No hard sell when buying our mattress, just great service from Stanley (Lakeside) who actually listened. Mattress arrived when they said it would and no hanging around waiting either. Would comple... See more
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Review summary
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Fantastic service from start to finish! Mattressman is a genuinely friendly and welcoming place to shop, and it really shows in the team. Our salesman, Stanley S, was brilliant — full of life, frie... See more
Definitely a 5* experience from start to finish. It was a complete revelation to be able to phone & within seconds be speaking to a human who was so helpful & a pleasure to talk to - no ridiculous AI... See more
Very helpful in store. Then delivery two weeks later, notified day before they would arrive within 2 hour time slot , arrived on time, took old mattress and put bed where directed . Very pleased with... See more
Company details
About Mattressman
Written by the company
Mattressman are the UK’s biggest online mattress specialists and experts when it comes to sleep solutions. For 20 years, we’ve been transforming the nations sleep, one mattress at a time. With thousands of mattresses in stock , including big brands such as Silent Night, Sealy, Reylon and The British Bed Company, you can trust Mattressman to find your perfect nights sleep. Our 60-night sleep trial options, free next-working day delivery and expert customer service are just a few of the reasons we have a 4.8 star review on Trust Pilot.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm to answer any Mattressman sales enquiries or product questions. Please call 0333 577 5773 to speak to one of our sleep experts. You can also contact the team by email or live chat. Visit Contact Us for more details.
Shop online 24/7 by visiting us at Mattressman
We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £45 received & security checked before 4pm.
We offer a two-man, room of your choice delivery service, removal for recycling service and Saturday delivery . Go to Delivery for more information on all of our delivery options.
Big Brands Delivered Next Day at Mattressman
Mattressman.co.uk
Written by the company
- Free and fast delivery
- We aim to offer FREE NEXT DAY delivery for all orders over £100 placed before 4pm
- Great advice
- Knowledgeable sales staff will be happy to offer you all the help you need.
- Huge product range
- From memory foam to luxurious natural fillings, pocket springs for nightly use to simpler spring units for your spare room, we have something for you.
Contact info
Old Stoke Road, Arminghall, NR14 8SQ, Norwich, United Kingdom
- 0333 577 5773
- customerservices@mattressman.co.uk
- www.mattressman.co.uk
4.8
Excellent
66K reviews
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Reply from Mattressman
Good afternoon!
We're so pleased to hear that you had such a positive experience with our sales team and that they made the process of choosing your new mattress so easy! Thank you for your kind words.
Victoria
Good service, advice and choice.
Good service in store. Great advice from knowledgeable assistants and pairing suitable mattresses with any health issues. Delivery was on time and delivery men took care with property and were able to answer any questions. Would certainly recommend this company.
10 August 2026
Reply from Mattressman
Good afternoon Susan.
We're so pleased to hear about your positive experience in our store and the helpful advice you received from our knowledgeable team regarding suitable mattresses for health issues. It's wonderful that your delivery was on time and that our delivery team took such care with your property. We truly appreciate your recommendation.
Victoria
Custom sized mattress…
We needed a custom sized mattress, the guy at the Lowestoft branch was so friendly and mega helpful, we were kept informed at all stages,delivered ahead of schedule and on time, courteous delivery staff, thank you
13 August 2026
Reply from Mattressman
Good afternoon Michael,
We are so pleased to hear about your positive experience with your custom-sized mattress! It's wonderful that our team was friendly and helpful, keeping you informed throughout the process. We're also delighted that your delivery was ahead of schedule and handled by courteous staff.
Victoria
We were given good advice
We were given good advice, from a very knowledgeable store manager.
With information to hand, we were left to try different make/and models to suit our needs, with no pressure to make any decisions.
We have purchased a super comfortable bed, which we are both very happy with!
14 August 2026
Reply from Mattressman
Good afternoon!
We are so pleased to hear that our team provided you with knowledgeable advice and allowed you the space to make your decision without any pressure. It's wonderful to know you found a super comfortable bed that you are both very happy with!
Victoria
Good bed and great service
Good bed, exactly as described and reasonably priced. Good delivery timescale and kept informed of date/time for delivery. Clear instructions. I put the single bed together, using tools provided, within a couple of hours.
14 August 2026
Reply from Mattressman
Good afternoon Carol,
We're so pleased to hear you found your bed exactly as described and reasonably priced! It's wonderful that our delivery timescale and communication met your expectations. We're especially glad you found the assembly straightforward.
Victoria
Mattress and delivery great
Mattress is great and delivery was friendly and helpful put mattress in bedroom not just at doorstep
14 August 2026
Reply from Mattressman
Good afternoon Sean,
We're so pleased to hear that you're happy with your new mattress and that our delivery team was friendly and helpful in placing it directly in your bedroom!
