Maple Leaf Promotions Reviews 

187
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Had designed a pen with a logo and website. Initially, had some difficulty for the design to be saved online which resulted in the website text to be altered. Their process is to approve the... See more

Rated 4 out of 5 stars

The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more

Rated 3 out of 5 stars

I like the product, HOWEVER, this year as in year's past, damages with one carton arriving split. I over order number of calendars knowing that some will have dings. Fewer damaged this time. I hav... See more

Rated 5 out of 5 stars

Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more

Company details

  1. Business to Business Service
  2. Promotional Item Store

Written by the company

Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

187 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(187)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Give them a try!

I have found Maple Leaf Promotions to be professional, detail oriented and very reasonably priced. Their website is also really user-friendly. I encourage you to give them a try.

27 April 2017
Rated 5 out of 5 stars

Great Customer Service

I found this website by chance, and called Customer Service to help me place my order. Nelinda was very professional and extremely helfpful. I would definitely recommend this company.

24 March 2017
Rated 2 out of 5 stars

NO KNOWLEDGE OR EXPLANATION OF PRODUCTS

Didn't know products, explain products. There site shows acrylic magnets, paid for a sample but didn't receive an acrylic sample. I specifically asked for acrylic, paid $15 to receive paper magnet.

1 March 2017
Rated 4 out of 5 stars

Custom sunglasses

Great product, was very easy to work with Maple Leaf. Our only issue was that after ordering we received no confirmation that our order was being processed and no indication of when it was shipped. We had to phone the company to get this info, which they happily provided, but most other online retailers provide a confirmation email for this.

7 February 2017
Rated 3 out of 5 stars

shipping shock!

Customer service was great as usual HOWEVER.... Normally I pay $15, $14.04, etc. for delivery but this time.. it jumped from $14.04 last time about 6 months back all the way up to $133!!! this time! Talk about shock. Needless to say, I ended up cutting back my order significantly due to this and I hate to say it after a few years of using this company and really do like it, I will be hard pressed to come back due to the shipping costs. That's just a bit on the crazy and excessive side. I was given some reason about Fed Ex but quite honestly, there really is no excuse to go from $14 to $133 in one single bound. I could understand shipping going up a bit, maybe $20 or even $30 but $119??? I am a small non-profit organization, I don't have money like that which is why I had to really cut back the order. I have a budget and it's one thing to go over budget by a bit but not that much.

19 January 2017
Rated 5 out of 5 stars

Great customer service

This was the first time I have worked with Maple Leaf Promotions. They have been helpful in every aspect of my order. I didn't know there lead time for sure but they have been accommodating for my time frame.

19 January 2017
Rated 5 out of 5 stars

Excellent Service

It was a pleasure to work with the staff at Maple Leaf Promo. When there was a question as to the delivery of my order, they took immediate action and all arrived ahead of schedule. I cannot thank them enough. The work done was perfect.

Susi Pittman, President
Friends of Ichetucknee Springs State Park
Ft. White, Florida

3 January 2017
Rated 5 out of 5 stars

Excellent on all fronts!

I have always had excellent experiences with Maple Leaf Promotions. Their excellent staff is always helpful, kind and ready to find solutions. It's also great to have them here in Canada, the shipping rates are really affordable.

24 October 2016
Rated 5 out of 5 stars

Super Fast Service!!!

I ordered calendar books, expecting to recieve them in November and they showed up days ago, EARLY! They were packed carefully and so far every calendar book has been in mint condition! Thank you!!!

24 October 2016

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