Metallimonsters Reviews 

20
TrustScore 4.5 out of 5

4.5

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Company details

  1. Children's Clothing Store
  2. Baby Store
  3. Clothing Store

Written by the company

Metallimonsters is an alternative kids’ clothing brand for little rebels and their rock ’n’ roll families. We design unique, high-quality clothes with a gothic, punk, and metal edge — made for comfort, attitude, and individuality. 🖤 Designed for little monsters. Made for cool parents.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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4.5

All reviews

(20)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service!
I was bought a romper with a matching bib for our pending baby girl however we had a shock delivery of a beautiful baby boy. I contacted customer service and they allowed me to return the items and credited my account so I could by something for our little suprise! I cannot wait until he fits into them. Thank you!

3 February 2026
Rated 5 out of 5 stars

Outstanding Seller!!!

Outstanding Seller!!! Great Price. The product was in perfect condition as description. Fantastic service, Highly recommended, No complaints, Would order from again. Thank you!!! 5 Stars, straight A+ seller.

10 December 2025
Rated 5 out of 5 stars

Love, love, love…

I have ordered a few times and love love love the quality and fit of everything.
My boy has outgrown most things on the site now which i am gutted about.
The fabrics are always so unique

27 November 2025
Rated 4 out of 5 stars

Great

Love the different styles on the site, good service, good clothes for me grandaughter 🤘🏻

31 October 2025
Rated 1 out of 5 stars

Are these clothes safe for babies and small children?

I asked this company sincere questions about their products and got ignored and blocked on their Facebook and Instagram.

For the record I asked them about any safety labels, what kind of dyes are used in their clothing and under what kind of labour circumstances the clothing is made (to confirm there's no child labour involved nor any toxic dyes).

They've not answered my questions, but blocked me instead. This concerns me.

Edit: this company has never replied to my email, despite their claims in this reply here.

18 July 2025
Unprompted review
Metallimonsters logo

Reply from Metallimonsters

Hi DVS,

We’re sorry you feel this way. We did respond to your email in detail, answering all of your questions about our products, materials, and manufacturing processes.

We only blocked your accounts on social media after repeated comments were posted across multiple posts while we were still preparing a full response — not because we wanted to avoid your questions.

We take product safety, ethical manufacturing, and customer communication very seriously, and we’re always happy to provide information directly via email or our website contact form.

— The Metallimonsters Team 🖤

Rated 5 out of 5 stars

Brilliant items

Brilliant items, I ordered yesterday afternoon and they arrived about an hour ago, quick and effortless ordering, lovely designs and come packaged perfectly, I would definitely recommend to my friends

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, recieved my first order today.
Delivery was super quick and the clothes quality is amazing.
100% would recommend this company 😊

27 February 2024
Unprompted review
Rated 1 out of 5 stars

First & last time. Stay away from this company.

Terrible customer service. Order was cancelled without explanation or an apology. In December, right before Christmas and when I'm sending gifts abroad! Really terrible customer service. No option to review on their Facebook page (I wonder why) I'll be sure to share their FB page and tell everyone to stay away from them. Much more reliable companies out there.

6 December 2021
Unprompted review
Metallimonsters logo

Reply from Metallimonsters

We’re really sorry for the frustration caused here. Your order was cancelled and refunded as the shipping address provided was incomplete, and unfortunately, we didn’t receive a reply to our email or phone message requesting the missing details. We’d never cancel an order without reason — especially around Christmas — but without the correct address, we couldn’t process your shipment.

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