MedOnTheGo Reviews 

1,474
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Customers frequently mention how much they appreciate the exceptionally fast shipping services and the wonderfully easy website navigation when searching for hard-to-find medical supplies. Consumers are also deeply happy with the quality products that consistently arrive accurately and promptly at their doors without trouble. Some reviewers were not happy with missing items found in their deliveries and expressed frustration regarding the total lack of communication from customer support when trying to resolve these issues. A few people also mentioned experiencing unexpected order cancellations due to website pricing errors, followed by unhelpful responses from the company.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between very smooth... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive as described... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally quick... See more

Service

Consumers find service to be positive, highlighting extremely fast shipping times where orders arrive within... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Some consumers found the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more

Rated 5 out of 5 stars

Needed syringes for my B12 injections, Current store said they could not get them anymore and this has been ongoing for 1 year. I finally searched the internet and found MedOnTheGo, searched for what... See more

Rated 5 out of 5 stars

Found the exact item that I needed. Excellent price. Much cheaper and less hassle than Amazon. Arrived within 48 hrs. I was very surprised and pleased. Excellent experience and would recommend them. T... See more

Rated 5 out of 5 stars

Perfect replacement cups for the hospital pitcher and much sturdier than the one from the hospital. My husband likes having that pitcher keeping his drinking water ice cold. Fits perfectly and shippin... See more


Company details

  1. Health & Medical

Written by the company

* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(1,474)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

It has been 2 weeks and my supplies…

It has been 2 weeks and my supplies have not been delivered nor has there been any response to my emails. My credit card has been charged but I am beginning to believe this is a scam with no intention of delivering any products.

7 July 2025
MedOnTheGo logo

Reply from MedOnTheGo

This item is on backorder. Your order is now canceled and refunded. We have been in business for over 25 years. The company just informed us that these syringes are on backorder.

Rated 1 out of 5 stars

I have paid extra for the 3-5 day…

I have paid extra for the 3-5 day shipping. Still have not received my product. I have called and left message twice, sent 3 text messages, and 2 emails, I haven't been contacted back. I would like to hear from somebody

27 June 2025
Rated 5 out of 5 stars

Good quality, fast shipping

Got exactly what I ordered and with an expiration date 3 years from now, which is great because I go through this product slowly. The shipping was shockingly fast. I'm pretty sure I actually received it 2 days after I placed the order.

23 June 2025
Rated 4 out of 5 stars

Good

I would say great except the fact I wish there was more communication about package tracking and arrival.

12 June 2025
Rated 3 out of 5 stars

Good service but some issues.

Signed up later for an account and didn't see my order. I never seen a tracking number for the order and I had to make several attempts to get any information on the order. I received it safely but there's room for improvement.

23 May 2025

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