Magnific Reviews 

2,992
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 416 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform very easy to use, praising the realistic video outputs, high quality, and smooth editing features. Many people appreciate the powerful tools available for creative projects, graphic design, and precise image adjustments. Users also mention that the system helps improve workflow and delivers good results quickly. However, some customers also noted frustrating issues with unexpected subscription charges, premium plan errors, and missing benefits. People experienced very poor customer support, mentioning that requests often go unanswered for days. Others complained about unexpected technical glitches and slow processing times during video generation sessions.

What people talk about most

User experience

Clients share ambiguous opinions on user_experience, with many reviewers praising the platform as intuitive,... See more

Product

People report ambiguous experiences with product, as opinions on its AI generation capabilities and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription plans, noting that unlimited access is often suspended... See more

Website

Users describe ambiguous interactions with website, reflecting a wide split in customer experiences. Some... See more

Customer service

Customers consistently note negative experiences with customer service, reporting that getting clear answers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been really impressed with Magnific! The quality is amazing, and the AI creates stunning results. My favorite feature is the motion transfer—it can copy the movements from a reference video and... See more

Company replied

Rated 5 out of 5 stars

I have tried nearly every AI image app online, and by far Magnific is the best at maintaining the original while altering it only as specified in your prompt. I highly recommend it for those who want... See more

Company replied

Rated 5 out of 5 stars

Easy to use, and now with the added AI edit feature it is even easier to use. Been using this image site before the rebrand and will continue to use it in the future.

Company replied

Rated 5 out of 5 stars

The day a new friend told me about node based system on Freepik, I moved to it instantly. For a while, I used to make 2D and 3D animations for schools (pedagogical storytelling) and I was in lack of... See more

Company replied


Company details

  1. Software Company
  2. Film and Video Producer
  3. Photo Restoration Service
  4. Video Editing Service
  5. Video Production Service

Written by the company

Magnific (formerly Freepik) is an AI creative platform built for professional teams and individual creators. Founded in 2010, it now reaches over 100 million monthly visits and more than 1 million paid subscribers. The platform integrates AI tools for image, video, and audio creation, with precision camera and lighting controls, 3D environments, exclusive upscaling technology, and a library of 250M+ creative assets. Its collaborative canvas, Spaces, supports end-to-end team production without losing precision or brand consistency. Magnific serves enterprise marketing teams, creative studios, production agencies, and independent professionals worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(2,992)

673 reviews in the last 12 months

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Rated 4 out of 5 stars

Why I use Magnific (earlier Freepik)

Most of the time, I get what I want whether it is by way of image generation or video generation. Magnific has an impressive menu of models, so which model would best suit a creater's specific needs will need some experimentation. Chances are any creater will surely find what he or she needs in Magnific. And the subscription costs are reasonable.

I have been using Magnific (earlier Freepik) for years now, from the days when Freepik did not have AI generation yet.

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

"Thank you for years of loyalty, all the way back to pre-AI Freepik days! You nailed it — with so many models, a little experimentation goes a long way, and there's something for everyone. Grateful to have you with us.

Rated 5 out of 5 stars

best tool ever

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

"Thank you! Best-tool-ever, worth saying twice apparently 😄 — we appreciate it!

Rated 5 out of 5 stars

Very powerful yet easy to use

Very powerful yet easy to use tools for image and video editing and creation

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you! Powerful yet easy to use is the balance we chase every day — glad it delivers for image and video. 🙌

Rated 5 out of 5 stars

the suite I use every day 🙌

As a graphic designer, Magnific's suite for image and video design has solved many projects for me, it is an advantage to have so many tools in the same place. they always incorporate the latest AI models and the times I've talked to support (once I bought a new subscription by mistake) they've solved it for me, I guess everyone will have a specific experience with this company, but this is mine

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

"Thank you for such a thoughtful review! As a graphic designer having the full image and video suite in one place — with the latest AI models and support that sorts things out (even accidental subscriptions 😄) — is exactly the experience we aim for. Grateful to have you with us! 🙌

Rated 4 out of 5 stars

it give ultra experience in Stock image…

it give ultra experience in Stock image hunting , it create that you require .

23 July 2026
Unprompted review
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Reply from Magnific

Thank you! Whether you're hunting the perfect stock image or generating exactly what you need — glad Magnific delivers that ultra experience. 🎯

Rated 5 out of 5 stars

Fantastic experience and top-tier quality with Magnific AI!

Magnific is hands down one of the best platforms for upscaling and enhancing image details using Artificial Intelligence. The results look amazingly professional, the photo quality is top-notch, and it saves a huge amount of workflow time. Truly a high-quality solution with impressive standards. Highly recommended!

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you for the glowing review! Professional, top-notch results that save serious workflow time — especially on upscaling and detail enhancement — is exactly our standard. We appreciate the recommendation! 🙌

Rated 5 out of 5 stars

Great

Great, but make search pages by page, not scroll, or add option pages or scroll

23 July 2025
Unprompted review
Magnific logo

Reply from Magnific

"Thank you! Noted on adding pagination as an option for search — practical suggestions like this help us fine-tune the experience. 🙏

Rated 4 out of 5 stars

Korean Contents Plz

Korean Contents Plz! MORE!!!

