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Rated 1 out of 5 stars

I had to cancel my membership due to a job loss and was due a wellness order of fiber & protein products. It took 2 weeks to get my last order and they sent me a box of dollar store products which i... See more

Rated 2 out of 5 stars

Unfortunately there products gave me a rash and made my cat eyes runny… the moisturizer made my skin brake out in hives. The laundry detergent seems ok but the dishwasher detergent didn’t clean my dis... See more

Rated 3 out of 5 stars

What you should know before signing up. You have to make a monthly order or they will send you random stuff that you probably don't even need, you have to meet a quota of certain amount of points per... See more

Rated 5 out of 5 stars

I used to walk everyday for more than 10 kilometers a day since it is part of my job, and it came to a point that my legs became weaker as I understood that I am becoming old already. So much more I... See more

2.8

Average

TrustScore 3 out of 5

824 reviews

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2.8

All reviews

(824)

61 reviews in the last 12 months

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Rated 1 out of 5 stars

Been a long and loyal customer for the…

Been a long and loyal customer for the last 5 years and this November my payment declined and within minutes of that i made my payment for what i thought was my back up order but unfortunately Melaleuca had other plans with my money they decided to send me a 91$ voucher/coupon instead of my back up order. Come December my card declined again cause i wasn’t planning on doing an order i was planning on canceling my membership but again Melaleuca had other plans and sent me a backup order which was never paid for come January i sent said package back via puralator and they are still refusing to refund me my money. They received said package January 20/25 They keep telling me i owe them when in fact i dont even have their package never asked them to send one refused to pay for it. I just want my money back so i can move on and away from this scam of a company will never buy or support this company ever again they will screw you if they get the chance to. Like they are doing to me by not returning my money

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Switching where I shop for my EVERYDAY supplies

We have been shopping at Melaleuca online store since 2002. 🤗
It has been a life changing experience because we have a better supplier for our everyday items. We don’t have to shop at big box stores for a cheaper products that contain toxic chemicals and not good for the health of my family.
Their customer service is 💯% and top notch.
You always talk to a PERSON and not an automated message; I really appreciate this about Melaleuca.
For any reason you don’t like a product or maybe the product was broken; you call customer service and they fix it right away for you.
I have referred friends and family because I truly want others to have a better product in their homes too.
I am a 😀Happy customer for over 20 years.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Horrible business to deal with

Horrible business to deal with, sent me my back up order that I didn’t want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn’t left the warehouse, I told them I didn’t want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after 10 times of them locking up my credit card and me calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway, and took payment, I then decided I didn’t want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they’ve tried doing all the above with the back up order I sent back, now I’m dealing with the last 3.85 cents they are trying to rip me off with. It’s pathetic!! Will never deal with them again

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Someone introduced us to this Amazing company and its been awesome, their products are great and we will keep buying them because of its quality.

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst cancel process invented

I was roped into joining by one of their members. I tried one month and thought everything was overpriced low quality items. The link on their site website to get instructions for cancelling does not work. They do not have a phone number for customer service. I found help on Reddit. Obtained an email with instructions to cancel. Request form. Print form. Find FAX MACHINE. Wait to see if anything happens. What a huge inconvenience. No electronic signature accepted. No emailing? Just a way to scam another month of money out of hard working people

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Sign up with a very convincing agent…

Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee , that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers . They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers!!!! Stay away !!!!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Can't live without my peak performance

I was introduced to Melaleuca almost a year ago and what I love the most is the peak performance I have to say that I can't live without it now. I've suffered for years with bad knees I've tried tons of stuff from health food stores etc and my knees really don't hurt anymore. I see a lot of negative reviews but I guess that's their experience I love everything that I've used so far.

31 December 2023
Unprompted review
Rated 1 out of 5 stars

Company who doesn’t stand by their own words

The products are made in a facility that deals with shellfish. Doesn’t state that when you are reviewing products to buy. Ended up sending my products back due to this fact. Their website states they will pay for the return of product. When I request a return form they sent me an address with no return slip. Spent $40 returning the product. Then after 3 weeks of not refunding me I had to contact them again. They finally refunded me after I had to tell them multiple times. Got the refund, and they only gave me a back a portion of my original payment. This is a scam company. They state they aren’t an mlm yet they act exactly like one. Would never recommend them to anyone.

28 October 2024
Unprompted review
Rated 3 out of 5 stars

The products are nice but expensive

The products are nice but expensive. And canceling your membership is a pain!!! They make you go through a whole process of multiple emails, as well as printing and emailing/mailing/faxing the signed form back to them.

17 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. It is not clean. And they will send you products even if you don’t order them. The only good thing about the company is there out of the USA.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Melaleuca vitamins are the epitome of…

Melaleuca vitamins are the epitome of pure, unadulterated garbage wrapped in expensive packaging. If you’re looking for a way to waste your hard-earned cash on something that delivers absolutely zero benefits, look no further. These overpriced capsules might as well be filled with sawdust for all the good they do.

The promises? Pure fiction. After taking these so-called “health boosters,” the only thing that felt improved was my skepticism. Energy levels? Still rock bottom. Immune support? Might as well have been breathing in New York City air during flu season. I honestly think these vitamins have negative vibes—like, I’d feel better not taking them.

Oh, and let’s talk about the taste. Ever chewed chalk straight out of the art supply aisle? Well, Melaleuca somehow managed to bottle that experience and charge a small fortune for it. They must think their vitamins are made of gold dust, but honestly, I’d rather eat dirt than continue this miserable experiment.

Save yourself the time, the money, and the crushing disappointment. Your health deserves better than this vitamin scam disguised in a pretty bottle. Melaleuca, you’ve taken “false hope” to a whole new, abysmal level.

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Company

Terrible, horrible company. They will send orders after you cancel your membership. They tell you to return it but will only get store credit. I have been fighting with them for a week. They don't care and will not resolve the issue. I am seeking help from BBB now.

Also after digging in deeper into the company their products are not as they advertise. They are more toxic than they lead you to believe.

Do NOT do business with this horrible company!!!

4 November 2024
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with the company…

I am very disappointed with the company because I ordered a product last year in August 2023, and it expires in March 2024, leaving only a seven-month difference prior to the expiration date. I didn’t even realize this until my husband pointed it out to me. I feel let down because if you cancel your membership, they don’t address your concerns anymore. Overall, I am just disappointed with the outcome of our conversation.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away you cannot cancel if you change your mind…

We ordered the $300+ Starter pack initially we were really excited about this product. The values that they stand for. But after I did some research about how much you’re actually supposed to spend each month this was no longer available option for us. On October 12 when we had signed up. I reached out to our rep to say I wanted to cancel that. This really wasn’t going to be the best fit for us yet. this company is more like a GNC than some thing I could actually use on regular basis. Who buys hundreds of dollars every month and cleaning supplies? We were excited about the meat options, but it’s an additional subscription which doesn’t make any sense at all. So we called their customer. Service line will need to be told we had to fill out some paper and send it back to them to cancel our services. We did that on the 12th yesterday on the 14th. Our rep reached out to us to let us know that they had shipped our package Now what am I supposed to do? I will not pay for return shipping on a package. I told them not to ship. I disputed this with my credit card company, and I filled out a complaint with the Better Business Bureau as well. Sad way to treat patriots.

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst experience!

Absolutely the worst experience!! Do NOT sign up. The representatives don’t know what’s going on, one says one thing the other contradicts it. They will process your card without authorization. Items can NOT be returned like you are told!!! Honestly hate to say this but I feel this is a SCAM!!!

9 October 2024
Unprompted review

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