MedExpress Pharmacy Reviews 

52,951
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 21,544 reviews, reviewers overall had a great experience with this company. Customers frequently mention the exceptionally fast and reliable delivery service, noting how efficiently their parcels arrive within a very short timeframe. Consumers also deeply appreciate receiving detailed information booklets and helpful guidance that truly make them feel safe throughout their health journey. Many individuals warmly praise the professional medical staff for taking the necessary time to thoroughly check details and answer personal questions promptly. However, some customers also noted frustrating delivery delays, occasional missing items inside their sealed packages, and very poor communication when contacting customer support teams.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting very efficient and fast... See more

Service

Customers consistently note positive experiences with service, highlighting professional and thorough care.... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Product

Clients share ambiguous opinions on product experiences, highlighting mixed outcomes regarding weight loss... See more

Customer service

Users describe ambiguous interactions with customer_service. While many reviewers praise the friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering process was relatively straightforward after submitting all information requested. A short wait until medication received. I am now on day 5 of taking Wegovy along with careful eating a... See more

Rated 4 out of 5 stars

The initial ineraction has been okay. Having just started on the service, it is to early to provide a more in-depth comment but, am not experiencing any side effects in the initial first week of takin... See more

Rated 4 out of 5 stars

I have other conditions that I would also like to make you aware, like intolerance to fructose also have diverticulitis , fibromyalgia and bile acids malabsorption. You only do the kind I have the mil... See more

Rated 4 out of 5 stars

Quick process for approval and medication was deliver within a good time frame. I needed to ask a question after ordering, I used the chat option and the person who replied was very helpful. The onl... See more


Company details

  1. Pharmacy

Written by the company

MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.

MedExpress - Online Doctor & Pharmacy

Written by the company

Lowest Price Guarantee
We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
Genuine Medication
All medication at MedExpress is sourced from regulated wholesalers in the UK.
Fully Regulated
MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.

Contact info

4.2

Great

TrustScore 4 out of 5

53K reviews

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4.2

All reviews

(52,951)

18,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Got there in the end …

At first I was horrified at the side effects and the procedure of taking the tablets, 30 mind befire this and 8 hours after that, I changed to the injections which are once a week. I had a lot of tooting and froing via emails but in the end it was all sorted out. My only concern is that every email was from a different person, and my concerns were only addressed when the right person was involved and understood what I was saying, so the 5 stars goes to them.

29 July 2026

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