The staff were caring, clear in imparting information and gave us time to ask questions. Our cat had an ultra sound scan in Watford. The staff were helpful in describing how they would transport him,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We’re a community of passionate veterinary professionals, dedicated to delivering exceptional care that’s always there. Our mission is to deliver progressive, around the clock care, whenever your pet needs it. We offer a broad range of services – including both routine and advanced surgery – to meet all your pet’s healthcare needs.
Medivet
Written by the company

- Our Practice Services
- Throughout our integrated network of over 280 practices you and your pet will have access to a comprehensive range of facilities and specialist procedures, including orthopaedic surgery, endoscopy, CT & MRI Imaging, and acupuncture.
- Emergency Care
- Our 17 24-hr centres are here for you and your pet 24/7, 365 days a year and boast state-of-the-art facilities.
- Medivet Healthcare Plan
- Our plan is designed to save you time and money, whilst ensuring your pet receives the very best preventative healthcare.
- Pet Care
- We want to build a lasting relationship with you and your pet; that’s why as a client of Medivet you will receive access to our complimentary services, including dental checks, flea checks and puppy & kitten checks.
Contact info
First Floor, Hyde, 38 Clarendon Rd, WD17 1HZ, Watford, United Kingdom
- 01923470000
- www.medivet.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff always friendly and helpful
No improvement required
No improvement required. My complaint ignored. You don't care about animals. A big wheel of money £544 million pound in debt
Medivet are a disgrace. No money required to keep me quiet
Friendly welcome
Friendly welcome. Met Alan, very friendly, professional and was very good with our cat for its booster and health check.
Friendly and patient vet
Friendly and patient vet, made me feel comfortable and my cat was well looked after.
Tried to sting me with a hidden charge
Tried to sting me with a secret "Joining Fee" that wasn't advertised anywhere but on a leaflet they showed me a the clinic (false advertising, will be reported accordingly). This was after my cat had been chipped and they'd issued me with a worming solution to apply at home. As if they were trying to trap me into paying this unadvertised charge. I didn't allow myself to be ripped off; reporting this to the RCVS.
Then the micro-chipping service these bandits use tried to charge me to make sure the chip identifies my cats owner.
Stay away! They'll try and sting you, too!
Very happy with the service from my…
Very happy with the service from my choice of vets
Friendly , accommodating & reassuring …
Once again Jacky & his friendly team accommodated a later time slot due to my cat escaping before his earlier pre-booked time slot! Unfortunately wound assessment & cleaning of his wound/abscess was minimal due to Henners (& his mum!!) becoming too stressed ... so usual antibiotics & anti-inflammatories & we were done!
Put at ease from holly at reception to…
Put at ease from holly at reception to the lovely lady who gave our pup ; alsk holly her 2nd jab .nothing too much trouble thoroughly recommend ripon medivets .great team of people
I could ask for nothing more.
My dog is nervous at the vets and she actually lay down and had a nap while the vet answered my questions. A lovely calm atmosphere, all questions answered professionally, excellent attention and care for my dog. I could ask for nothing more.
Great Vets!
Great Vets!! Lovely lady from reception!
Overall very caring and friendly team.
Thank you for caring for our furry family members!!
Everyone was so kind and helpful
The team at Medivet Canonbury really listened to our concerns about just how nervous our dog is visiting the vet, and Leo (the vet) was brilliant with him and managed to get us a same day referral to the Veterinary Hospital too. Everyone was so kind and helpful - thank you!
Support during a scan .
The staff were caring, clear in imparting information and gave us time to ask questions. Our cat had an ultra sound scan in Watford. The staff were helpful in describing how they would transport him, what they would do during the procedure. The nurse who debriefed us when we collected him, had been with him the whole time. The vet was lovely and has given us all the options and was encouraging too.
Great staff an excellent price for the…
Great staff an excellent price for the treatment package and strongly recommend anyone looking a vets to go join the practice for any loved pets
Nice and friendly atmosphere and…
Nice and friendly atmosphere and excellent doctors.
Great care and understanding
Great care and understanding
Both our cats found their annual checkup relaxed and unthreatening
Great service every visit
Great service every visit. Would highly recommend.
Staff are brilliant
Always receive a great service
Always receive a great service when we visit the vet. The staff are very friendly and really helpful. The vets have been great with our cats and treat them so well. Would definitely have no hesitation in recommending to others.
Wonderful professional and sympathetic staff
Excellent service from both the receptionist and vet which totally helped us when we were extremely worried about our puppy after she had eaten a small amount of chocolate. We followed the advice given and are pleased to say she is fine with no problems.
The staff is attentive, dedicated, and professional.
I was obviously scared and emotional, when coming to the clinic. That made me less coherent, was jumping from one information to another in an odd order, but everyone was supportive and patient. They explained everything from the steps we need to make in order to find out what was wrong, to the possible treatments, costs, time line according to the evolution, even giving up to a consultation fee and actively looking for solutions for everything with me. Having the information and solutions, helped lowering my anxiety a lot. The staff is attentive, dedicated, and professional.
Even when I came with a stray cat, found in a very bad condition, they did everything possible to help, giving up on their fee.
I'm grateful for everything.
Nails clipped
A trainee nurse clipped my German shepherd nails. She was so quick and efficient. I’m not sure of her name, but she was brilliant.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