23 July 2026
Unprompted review
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Reply from Magnific

Thank you! More Korean content — noted loud and clear! 🙌 감사합니다

Rated 4 out of 5 stars

Paid models as assistant

I would like to use paid models as Assistant!
Now it gives me experience like early LLM chats.
I need models like, Chat GPT, Gemini etc.

22 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you for the feedback! Noted on wanting more advanced assistant models — suggestions like this help shape what we build next. 🙏

Rated 5 out of 5 stars

I am a creative designer

I am a creative designer. Prefer Magnific above all other Ai applications!

25 July 2025
Unprompted review
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Reply from Magnific

Thank you! Being the top pick for a creative designer, above all others, is a real honor. Happy creating! 🙌

Rated 5 out of 5 stars

Great Platform

Affordable with many tools.

23 July 2025
Unprompted review
Magnific logo

Reply from Magnific

Thank you! Affordable with plenty of tools in one place — exactly what we aim for. 🙌

Rated 5 out of 5 stars

best webside ever

best webside ever

23 July 2025
Unprompted review
Magnific logo

Reply from Magnific

Thank you! Best website ever is quite the badge — we'll wear it proudly. 🏆

Rated 5 out of 5 stars

Freepik has come a long way... Keep up the good work! :)))

I've been using Magnific (former freepik.com) for at least a decade, initially for vector graphics and some templates on a premium subscription plan.
The platform has evolved over the years into a complete source of creative tools, graphics and (lately) AI intergration!
Keep up the good work :)))

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

"Thank you for a whole decade with us! From vector graphics to a full creative suite with AI — watching long-time users grow alongside the platform is the best reward. We'll keep it up! 🙌

Rated 4 out of 5 stars

Very helpful platform for Graphic…

Very helpful platform for Graphic Designer like me working abroad. But one thing I comment. Sometimes my command does not follow for specific keyword and AI decide in his own results. But 80% of what I asking is given in order to get what I need.

23 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you for the thoughtful review! Glad Magnific supports your design work abroad — and we hear you on prompt accuracy. Getting that 80% closer to 100% is exactly what we keep working on. 🙏

Rated 5 out of 5 stars

AI Creator Experience

As an AI Creator, Magnific is currently my primary professional tool and supports the vast majority of my creative workflow. The platform is constantly evolving, with new features and improvements that make it increasingly powerful and effective.
I genuinely have nothing to complain about. My experience with Magnific has been excellent, and I look forward to continuing to work with the platform for many years to come.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Paid for 1 Year of Unlimited – Lost Unlimited After a Few Months and Nobody Will Help

I paid for a 1-year Unlimited subscription because your company advertised it as unlimited.

After only a few months, my Unlimited access was suspended under the Fair Use Policy. I accepted the review process and contacted customer support immediately.

That was over two months ago.

Since then, I have sent more than 20 support requests. Every single time I receive the same generic response. It feels like nobody is actually reading my case. I have never received a meaningful explanation, evidence of any violation, or confirmation that a real person has reviewed my account.

I have repeatedly asked one simple question:

If I violated your Terms of Service, tell me exactly what I violated. If I did not, restore the Unlimited service that I paid for.

Instead, I continue to receive copy-and-paste replies while my paid subscription remains restricted.

Selling a 1-year Unlimited plan and then removing Unlimited access after only a few months without resolving the issue for over two months is unacceptable. Calling it "Unlimited" while preventing paying customers from using the service is extremely misleading.

At this point, I feel that I paid for a service that I am no longer allowed to use, while customer support refuses to provide a real solution.

I ask Magnific to have a real person review my account and either restore my Unlimited access immediately or provide a clear and specific explanation for why it remains suspended.

Until then, I cannot recommend this service to anyone considering an annual Unlimited subscription.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

One stop AI solution!

I've been using Magnific for over 3 months now, and I've watched Freepik evolve from photostock into something much bigger. They've gone from digital assets to PSD tools to full AI integration...it's genuinely impressive.

What sold me on Magnific is how practical it actually is for real work. The canvas interface just works; it's intuitive enough that I'm not wrestling with the tool. Image generation is solid; it understands what I'm asking for and delivers outputs that feel intentional, not generic.

But what really sets it apart for me is the animation frames feature. Being able to generate or upscale sequences rather than just static images opens up completely different possibilities for our projects. The editing capabilities let me refine generations without starting over; I can actually iterate, which saves hours.

And the upscaling? It's doing real work, not just pixel stretching. The detail enhancement actually looks like someone understood the image and filled in the gaps intelligently.

Honestly, every other tool in this space feels like they're playing catch-up.

Most are just copying feature checklists. Magnific feels like it was built by people who actually use these tools for production work.

22 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Wow — thank you for such an incredibly detailed review! You've captured exactly what we're going for: tools built by people who actually do production work. The canvas, intentional generations, animation frames, real iteration, intelligent upscaling — hearing each one land the way we intended means the world. Grateful to have you creating with us! 🙌

Rated 5 out of 5 stars

Magnific really delivers!

I've been blown away by how good magnific is. The interface is clean, the speed is great, and the quality is top notch. Highly recommended!

22 July 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you! Clean interface, great speed, top-notch quality — that's the trifecta we chase every day. We appreciate the recommendation! 🙌

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