Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... See more
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Agent was very helpful. She offered several options for my cruise. She answered many of my questions. We had a follow-up meeting to discuss my trip further. I decided to go with Metropolitan Tour... See more
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Anddy reached out immediately to help us plan a trip with very little time to plan. He was so pleasant and made an itinerary to meet just what we had asked for. He put everything together and once w... See more
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Diego Zapata at Metropolitan is an amazing travel expert. He came up with a choice of trips for us to help fit our dates and budget. He was enthusiastic and friendly without being pushy. He wanted th... See more
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Company details
Written by the company
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Written by the company
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Contact info
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ecuador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4.9
Excellent
251 reviews
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Reply from Metropolitan Touring
Dear Pamela,
Thank you for your kind words! We’re delighted to know that all your questions were answered and the process was easy for you.
We look forward to assisting you again on your next adventure!
Warm regards,
Metropolitan Touring
This is a small booking added to a…
This is a small booking added to a Lindblad Galapagos trip.
The client took a long time to approve and Maria Jose was very responsive!
6 August 2025
Reply from Metropolitan Touring
Dear Eva. Thank you! 😊
We’re glad everything worked out and that María José was responsive throughout the process. We'll be sure to share your kind words with her!
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Fabri,
Thank you so much for your kind words! We’re glad to hear that our team provided fast and accurate answers to make your experience smooth and pleasant.
We look forward to assisting you on your next adventure!
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Laura,
Thank you so much for your kind words! We're delighted to hear that your experience with us was smooth and enjoyable, and that our team was able to provide the responsive and reliable service we strive for.
We look forward to being part of your next adventure!
Warm regards,
Metropolitan Touring
The prompt reply to my questions made…
The prompt reply to my questions made the experience pleasant. I'm so glad I booked with Galapagos experts
24 July 2025
Reply from Metropolitan Touring
Dear Arnie,
Thank you so much for your kind words! We're delighted to know that our prompt responses helped make your experience a pleasant one. It means a lot to us that you chose to book with Galápagos experts.
We look forward to assisting you again on your next adventure!
Warm regards,
Metropolitan Touring
Diego was fantastic!
Diego was extremely helpful, knowledgeable and easy to work with. He made booking these itineraries a pleasure!
23 July 2025
Reply from Metropolitan Touring
Dear Steve,
Thank you so much for your kind words! We're thrilled to hear that Diego made the booking process smooth and enjoyable. His expertise and dedication truly reflect the service we strive to offer at Metropolitan Touring. We hope you have a fantastic journey!
Warm regards,
Metropolitan Touring
Really good
17 July 2025
Reply from Metropolitan Touring
Dear Xavier,
Thank you for your kind words!
We look forward to see you again on your next adventure!
Warm regards,
Metropolitan Touring
Metropolitan Touring Rating
the company representative Diego was quite personable and extremely helpful in assisting with managing all the loose ends. I would rate my experience as quite pleasant.
16 July 2025
Reply from Metropolitan Touring
Dear Emil,
Thank you for your kind feedback! We're glad to hear that your experience was pleasant and our destination expert provided such great service!
We look forward to assiting you again on your future travel plans !
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Alfred,
Thank you so much for your kind words and glowing review!
We´ll wait for you on your next adventure!
Reply from Metropolitan Touring
Dear guest,
Thank you for your kind words! We're glad to know that our team provided responsive and reliable service, and that your experience was smooth and enjoyable.
We look forward to assisting you again on your next adventure!
Warm regards,
Metropolitan Touring
The Executive that attended my request
3 July 2025
Reply from Metropolitan Touring
Dear Maria,
Thank you for your kind words! We're happy to hear that the destination expert who assisted you made your experience a positive one.
We look forward to helping you plan your next adventure!
Warm regards,
Metropolitan Touring
Anddy was very informative and nice.
26 June 2025
Reply from Metropolitan Touring
Dear Krista,
Thank you for your kind words! We're so glad to hear that Anddy was helpful and pleasant throughout your experience.
We look forward to assisting you again in the future!
Warm regards,
Metropolitan Touring
Knowledgeable, Flexible, and Friendly
Wonderful experience putting together an itinerary for a multi-generational group.
19 June 2025
Reply from Metropolitan Touring
Dear guest,
Thank you for your kind words! We're so glad to hear the planning process was smooth and that our team made it a great experience.
We look forward to helping you again in the future!
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Carol,
Thank you for your comment! We look forward to welcoming you soon and hope your experience with us will be unforgettable.
Warm regards,
Metropolitan Touring
Yadira was great
Yadira was extremely helpful and answered all of our questions promptly and efficiently! She put together an awesome plan that we are extremely excited about
13 June 2025
Reply from Metropolitan Touring
Dear guest,
Thank you for your kind words! We're delighted to hear that Yadira was so helpful and that she put together a plan you're excited about. Providing efficient and attentive service is what we strive for, and your feedback truly means a lot.
We look forward to helping you create more unforgettable experiences in the future!
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Sarah,
Thank you for your kind words! We're so glad to hear that you found the experience seamless, efficient, and quick. It means a lot to us, and we hope to welcome you again soon!
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Sandy,
Thank you for your kind words! We're so glad Eduardo was able to support you with such patience and expertise — we’ll be sure to share your message with him! 😊
Warm regards,
Metropolitan Touring
Reply from Metropolitan Touring
Dear Doris,
Thank you for your kind comment! We're delighted to know you enjoyed working with Anddy and appreciated our customer service. We hope to have the pleasure of welcoming you again soon!
Warm regards,
Metropolitan Touring
Was very responsive
2 June 2025
Reply from Metropolitan Touring
Thank you for your feedback! We're glad to hear our team was responsive — it's our priority to provide excellent service every step of the way. 😊
Reply from Metropolitan Touring
Dear Susan,
Thank you for your message! We completely understand and look forward to hearing about your experience after your travels in July.
Wishing you a fantastic journey—we’ll be here when you’re ready to share!
Warm regards,
Metropolitan Touring
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