Master Collections Reviews 

36
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Master collections have been helping our business for a few years now and have been successful at recovering debts owed to us. They are always on the end of the phone for advice, which is a great help... See more

Rated 5 out of 5 stars

Carlo very kindly assisted us with an ongoing dispute with our builders and with his expert legal advice we were able to go to the Small Claims Court and win our case. We would thoroughly recommend Ca... See more

Company replied

Rated 5 out of 5 stars

Started to use Master Collections in August and gave them a couple of really delinquent debts that we had given up hope of collecting. They managed to get one of the debts paid, with costs, which surp... See more

Company replied

Company details

  1. Debt Collection Agency

Information provided by various external sources

A high-quality personal debt recovery service you can trust with a track record in collecting debts more quickly and affordably than solicitors and where other debt collectors have failed. Master Collections offer two debt collection services. Debt Collection Master is designed to collect debts on a no-collection, no-fee basis and an all encompassing credit management service called Master Club, the only cover in the UK that covers every element of credit control for solvent accounts except for Credit Insurance. Speed is our strength because we know how important it is for a business to collect outstanding invoices quickly. Master Collections assess whether a debt is collectable saving you time and money.


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4.8

Excellent

TrustScore 5 out of 5

36 reviews

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4.8

All reviews

(36)

1 review in the last 12 months

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Rated 5 out of 5 stars

Started to use Master Collections in…

Started to use Master Collections in August and gave them a couple of really delinquent debts that we had given up hope of collecting. They managed to get one of the debts paid, with costs, which surpassed my expectations. Their dealings are thorough and professional and if they can find a way to save costs they will. Looking forward to seeing what they can do with our other aged debtors.

14 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service, as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Master Collections…one hundred percent

I would like to thank you and give Master Collections a one 100% recommendation, they have always been very informative and efficient in recovering my debts.
A friendly and helpful company, my choice every time.
Thanks Mr Carlo Pegna.

Amwell Studio.

12 November 2018
Unprompted review
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Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Would highly recommend Master…

Would highly recommend Master Collections as they've had 100% success rate debt collecting on our behalf.

12 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service, as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Superb

Superb, professional service

12 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service, as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Debt Recovery Specialists.

I've used Master Collections on a number of occasions and we have always had a 100% success rate in terms of positive outcomes. Carlo is very responsive and approachable and has extensive knowledge of the legal system and commercial contracts.

You can rest assured that you are dealing with an honest, ethical and highly professional outfit when you work with Master Collections and I would highly recommend their services to anyone who is in need of professional debt recovery services.

10 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Unpaid Invoice

Master Collections dealt with my case in an efficient and professional manner. We were successful in recovering an outstanding debt. Carlo Pegna made the whole process stress free and I would definitely recommend Master Collections Services.

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 4 out of 5 stars

Trustworthy good quality work high…

Trustworthy good quality work high suscess rate a bit slow sometimes and forgetful

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a great review.

If by slow and forgetful you refer to our predecessor Falcon Management Services Ltd who were slow to pay you over £3,000 they collected on your behalf to the point they forgot, we agree with you there. Good for you we got your money back.

We are pleased you acknowledge we delivered a high success rate. Some tricky cases and disputes resolved too.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

An outstanding service.

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Very professional

Great experience working with Master Collections. Friendly, honest and professional working relationship. All cases were dealt with differently and all the potential or likely outcomes of a debt recovery case were identified and so it was easy to decide on whether or not it was financially viable to progress with each case or not.

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

A collections company that gets results!

A collections company that gets results, and always on hand to offer sound advice, Master Collections have helped us on numerous occasions and continue to do so.

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service, as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Excellent Service.

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Very efficient and professional.

Very efficient and professional.
I would definitely recommend their services to anyone

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Always helpful and efficient.

9 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

We will continue our commitment to you to deliver excellent results and service as we do with all our customers.

Please don't hesitate to refer any other business owners or companies you feel could benefit from our service. Recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Reliable and assuring

Reliable and assuring, always!

8 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Absolutely first class responses from…

Absolutely first class responses from Carlo. The right result at the end.

7 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

Rated 5 out of 5 stars

Honest

Honest, hardworking, great at his work. Simply five stars.

7 November 2018
Unprompted review
Master Collections logo

Reply from Master Collections

Thank you for taking the time to leave us a fantastic review.

Please don't hesitate to contact us should you need any debt recovery assistance in the future or know someone else that does. Referrals and recommendations are welcome. Thank you.

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