Had designed a pen with a logo and website. Initially, had some difficulty for the design to be saved online which resulted in the website text to be altered. Their process is to approve the... See more
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See what reviewers are saying
The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more
I like the product, HOWEVER, this year as in year's past, damages with one carton arriving split. I over order number of calendars knowing that some will have dings. Fewer damaged this time. I hav... See more
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more
Company details
Written by the company
Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.
Contact info
15 DENSLEY AVE., M6M 2P5, TORONTO, Canada
- 866-858-3276
- cs@mapleleafpromotions.com
- www.mapleleafpromotions.com
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Give them a try!
I have found Maple Leaf Promotions to be professional, detail oriented and very reasonably priced. Their website is also really user-friendly. I encourage you to give them a try.
Great Customer Service
I found this website by chance, and called Customer Service to help me place my order. Nelinda was very professional and extremely helfpful. I would definitely recommend this company.
NO KNOWLEDGE OR EXPLANATION OF PRODUCTS
Didn't know products, explain products. There site shows acrylic magnets, paid for a sample but didn't receive an acrylic sample. I specifically asked for acrylic, paid $15 to receive paper magnet.
Custom sunglasses
Great product, was very easy to work with Maple Leaf. Our only issue was that after ordering we received no confirmation that our order was being processed and no indication of when it was shipped. We had to phone the company to get this info, which they happily provided, but most other online retailers provide a confirmation email for this.
shipping shock!
Customer service was great as usual HOWEVER.... Normally I pay $15, $14.04, etc. for delivery but this time.. it jumped from $14.04 last time about 6 months back all the way up to $133!!! this time! Talk about shock. Needless to say, I ended up cutting back my order significantly due to this and I hate to say it after a few years of using this company and really do like it, I will be hard pressed to come back due to the shipping costs. That's just a bit on the crazy and excessive side. I was given some reason about Fed Ex but quite honestly, there really is no excuse to go from $14 to $133 in one single bound. I could understand shipping going up a bit, maybe $20 or even $30 but $119??? I am a small non-profit organization, I don't have money like that which is why I had to really cut back the order. I have a budget and it's one thing to go over budget by a bit but not that much.
Great customer service
This was the first time I have worked with Maple Leaf Promotions. They have been helpful in every aspect of my order. I didn't know there lead time for sure but they have been accommodating for my time frame.
order is taking too long i was told with in 48 hours my order would ship
I ordered from a different company last year and i had my calendars a week after i placed the order. I received an email that said that within 48 hours my calendars would be ready that was 5 days ago and still i have not received them or an email to tell me they have shipped.
Excellent Service
It was a pleasure to work with the staff at Maple Leaf Promo. When there was a question as to the delivery of my order, they took immediate action and all arrived ahead of schedule. I cannot thank them enough. The work done was perfect.
Susi Pittman, President
Friends of Ichetucknee Springs State Park
Ft. White, Florida
Review of maple leaf customized peofucts
Have had a very good interaction with this company. Am awaiting the final products.
great service and product
the whistles arrived very quickly and look great for our purpose.
Excellent on all fronts!
I have always had excellent experiences with Maple Leaf Promotions. Their excellent staff is always helpful, kind and ready to find solutions. It's also great to have them here in Canada, the shipping rates are really affordable.
Super Fast Service!!!
I ordered calendar books, expecting to recieve them in November and they showed up days ago, EARLY! They were packed carefully and so far every calendar book has been in mint condition! Thank you!!!
Good Calendar for a good price.
It's a great give-away calendar. Shipping last year was timely so I expect it will be again this year.
Great personal polite speedy service.
Was very impressed with the speed of service and manner a small problem was handled . Our church will most definitely buy calendars again!
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