Magnet Store Ltd Reviews 

667
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Bought one set of four replacement Triang motor magnets. The motors could barely turn over and ran so hot I could not touch them. The only change was the magents and now they run fantastic even at low... See more

Rated 5 out of 5 stars

Theses magnets are truly magical strong. I recently purchased a cam camera with a magnetic base. It’s was meant to be ideal suited to mag most surfaces but it’s present magnet was well, just... See more

Rated 5 out of 5 stars

Exactly what I wanted I didn't believe anyone would make a 2mm dia, 1mm magnet, and there it was, on the site. Sensible price, good packaging, fast delivery. My only concern was the lack of a saf... See more

Rated 5 out of 5 stars

Brilliant service. I found the store when using Google for magnets that work when hot (on Aga tops to secure protecting pads).within moments of finding the correct magnets I had completed the order... See more

Company details

  1. Manufacturing Service

Written by the company

Magnet Store is a leading wholesaler of high-performance Rare-Earth permanent magnets. Here, you will find all shapes and sizes of Neodymium magnets to fit your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

667 reviews

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4.9

All reviews

(667)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent magnets!

Excellent magnets, exact sizes as advertised. The packaging was well thought out and the magnets arrived in perfect shape in a well presented box.
Will buy again.

5 February 2023
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great friendly service and good communication. I got nice quality magnets at a good price and the little yellow box they arrived in was a nice touch. Would definitely use these guys again thank you!

10 December 2023
Unprompted review
Rated 5 out of 5 stars

easy to order

easy to order, enough information to make a choice of magnets, prompt delivery, and absolutely no fuss.

2 January 2024
Rated 5 out of 5 stars

Magnetism mechanics

Great customer service team, outstanding workmanship from the technical team, bespoke
order didnt take too long, excellent quality product and finnish, highly recommend this company.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Not overpackaged

Good service, happy with the products and price. Not over packaged. So often you get a load of unnecessary packaging but these came in just a little box in a postal bag.

16 December 2023
Rated 1 out of 5 stars

Tried to cancel my order the y didn’t…

Tried to cancel my order the y didn’t do anything

26 November 2023
Magnet Store Ltd logo

Reply from Magnet Store Ltd

Thank you for sharing your feedback. We sincerely apologise for any inconvenience you've experienced regarding your order cancellation.

On Sunday, 26th November, we noted your request to cancel your order and a member of our team promptly responded the next morning. Our team requested your order number to facilitate the cancellation but unfortunately, we did not receive any response which was necessary to proceed with your request.

We regret any confusion or inconvenience this may have caused and are dedicated to resolving this matter to your satisfaction. We have sent a follow-up email to you, and we're ready to assist with the return and full refund of your item as soon as we have the required details.

Ensuring our customers' satisfaction is important to us, and we strive to provide a positive experience at every step. We invite you to respond to our email or contact our team directly so we can find a suitable resolution for you.

We appreciate your understanding and look forward to the opportunity to rectify this situation.

Warm regards,
The Magnet Store Team

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