We had some issues figuring out the ring sizes and it seems that unfortunately for returns, you have to pay for the return yourself which is a shame considering just how pricey packing and sending som... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I´ve the best experiences with MetalShop! I'm having the best experience. Very friendly and ready to give any information I request, or to clarify any doubts. Fast shipping of orders. Maximum care in... See more
Company replied
Want to leave brief remark. After ordered, the delivery status messages were in my native language, portuguese. In the way I got in english an cancelation order due to payment in debt from Metal shop.... See more
Company replied
I placed an order on May 28th with an expected delivery date of June 5th, but to my surprise, it arrived today—June 2nd, three days ahead of schedule! I had requested a heads-up if there were any del... See more
Company replied
Company details
Written by the company
Desde o dia em que aprendemos a andar, que vamos a concertos e festivais de metal. Há mais de 15 anos que vendemos merchandise oficial de bandas e, desde então, temos deixado milhares e milhares de clientes satisfeitos. Todos os dias escolhemos as melhores peças, não só para as nossas estantes mas especialmente para os seus roupeiros. Fomos os primeiros a descobrir algumas - hoje bem estabelecidas - marcas para a Checoslováquia (República Checa e Eslováquia). Aspiramos não só a vender merchandise de metal, mas também a criar tendências. Bem-vindes à METALSHOP
Contact info
Bystřice 174, 73995, Bystřice, Czech Republic
- info@metalshop.pt
- www.metalshop.pt
4.6
Excellent
279 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Issues with sizing and delivery comprehension
We had some issues figuring out the ring sizes and it seems that unfortunately for returns, you have to pay for the return yourself which is a shame considering just how pricey packing and sending some of the items in this shop is. Also had an issue with MRW which was a day late(acceptable) but had the most vague way of describing the state and place of the package. Otherwise everything arrived safely, well packed and would love to buy more in the future.
15 April 2026
Reply from METALSHOP
Hello!
Thank you very much for your great review! We’re really happy to hear that you are completely satisfied with your order. 🤘
Team Metalshop
Reply from METALSHOP
Hello!
Thank you very much for your review! We’re really happy to hear that you like the product. 🤘
Team Metalshop
Really fast delivery and good quality…
Really fast delivery and good quality of the product
9 March 2026
Reply from METALSHOP
Hello! 🤘
Thank you for the great feedback!
We're glad the delivery was fast and that the product quality met expectations. Enjoy it to the fullest and keep rocking! 🎸🔥
Team Metalshop
Reply from METALSHOP
Hi,
Thank you so much for your lovely feedback! 😊 We’re happy to hear everything arrived on time and that you’re pleased with our service. Looking forward to your next order!
Best regards 🤘
Team Metalshop
Everything was great
Everything was great, the website is very easy to use, the products have good quality. I'm gonna buy more things in the future.
11 February 2026
Reply from METALSHOP
Hi,
Thank you so much for your kind feedback! 😊 We’re thrilled to hear you enjoyed your shopping experience and are happy with the products. We’ll be ready whenever you want to order again!
Best regards 🤘
Team Metalshop
Want to leave brief remark
Want to leave brief remark. After ordered, the delivery status messages were in my native language, portuguese. In the way I got in english an cancelation order due to payment in debt from Metal shop. In the end the t shirt was delivered. Ok. Thanks
10 February 2026
Reply from METALSHOP
Hi,
Thank you very much for your feedback! 😊 We’re glad the t-shirt was finally delivered, and we appreciate your patience with the payment notifications and language issues.
If there’s ever anything we can do to make your next experience smoother, please don’t hesitate to reach out.
Best regards 🤘
Team Metalshop
Reply from METALSHOP
Hi,
Thank you very much for your review! 😊 We’re happy to hear the order arrived quickly and in good condition.
Best regards 🤘
Team Metalshop
Reply from METALSHOP
Hi,
Thank you so much for your review! 😊 We’re glad you’re happy with the products and shipping.
Best regards 🤘
Team Metalshop
New Rock Motorcycle Boots
The website is easy to use and they have great products. I just did not give 5 stars because it takes awhile to receive what you order.
About New Rock sizes....if you wear sneakers size 42....then purchase the boots size 41.
I did the mistake of purchasing the same size as if it were sneakers. It was a mistake!xD
2 January 2026
Reply from METALSHOP
Thanks for being with us! Your satisfaction is our driving force. Enjoy your merch! 🤘
Team Metalshop
Woodie AC/DC
The woodie arrived on time predicted during the buy. I was expecting a better material grammage/weight, which would make it warmer, the woodie is a little thin for the price. Nevertheless, overall I am happy.
26 December 2025
Reply from METALSHOP
Your satisfaction is our greatest reward! Thank you for being with us. 🎸
Team Metalshop
Reply from METALSHOP
This makes us happy! Your satisfaction is the biggest reward for us. 🤟 Thanks for your support!
Team Metalshop
Reply from METALSHOP
Obrigado pela avaliação! Que bom saber que você está satisfeito. Aproveite seu merch e continue rockeando! 🤘
Equipe Metalshop
I´ve the best experiences with…
I´ve the best experiences with MetalShop! I'm having the best experience. Very friendly and ready to give any information I request, or to clarify any doubts. Fast shipping of orders. Maximum care in how the order is prepared, in addition to the quality of the products. I couldn't be MORE SATISFIED! THANK YOU SO MUCH! \M/ ;)
3 December 2025
Reply from METALSHOP
Your review made our day! Thanks for trusting us and rocking with Metalshop. 🖤
Team Metalshop
Reply from METALSHOP
The metal family sticks together – thanks for your review! Keep rocking! 🤟
Team Metalshop
Great once more
One more time happy with my order and the amazing metal things I can buy from this shop.
13 November 2025
Reply from METALSHOP
Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop
Simple and straightforward
7 November 2025
Reply from METALSHOP
Thank you for your awesome feedback! We’re thrilled that everything went smoothly. 🤘 Enjoy your purchase!
Team Metalshop
Good Experience
Fast shipment, good packaging, everything went smoothly! I do recommend!
3 November 2025
Reply from METALSHOP
This makes us happy! Your satisfaction is the biggest reward for us. 🤟 Thanks for your support!
Team Metalshop
Reply from METALSHOP
Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop
happy with what I got
Good quality products, and good communication during product shipping
9 October 2025
Reply from METALSHOP
Thanks for the perfect rating! We’re thrilled everything was in order. Rock on! 🤘
Team Metalshop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.