MedExpress Pharmacy logo
Visit website

MedExpress Pharmacy Reviews 

53,450
•
TrustScore 4 out of 5

4.2

Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 21,420 reviews, reviewers had a great experience with this company. Customers truly love how fast and efficient the delivery service is, frequently receiving their packages within just a couple of days alongside reliable tracking information. Everyday consumers find the online ordering process very straightforward, and many deeply appreciate the helpful customer support, thorough health checks, and clear guidance provided throughout their journey. Some people were dissatisfied with customer service, mentioning slow responses, unhelpful communication, and difficulties resolving delivery errors or replacement requests. Reviewers also noted that certain orders experienced unexpected delays before dispatch or arrived missing important product information and necessary items.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, highlighting efficient and fast delivery times with packages... See more

Service

Reviewers highlight positive aspects of service, noting that it is fast, professional, and efficient.... See more

Order

Customers had ambiguous experiences with order processing, highlighting a split between positive and negative... See more

Product

Reviewers mention ambiguous feedback about product performance, with some reporting significant weight loss... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering process was relatively straightforward after submitting all information requested. A short wait until medication received. I am now on day 5 of taking Wegovy along with careful eating a... See more

Rated 4 out of 5 stars

The initial ineraction has been okay. Having just started on the service, it is to early to provide a more in-depth comment but, am not experiencing any side effects in the initial first week of takin... See more

Rated 4 out of 5 stars

I have other conditions that I would also like to make you aware, like intolerance to fructose also have diverticulitis , fibromyalgia and bile acids malabsorption. You only do the kind I have the mil... See more

Rated 4 out of 5 stars

Quick process for approval and medication was deliver within a good time frame. I needed to ask a question after ordering, I used the chat option and the person who replied was very helpful. The onl... See more

Company details

  1. Pharmacy

Written by the company

MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.

MedExpress - Online Doctor & Pharmacy

Written by the company

Lowest Price Guarantee
We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
Genuine Medication
All medication at MedExpress is sourced from regulated wholesalers in the UK.
Fully Regulated
MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.

Contact info

4.2

Great

TrustScore 4 out of 5

53K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(53,450)

19,528 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience

Easy to order. Product came with step by step guidance which was very helpful. Prompt delivery and plenty of update on when delivery could be expected. Hopefully it will be just as easy to reorder.

5 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look