So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
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* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
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United States
- www.medonthego.com
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The website was easy to navigate and…
The website was easy to navigate and the supplies were all available.
I paid a premium to get the product in…
I paid a premium to get the product in 1-2 days and week later it's not here! I called and was told it be here the next day and that was three days ago. You should get 0 stars. I need my money back for something I didn't get.!
Product as described, Super-fast shipping!
Product as described, very fast shipping. Turns out they are local to me (or at least the product shipped from about 30 min away) so quality product and fast shipping is hard to beat. Will order again.

Reply from MedOnTheGo

Reply from MedOnTheGo
I asked for a refund over a week ago…
I asked for a refund over a week ago and still have not received it

Reply from MedOnTheGo
Quick and easy online order
Quick and easy online order, quick shipping as well, being as I had a warehouse close to me.

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I am missing part of my order
I am missing part of my order. If it was out of stock, it wasn’t made clear and I did not receive a refund.

Reply from MedOnTheGo
Excellent profuct/ experience. Fast ship.
Excellent product, fast ship and experience! Thank you.

Reply from MedOnTheGo
You cancelled my order a day after…
You cancelled my order a day after ordering my supplies and then when I went to reorder, the price had went up $30. Plus you were going to charge me $9 for shipping even though website says free shipping over $100, which mine was. Not happy!!
Great Customer Service
Sunny is always so helpful and knowledgeable. He goes that extra mile to find just the right product for your needs. Great customer service!

Reply from MedOnTheGo
Quick service
A 4 star because every job needs something extra but I love them they get me right for my cousin water all the time

Reply from MedOnTheGo

Reply from MedOnTheGo
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