MedOnTheGo Reviews 

1,474
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Customers frequently mention how much they appreciate the exceptionally fast shipping services and the wonderfully easy website navigation when searching for hard-to-find medical supplies. Consumers are also deeply happy with the quality products that consistently arrive accurately and promptly at their doors without trouble. Some reviewers were not happy with missing items found in their deliveries and expressed frustration regarding the total lack of communication from customer support when trying to resolve these issues. A few people also mentioned experiencing unexpected order cancellations due to website pricing errors, followed by unhelpful responses from the company.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between very smooth... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive as described... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally quick... See more

Service

Consumers find service to be positive, highlighting extremely fast shipping times where orders arrive within... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Some consumers found the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more

Rated 5 out of 5 stars

Needed syringes for my B12 injections, Current store said they could not get them anymore and this has been ongoing for 1 year. I finally searched the internet and found MedOnTheGo, searched for what... See more

Rated 5 out of 5 stars

Found the exact item that I needed. Excellent price. Much cheaper and less hassle than Amazon. Arrived within 48 hrs. I was very surprised and pleased. Excellent experience and would recommend them. T... See more

Rated 5 out of 5 stars

Perfect replacement cups for the hospital pitcher and much sturdier than the one from the hospital. My husband likes having that pitcher keeping his drinking water ice cold. Fits perfectly and shippin... See more


Company details

  1. Health & Medical

Written by the company

* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.8

All reviews

(1,474)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Product is okay… I wish the catheters…were a little stiffer

Product is okay… I wish the catheters are a little more stiffer. I’m unable to go on line otherwise I just call and get fast. I have been searching for this product… thanks so much

24 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you very much for your review. We are glad you were able to receive your product. We would have loved for you to be satisfied with the quality of the product as well. Please let us know if we can help you in any way in the future. We hope you have a great week ahead!

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and the product selection was great. The delivery was on time and the prices were very good. Customer service was very helpful as well.

23 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you for your review. We are glad that you received your product on time. We hope to meet your medical needs each time you shop with us.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good communication.

27 December 2024
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Reply from MedOnTheGo

Thank you for your business. We are glad you received your product on time! We hope you come back again for any medical needs you may have.

Rated 5 out of 5 stars

Meds on the

Sunny was a pleasure to work with and although there was a hiccup Sunny was able to resolve it immediately and the product was received...thanks again, Vicki

19 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you Vicki! We are happy we were able to resolve your situation for you in a timely manner. We hope you continue to reach out to us for your medical needs Hope you have a wonderful 2025.

Rated 5 out of 5 stars

great service!

The supplies were delivered quickly and in perfect condition.

17 December 2024
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Reply from MedOnTheGo

Thank you for your business. We are happy that you received your product on time.

Rated 5 out of 5 stars

Always can trust a quick and friendly…

Always can trust a quick and friendly return call to my request and rapid delivery. I am very pleased and can count on your company to fulfill my orders

17 December 2024
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Reply from MedOnTheGo

Thank you for being a repeat customer. We are deeply grateful for your business. Please let us know if we can help you with any of your medical needs in the future.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery! Easy ordering.

4 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you for your review! We are glad that you found our website easy to navigate!

Rated 5 out of 5 stars

Very satified!

Personal, very helpful customer service! Quick shipping!

4 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you for appreciating our customer service. We are grateful for your business!

Rated 5 out of 5 stars

Great Service

I always get my order quickly, well packaged.

11 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you for being a valued customer. We are glad that you receive your order on time every time. We hope to continue to be your source for medical supplies in the future.

Rated 5 out of 5 stars

Excellent experience

Absolutely no problems. Ordering was easy. The website and its articles were very helpful. The shipment arrived in a timely manner. Thanks for your professionalism.

2 December 2024
Rated 1 out of 5 stars

Awful service

Awful service. Their website inventory is totally incorrect, and when you place an order they don’t have in stock, they don’t let you know.

2 December 2024
Rated 5 out of 5 stars

The BEST!

It was so easy to reorder another case Vyaire Cannula's, via your website. Also, I received the shipment in 2 days time. Medonthego is great!

8 December 2024
MedOnTheGo logo

Reply from MedOnTheGo

Thank you for being a repeat customer. We hope to continue to be a reliable source of your medical needs.

Rated 5 out of 5 stars

I will be purchasing from this company again!

The website was well constructed and easy to navigate. I received my product in a timely manner, although I did not receive tracking information until the day my package came. I’m not sure if this is a system error, but it might be worth looking into. I spoke with an employee and he was kind and professional. The product came in good condition and was as advertised.

30 November 2024

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