Mac in a Sac logo
Visit website

Mac in a Sac Reviews 4,066

•
TrustScore 4.5 out of 5

4.7

Outerwear Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their waterproof and windproof capabilities, and often noting their lightweight and packable design. Many appreciate the true-to-size fit and the comfort provided, even when worn over other layers. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability. However, some customers were not happy with the durability of certain items, reporting issues like drawstrings snapping or jackets tearing under the armpits after a short period of use. A few people also mentioned that their jackets did not remain waterproof in moderate rain, leading to dissatisfaction. Additionally, some reviewers experienced issues with sizing, finding items either too large or too small, and a small number noted problems with missing storage sacs or faulty zippers.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products for... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and prompt... See more

Order

People report positive experiences with the ordering process. Customers found it easy to order online, with... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and seamless customer care,... See more

Based on these reviews

Rated 5 out of 5 stars

Was looking for a manly rain poncho and initially had my eye on a rain kiss. I saw this and the description appeared fairly similar. After receiving it very quickly, this is identical to a rain kiss a... See more

Rated 5 out of 5 stars

We bought these for a trip to Costa Rica during the rainy season. They were fabulous. I’m used to buying super expense rain coats for mountaineering but I was so so impressed by the breathable mater... See more

Rated 5 out of 5 stars

Just been to an outdoor gig where it poured down and didn't get wet at all wearing my water melon mac in a sac. Lots of conpliments too and I definitely wouldn't get lost cos it's super bright which I... See more

Company replied

Rated 5 out of 5 stars

I ordered two mac in a sac jackets for my partner and I. The order came really quickly which was appreciated as we were going travelling just days later. We went to Asia, it either doesnt rain, or... See more

Company details

  1. Outerwear Store

Written by the company

With a strong background in high performance waterproof products, Mac In A Sac was born out of the desire to condense a high performance jacket into a packable form. Our first generation Mac In A Sac became a key product to everyday life and weekend adventures, being found in school bags and hiking backpacks alike.

www.macinasac.com Details

Written by the company

FREE UK DELIVERY
We'll get your UK orders to you super-quick with UK Free Delivery (over order threshold). We also offer free returns UK returns.
1 YEAR GUARANTEE
All Mac in a Sac Products come with a 1 Year Guarantee against manufacturing faults.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Mac

Great Mac! Really light and easy to carry. It is perfectly waterproof too. Great price too. I bought one of these a while ago for my husband and noticed how it kept him really dry in torrential rain. Would definitely recommend.

4 September 2025
Rated 5 out of 5 stars

Great compact Mac

Good customer service. Mac arrived quickly and kept informed of delivery. Mac is compact and does the job. Great for packing in a rack sack and for traveling.

31 August 2025
Rated 5 out of 5 stars

Great waterproof poncho

Squishes nicely inside rucksack, seems very waterproof …and will enable the rescue party to easily find you if necessary (if you picked the lovely watermelon colour 😊)

19 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look