Victoria
Michael at Mattressman Thurrock is a star!
Great experience today with Michael at Mattressman in Thurrock.
Went in to buy a new mattress, visiting 3 shops in the retail park and Michael was the only knowledgeable person that related to our needs, helped navigate the overwhelming choice and reassured that we have made the right choice for us.
No hard sale, just useful digestible information in a comfortable and conversationalist environment.
Thank you Michael.
15 August 2026
Unprompted review
Reply from Mattressman
Good afternoon!
We're so pleased to hear about your positive experience with our team in Thurrock. It's wonderful to know that our colleague's knowledge and helpfulness made your mattress selection easy and comfortable. We appreciate you sharing your feedback!
Victoria
Reply from Mattressman
Good afternoon Clara,
Thank you for your wonderful feedback! We are so pleased to hear that our service was professional and that we arrived promptly.
Victoria
We bought a king size bed with storage…
We bought a king size bed with storage drawers, ordered online and delivered on our chosen day, from start to finish it was so easy and straightforward. Delivered by two polite and helpful delivery guys Thank you 😊 very happy with our new bed, Mattress Man is the only place we choose to use. Always polite and helpful if you order in store or online
14 August 2026
Reply from Mattressman
Good afternoon Caroline,
We're so pleased to hear that your online ordering and delivery experience was easy and straightforward! It's wonderful that our delivery team was polite and helpful. We truly appreciate your loyalty and kind words!
Victoria
Really good product!
Really good product!! Extremely comfortable mattress. Getting it into the house was a challenge though as it was so big and so heavy!!
14 August 2026
Reply from Mattressman
Good afternoon Joy,
Thank you for your wonderful feedback! We're so pleased to hear that you're enjoying the comfort of your new mattress. We understand that manoeuvring larger items can be quite a challenge, and we appreciate your patience and effort in getting it into your home. We hope you continue to have excellent nights of sleep!
Victoria
Reply from Mattressman
Good afternoon Mark,
We're so pleased to hear that your order arrived promptly and that you are satisfied with the quality of your purchase. Thank you for sharing your positive experience!
Victoria
Perfect advice.
He could tell exactly what we wanted. He showed ud the cheaper alternative and it was obvious which one was right. He was friendly and polite. The delivery men were very good too, we didnt have to do a thing, which, due to our health issues, we were totally grateful.
Thank you .
14 August 2026
Reply from Mattressman
Good afternoon Vicky,
We are so pleased to hear about your positive experience! It's wonderful that our team was able to understand your needs and provide helpful alternatives. We're especially glad the delivery team made things easy for you, and we truly appreciate your kind words.
Victoria
Brilliant MattressManns
Ordering from MattressMan was easy. The order arrived in good time compared to other big brand names. Communication was great regarding the delivery.
Unfortunately and no fault of MattressMan there were parts missing. However, MattressMan to the rescue, they had the manufacturer supply new parts tbe next day......Brilliant service and aftercare...will use them again.....
14 August 2026
Reply from Mattressman
Good afternoon Mark,
We are so pleased to hear that your ordering experience was easy and that our communication regarding delivery was helpful. We appreciate you acknowledging our prompt resolution when parts were missing, and we are glad we could arrange for the manufacturer to supply them quickly. We truly value your kind words about our service and aftercare.
Victoria
Excellent quality mattress but
Excellent quality mattress.
Would have liked my old mattress taken away but not an option even after speaking to customer services so just make sure you're aware of that. I'm having to wait a long time for council collection which isn't convenient.
14 August 2026
Reply from Mattressman
Good afternoon Clare,
We're happy to hear that you're pleased with the quality of our mattress.
Victoria
Excellent service in store and delivery
14 August 2026
Reply from Mattressman
Good afternoon Philip,
Thank you for your fantastic review! We are so pleased to hear that you experienced excellent service both in-store and with your delivery.
Victoria
1st time using Mattressman and have…
1st time using Mattressman and have been really impressed. The mattress is great. So comfortable for my daughter and has stopped her waking up in the night.
Delivery service was great and unpacking the mattress was easy.
Will definitely use again in the future.
14 August 2026
Reply from Mattressman
Good afternoon Claire,
We are so pleased to hear that your first experience with us was a positive one! It's wonderful that the mattress has brought such comfort to your daughter and improved her sleep. We're also glad our delivery service and the ease of unpacking met your expectations. We look forward to serving you again in the future.
Victoria
Prompt delivery and good communication
Prompt delivery and good communication. Mattress as described.
14 August 2026
Excellent value
Excellent value, fast delivery by very efficient team, who arrived very promptly & took the old mattress away. Very comfortable new mattress which has improved our quality of sleep no end. 10/10 thank you.
14 August 2026
Great delivery experience
Great delivery experience, helpful and early with great communication. Comfortable mattress and good price.
13 August 2026
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