METALSHOP Reviews 

321
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive website design, noting that pages are very easy to navigate and packed with useful product information. Consumers are also extremely happy with the high quality of items and fast shipping times, sharing that orders arrive safely, well-packaged, and in pristine condition. Some reviewers were not happy with occasional shipping delays and vague package tracking updates experienced during transit. A few other people also felt that delivery status messages could be confusing and orders sometimes took longer than expected to reach their final destination.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting fast delivery and items arriving in... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping and items... See more

Quality

Reviewers express great satisfaction regarding quality, frequently praising the excellent materials, good... See more

Order

Users describe ambiguous interactions with order experiences, as opinions are divided between satisfaction... See more

Website

Clients share positive opinions on website, noting that the platform is very easy to navigate. Consumers also... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The woodie arrived on time predicted during the buy. I was expecting a better material grammage/weight, which would make it warmer, the woodie is a little thin for the price. Nevertheless, overall I a... See more

Company replied

Rated 4 out of 5 stars

Want to leave brief remark. After ordered, the delivery status messages were in my native language, portuguese. In the way I got in english an cancelation order due to payment in debt from Metal shop.... See more

Company replied

Rated 4 out of 5 stars

The website is easy to use and they have great products. I just did not give 5 stars because it takes awhile to receive what you order. About New Rock sizes....if you wear sneakers size 42....then p... See more

Company replied

Rated 4 out of 5 stars

In a time of dificults with the shipping, everything arrived safely and reasonably quick.

Company replied


Company details

  1. Music Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Women's Clothing Store

Written by the company

Desde o dia em que aprendemos a andar, que vamos a concertos e festivais de metal. Há mais de 15 anos que vendemos merchandise oficial de bandas e, desde então, temos deixado milhares e milhares de clientes satisfeitos. Todos os dias escolhemos as melhores peças, não só para as nossas estantes mas especialmente para os seus roupeiros. Fomos os primeiros a descobrir algumas - hoje bem estabelecidas - marcas para a Checoslováquia (República Checa e Eslováquia). Aspiramos não só a vender merchandise de metal, mas também a criar tendências. Bem-vindes à METALSHOP


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(321)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good! Amazing Fast!

Very Good! ...So Far, so Fast! Very Nice Boots!

Thank You, From Portugal

7 December 2023
METALSHOP logo

Reply from METALSHOP

Boa tarde caro cliente,

Muito obrigada pela sua compra e pelo seu feedback!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Good experience

Good products from rock bands.

27 October 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Mshop

Quick and fast. Great stuff to buy.
I love metal.

18 October 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Good first purchase

The boots I bought were as described and delivery was fast. Happy with my purchase!

24 September 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Perfect

Easy, efficient, fast delivery.

12 September 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Great reliable online store

Great reliable online store. Lots of cool stuff to choose from, with frequent promotions. Many payment and shipping options. The item I ordered arrived promptly and in perfect condition. I will continue to be a customer. Very recomended.

5 September 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Great

T-shirt true to the image! Good material.

24 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good packaging and awesome products! Easy buy. Will do it again.

28 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Mrtal Hammer

Great job great ecperience well done🤘

21 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your comment and purchase!

Live Long and \m/etal ;-)

Rated 4 out of 5 stars

Queens Of The Stone Age - Paypal problem

The product. But the payment method, not so much... please review that problem with Paypal, please! Very good Customer Support. Thank you Catarina.

13 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

We appreciate your comment and the helpful feedback! Hope you shop with us again in the future.

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Very good T-shirts

Very good T-shirts, delivered on time!

7 August 2023
METALSHOP logo

Reply from METALSHOP

Boa tarde caro cliente,

Muito obrigada pela sua compra e pelo seu comentário!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Fast shipping

Fast shipping, everything went accordingly 10/10

2 August 2023
METALSHOP logo

Reply from METALSHOP

Bom dia caro cliente,

Muito obrigada pela sua compra e pelo seu comentário!

Live Long and \m/etal ;-)

Rated 4 out of 5 stars
METALSHOP logo

Reply from METALSHOP

Boa tarde caro cliente,

Muito obrigada pela sua compra e pelo seu comentário!

Live Long and \m/etal ;-)

Rated 2 out of 5 stars

Delivery

The company that was supposed to deliver on 1 or 2 days didnt even send yet and more then 3 days have been pass

26 July 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

I'm sorry for your situation. Can you expand a little bit more on what happened? Unfortunately, when we deliver the order to the carrier, any delays are the carrier's responsibility, but we can find out what is happening. Again, we're sorry for the inconvenience and we appreciate your patience.

Live Long and \m/etal ;-)

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