 2026
Quality goods delivered on time.
9 March 2026
Faulty PC After One Week and No Help From Support
I purchased a prebuilt computer from Micro Dream. After only one week, the computer started malfunctioning, restarting every few minutes and showing a memory error.
I contacted Micro Dream support, but instead of helping resolve the issue they simply claimed that everything worked fine on their side. I sent them screenshots of the error and videos clearly showing that the computer freezes and restarts within minutes of being used.
After troubleshooting myself, I removed one of the RAM modules and the computer started working perfectly. I informed them that the issue was clearly caused by a faulty or incompatible RAM module.
Instead of offering a solution, they asked me to send a photo of the RAM. I did so, and their response was that the memory worked fine in their own tests. We have now exchanged 7 emails and they are still unwilling to replace the defective RAM.
This attitude is completely unacceptable. I will now have to open a PayPal dispute and return the entire computer.
This has been the worst experience I have ever had buying a computer.
6 March 2026
Unprompted review
Ordering the product was straightforward
Ordering the product was straightforward and delivery time was very much on time.
Got them saved up as a come back to seller.
6 March 2026
Excellent Customer Service
The quality of laptop and the customer service are to be applauded - Not being that technical MicroDream were attentive and helpful - Happy to recommend
5 March 2026
Good service all round
Delivered promptly
Well packaged
All worked as expected
Cannot fault service
25 February 2026
Micro Dream Ltd purchase
I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micro Dream Ltd. It arrived promptly and it is everything I wanted and expected. I will certainly return later in the year for a small refurbished laptop for my wife.
2 March 2026
Its Really worth for price
27 January 2026
Bought a Lenovo ThinkPad
Bought a Lenovo ThinkPad
Its not the fastest to do work with but, a strong robust laptop with a price that will suit your pocket if your only useing it now and then.
24 February 2026
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