Really speedy delivery, fantastic quality! Even customer service was excellent after realising we had two parts of the same piece and they sent a replacement next day! We are over the moon and would h... See more
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Review summary
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What people talk about most
Reviews shaping this summary
LARGE BLACK CURVED SQUARE ARCHED OVERMANTEL MIRROR. Was as expected from the website. Opens the room and looks stylish with its rounded edges- giving an unexpected feature to a classic shape. Looks g... See more
The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more
The tables I ordered are exquisite- exactly the French shabby chic look I was going for. Well packaged for transit of tables which arrived undamaged. So glad I chose these. I have purchased a good few... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Home Goods Store
- Mirror Shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company
- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
4.6
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would order from this company again
I would order from this company again! Fantastic service, quick delivery and really excellent value! I ordered the dark wood scalloped mirror on the sale, reduced from £95 to £27. It's fantastic! I wish I could post a photo to show it in my new room!
10 August 2026
Unprompted review
Great furniture really well built
Great furniture really well built. Delivery was not great
27 July 2026
The order was a bundle and it did not…
The order was a bundle and it did not arrive in one shipment. I had to chase the order a number of times. APC lost part of the order. I had to ask to have part of the order shipped out again. This caused a 2 week delay.
27 July 2026
Reply from MelodyMaison
Good Morning
Thank you for placing your order with us and taking the time to leave your review. I understand that this was frustrating for you. I can see that as soon as we were made aware that you had not received the second part of your order we dispatched these straight out to you. Despite the delay I hope everything is ok with your order. If I can be of further assistane please do not hesitate to contact me,
Best Wishes
Emma
Great selection of goods and they…
Great selection of goods and they arrived well packaged
3 August 2026
Unprompted review
My parcel was delivered in no time at…
My parcel was delivered in no time at all. Very good service. 😊
27 July 2026
Lovely little drawers
Lovely little drawers, good instructions too. Great colour and look perfect beside the bed 😄
22 July 2026
Brilliant service and quality items
Item arrived very quickly, packaged really well. The mirror itself is gorgeous, brought for my daughter's tattoo studio, and it is perfect. Proper statement piece. Thank you. Always impressed with the service and quality.
22 July 2026
Absolutely fantastic
Absolutely fantastic! The furniture is absolutely stunning. It is also beautifully made. I am extremely happy with my purchase.
It was also delivered very quickly. Communication was also great!
22 July 2026
item arrived within a few days and was…
item arrived within a few days and was even nicer than the photo ( not just as brass ) love them in my new home
21 July 2026
The product is good but arrived damaged
20 July 2026
Reply from MelodyMaison
Good Morning I am sorry to hear this. I cannot see where you have been intouch with us to advise that your cabinet arrived damaged. Are you able to send us an image to customerservices@melodymaison.co.uk, we would appreciate the oportunity to look into this further for you,
Best Wishes
Emma
Wonderful furniture,really good…
Wonderful furniture,really good quality. The delivery lady was helpful and pleasant. Didn't place large items into the bungalow,but that's company policy at the moment.
23 July 2026
Great product
Great product
Sent on time
Well wrapped
Product better than picture
Very happy
20 July 2026
Prompt well packaged delivery.
Prompt well packaged delivery.
On line description accurate ,
24 July 2026
Perfectly proportioned small console/dressing table
Have been looking for a small console/dressing table for ages and found exactly what I was looking for at Melody Maison. Was pleased with the quality, perfect size and colour. Came well packaged and mostly fully assembled (only had to attach the legs).
24 July 2026
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