METALSHOP Reviews 197

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

What a stupid shirt. Don’t order from them, only order from the record label or the band website. This is my fault because I didn’t look close enough, but why the hell would the front of a band shirt... See more

Rated 5 out of 5 stars

I ordered the Sneaker CONVERSE - Chuck Taylor All Star and the delivery only took 4 days. The shoes were not damaged and they feel great. I will definitely order something again in the future.

Company replied

Rated 5 out of 5 stars

Super quick shipment and packing adept for good protection during transportation. Also, all products are of good quality and I‘m really happy with this purchase!

Company replied

Rated 5 out of 5 stars

package arrived perfectly on time . love the boots the fit is good but a bit looser thani expected around the heel. but when it comes to metalshop it was great and support was very responsive

Company replied

Company details

  1. Music Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Bereits seit über 14 Jahren verkaufen wir nun schon Merch Artikel von diversen Bands! Tausende von Metallern, Rockern und Punks wurden schon von uns mit Klamotten versorgt, Leute für die harte Musik zu einem wichtigen Teil in ihrem Leben geworden ist. Wir suchen täglich aus einem breiten Sortiment die besten Stücke für euch an Land zum Verkauf, einige Marken hatten wir sogar als Erste entdeckt. Wir bemühen uns nicht nur zu verkaufen, sondern auch nachhaltig Metal Trends neu zu definieren. Wilkommen im METALSHOP.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

What a stupid shirt

What a stupid shirt. Don’t order from them, only order from the record label or the band website. This is my fault because I didn’t look close enough, but why the hell would the front of a band shirt be plain black and the image would be printed on the back. I paid over $100 with the mandatory DHL shipping and the BS import tax, Most expensive shirt I’ve ever bought and the dumbest layout with the design on the back of it. Never ordering from here again.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

All good 🤘

All good, fair prices, fast shipping

7 March 2026
METALSHOP logo

Reply from METALSHOP

Hello!
Thanks a lot for your review 🤘 Glad everything was all good, and we hope to see you again!

Team Metalshop

Rated 5 out of 5 stars

Top Experience

Top Products and swift delivery

30 November 2025
METALSHOP logo

Reply from METALSHOP

Thanks for being with us! Your satisfaction is our driving force. Enjoy your merch! 🤘

Team Metalshop

Rated 5 out of 5 stars

package arrived perfectly on time

package arrived perfectly on time . love the boots the fit is good but a bit looser thani expected around the heel. but when it comes to metalshop it was great and support was very responsive

4 December 2025
METALSHOP logo

Reply from METALSHOP

Big thanks for the awesome review! We’re glad you’re satisfied. 🤘

Team Metalshop

Rated 5 out of 5 stars

On time

On time, good quality

3 December 2025
METALSHOP logo

Reply from METALSHOP

Thanks a lot for your feedback! We’re happy everything met your expectations. 🤘 Rock on!

Team Metalshop

Rated 5 out of 5 stars

gorgeous shop

6 stars, thanks:)

28 November 2025
METALSHOP logo

Reply from METALSHOP

We truly appreciate your feedback! Enjoy your merch and keep the metal spirit alive. 🤟

Team Metalshop

Rated 5 out of 5 stars

Super

Very good!!!!!

28 September 2025
METALSHOP logo

Reply from METALSHOP

This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤

Team Metalshop

Rated 2 out of 5 stars

Unable to deliver the pakcage

For some or other reason they could not get the package delivered by GLS even though i get mail and packages all the time. Its now been 3 weeks and I still dont have my order.

27 August 2025
METALSHOP logo

Reply from METALSHOP

Hello, 🤘

We’re really sorry to hear about the delay. From our side, the package was handed over to GLS, so delivery now depends entirely on the carrier. Please keep an eye on your email inbox, where we’ve sent all the details, including tracking links.

Thanks for your understanding! ⚡

Rated 5 out of 5 stars

Super quick shipment, fine products

Super quick shipment and packing adept for good protection during transportation. Also, all products are of good quality and I‘m really happy with this purchase!

13 August 2025
METALSHOP logo

Reply from METALSHOP

Five stars from our great customer? That’s an honor for us! Thank you for your support! 🖤
Team Metalshop

Rated 5 out of 5 stars

Fast delivery

Fast delivery, perfect quality

6 August 2025
METALSHOP logo

Reply from METALSHOP

Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!

Team Metalshop

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great products. I would recommend this store.

1 August 2025
METALSHOP logo

Reply from METALSHOP

Five stars from our great customer? That’s an honor for us! Thank you for your support! 🖤

Team Metalshop

Rated 1 out of 5 stars

I recently purchased a pair of shoes…

I recently purchased a pair of shoes from them and I’m extremely disappointed with the experience. The sizing is completely off—despite ordering my usual size, the shoes were uncomfortably tight and unwearable. When I reached out to customer service for assistance, they were unhelpful and dismissive, refusing to help Their lack of willingness to address the issue or work with me has left me frustrated and out of pocket. I would not recommend this company to anyone due to their poor product quality and terrible customer service.

22 July 2025
Unprompted review
METALSHOP logo

Reply from METALSHOP

Hello,
Thank you for sharing your feedback. We truly regret that your shopping experience did not meet your expectations.
Whenever you have any doubt about sizing, we are always here to provide guidance and recommendations before you place an order. Every brand — and even individual models — can vary slightly in sizing and fit, so even when ordering your usual size, the fit may feel different.
Our return policy, including information about postage responsibilities and sizing, is displayed transparently on our website, so our customers can make informed decisions prior to purchasing.
While we see this outcome has left you dissatisfied, please know that our goal is always to be as clear as possible and to support our customers in making the right choices. We appreciate your honest feedback and will ensure that it is shared internally so we can continually work towards improving our service.
If there is anything more we can assist you with, please let us know by responding in our ongoing email communication.
Best regards,
Team Metalshop

Rated 5 out of 5 stars

Nothing to complain

Good webshop, easy ordering and Fast delivery. T-shirt quality and fitting top 🤙

4 July 2025
METALSHOP logo

Reply from METALSHOP

Wow, thank you! Your review makes us happy and motivates us to do even better. 🤘
Team Metalshop

Rated 5 out of 5 stars

Quick and fair prices

Quick delivery and no problems

27 June 2025
METALSHOP logo

Reply from METALSHOP

Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop

Rated 5 out of 5 stars

wonderful selection

wonderful selection, perfect delivery time, friendly customer service, it's all as it should be! 👌

2 July 2025
METALSHOP logo

Reply from METALSHOP

Great review from an awesome customer – thank you! Enjoy your purchase and stay metal! 🔥
Team Metalshop

Rated 5 out of 5 stars

You are lookin' for

Great product selection and fast delivery. I'll be happy to buy from you again.

27 June 2025
METALSHOP logo

Reply from METALSHOP

Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop

Rated 5 out of 5 stars

Everything great

Cool T-Shirts, fast delivery. Everything great.

17 May 2025
METALSHOP logo

Reply from METALSHOP

This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤

Team Metalshop

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