Shopping with MelodyJane is simply put, a wonderful easy way of spending hours shopping for miniatures. The web site is easy to follow with wonderfully clear photos of their stock. From start to finis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A great selection. The figures and accessories are of good quality, even though some were made in China. The paint job isn't always perfect, so some areas may need to be reworked. Shipping to Germ... See more
Company replied
I have purchased from Melody Jane for sometime now. The response time is amazing and goods are delivered almost before I expect them. Even the pre-Christmas (panic) buy arrived in time! The items I... See more
Company replied
All items we have ordered from Melody Jane Dolls Houses have arrived very promptly and well packed. We have no hesitation in recommending this company and will definitely be purchasing from them again... See more
Company replied
Company details
About Melody Jane Dolls Houses
Written by the company
Melody Jane Dolls Houses
With over 20 years of experience, we are proud to be suppliers of miniatures from all over the world, we strive to give an exceptional shopping experience and work tirelessly to pick, pack, and ship your orders to you promptly.
Reward ClubThe Reward Club is for all members, past, present, and future. If you register for an account with us at Melody Jane, you'll instantly be in the club and you can start earning points immediately.
5 Points for every £1 you spend!Special coupon code to celebrate your birthday!
Exclusive Double & Triple Reward Club Points plus 500 Reward Club Fridays are offered frequently.
Free UK & International Delivery* Tracked delivery to give you peace of mind. Order over a certain amount and you will receive this service free!
28-day Returns
We understand that sometimes things can change. That's why we're happy to offer a hassle-free return policy for all online orders. If for any reason you're not completely satisfied with your purchase, you can return the items to us within 28 days.Dolls Houses New Stock Accessories Furniture Reward Club
Contact info
Bryn Road, LL22 9HN, Towyn, United Kingdom
- +441745330072
- support@melodyjane.com
- www.melodyjane.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasure dealing with this seller.
21 December 2025
Reply from Melody Jane Dolls Houses
Thank you for your review. We look forward to dealing with you again soon.
Excellent Service
I have purchased from Melody Jane for sometime now. The response time is amazing and goods are delivered almost before I expect them. Even the pre-Christmas (panic) buy arrived in time!
The items I have purchased have been good and cause great delight for my grand daughter, with whom I’m creating the dolls house. For these reasons, I now only purchase from Melody Jane.
22 December 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad that you are happy with our service and that your granddaughter is enjoying her doll's house. We look forward to dealing with you again soon.
Was making my granddaughter a dolls…
Was making my granddaughter a dolls house for Christmas, came across this company on line it was great had a very large range of items available for dolls house from furniture to accessories. Placed several orders everything came on time in good condition apart from last order one item was missing ( fridge freezer) . I emailed company I know it was days to Christmas but had a reply promptly saying they would investigate on the Monday and either refund or resend , weeks later have not heard anything or received anything . I will try this company again but they do need to improve dealing with problems . My granddaughter loved her dolls house and all the accessories I bought from Melody Jane Dolls House website I purchased
Quick update have heard from Zoe at Melody Jane Dolls Houses concerning missing item, a replacement has been dispatched today . Thank you for the emails keeping me updated today . Will be ordering from them again .
20 December 2025
Reply from Melody Jane Dolls Houses
We are sorry that you had an item missing from your order. Thank you for updating your review with details regarding our communication and hopefully, you have now received the item. We look forward to dealing with you again soon. Thank you for your orders.
melody jane my favourite site for…
melody jane my favourite site for miniatures
lots of choice with miniatures
lots building things
postage comes quickly
18 December 2025
Unprompted review
Reply from Melody Jane Dolls Houses
We are pleased to be your favourite miniature site and are glad that you are happy with everything. Thank you for your orders.
Love to shop here
Love to shop here. Quick delivery, great communication. Very professional.
Warm regards
Josie
15 December 2025
Reply from Melody Jane Dolls Houses
Thank you for the lovely 5-star review. We hope to deal with you again soon.
The package arrived conoletely wrinkled
The package arrived completely wrinkled, with parts of the envelope even torn, which has significantly affected the contents, the wallpaper. I am requesting an immediate refund
13 December 2025
Reply from Melody Jane Dolls Houses
Hello, I am sorry that your parcel arrived damaged. We have communicated with you via email and have resolved the issue for you.
Very helpful and responsive when I…
Very helpful and responsive when I ordered the wrong item as a gift!
15 December 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. I am glad we were able to help.
To expectations
7 December 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5 Star Review. We are glad you are happy with your order.
Lovely items sent quickly
Really sweet little Xmas items for dolls house. Sent very quickly
14 December 2025
Reply from Melody Jane Dolls Houses
We are glad your items arrived quickly and you are happy with your order. We look forward to dealing with you again soon.
weekend order
Ordered is Saturday and they arrived on Tuesday very quick and reliable service
14 December 2025
Reply from Melody Jane Dolls Houses
We are glad your order arrived quickly. Thank you for leaving us a 5 Star review.
Great dolls house furniture
Great dolls house furniture, super quality, good delivery. Will defo buy from again
9 December 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad you were happy with your order. We look forward to dealing with you again soon.
Reply from Melody Jane Dolls Houses
We are glad that you are happy with your order and our service. Thank you for leaving us a 5-star review.
Reply from Melody Jane Dolls Houses
I am glad that your order arrived in good time and that you are happy with the quality. Thank you for leaving us a 5-star review.
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad you are happy with everything.
Easy to order
Easy to order, great communication, fast delivery very well packaged. Items of good quality.
2 December 2025
Reply from Melody Jane Dolls Houses
We are glad you are happy with your order. Thank you for taking the time to leave us a review. We look forward to dealing with you again soon.
prompt service
23 November 2025
Reply from Melody Jane Dolls Houses
We are glad your order arrived quickly. Thank you for your custom.
Smooth transaction
Smooth transaction, everything worked well and delivery to France was no problem.
24 November 2025
Reply from Melody Jane Dolls Houses
I am glad everything went well with your order. Thank you for leaving us a 5-star review.
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad you were happy with your order. We look forward to dealing with you again soon.
Great selection
Great selection. Fabulous customer service. Go above and beyond. Definitely recommend buying from them.
28 November 2025
Reply from Melody Jane Dolls Houses
Thank you for the lovely 5-star review. We are glad you are happy with our items and our customer service. We look forward to dealing with you again soon.
Huge range of dolls house accessories
Huge range of dolls house accessories. Reasonably priced, well packaged and prompt delivery.
3 December 2025
Unprompted review
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5 star review. We are glad you have had a pleasant experience shopping with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.