Lyons Davidson Solicitors - Bristol Reviews 

Andy Vraitch managed my file with professionalism, responded to enquiries speedily and was extremely helpful throughout. He provided advice and guidance when required and ensured I was fully supported throughout.

Following a horrific road traffic collision in September 2022 I was assigned Mr David Bushell to handle my personal injuries claim. I could not have been assigned a more experienced, compassionate, extremely knowledgable, most helpful Senior Associate of Lyons Davidson.
This period of my life and that of my family has been horrific to say the least but the support I have received from David has been first class.
From day one all correspondence was made direct to David's email as well as his direct telephone number which I found reassuring rather than going through a portal/switchboard.
It is coming up to the three year anniversary of the RTC and a settlement has been reached recently with the help, knowledge and support of David.
The sudden passing of my husband during this period has shocked and devastated our whole family and David has shown so much compassion to us and has taken this into account whilst trying to achieve the best outcome regarding the settlement. Thank you David!!

I was involved in a multi car accident (not my fault) , which made things more complicated. It took over a year to resolve. Lyons Davidson, in particular Patrick, my case handler was helpful.

I was kept well up to date with a process I am unfamiliar with as I've never been in the situation of needing legal support before. Communications were timely and helpful and I was pleased with the advice given and actions taken on my behalf which led to a satisfying outcome. Much appreciated, thank you.

Very satisfied with the service I received and felt they had reviewed my case thoroughly, even though it was not possible to take it further.

The Service Was Very Good Would Highly Recommend

Really well handle after nearly years well done

Not a good experience at all, took nearly 4 years (yes that's 4 years) to settle a clear proven case of vet negligence. Poor communication right the way through, used unqualified staff, often working 3 day week, or half days. No responsiveness or urgency, nearly cost me the case, case could have been settled in 18 months. Would not recommend to any client in my situation.

Hi, I found the services that Lyons Davidson's provided were excellent especially by my case handler, he was very professional and his guidance and advice helped me received a satisfactory outcome following my accident, their systems were very user friendly.

The accident happened in 2022. Whilst I understand these things take time to resolve it is only when Sian took over that movement appeared to progress. Those before hand were poor. Communication was practically non existent, verbally and electronically.
Sian worked hard to bring the case to a conclusion and I was kept informed at all stages. My daughter is also dealing with your firm and her experience is appalling. No one replies to her questions. If you would like more information , I would gladly send it to you as this is damaging your reputation.

we were dealt with in a very professional manner.
we were kept informed throughout and in every stage of proceedings and couldn't ask for more attention

It was many months before I was even contacted by anyone after constant attempts to make contact with them. Progress was extremely slow despite very clear CCTV footage of the incident. It still took over 12 months for my case to be settled. Most of the work was done by Jazmin Mahmood who was very friendly and informative when I could get in contact.Bethany Chandler appeared at the end. I am grateful for getting my case settled in the end but I'm sure it could have been settled much quicker. The legal system in this country is painfully slow even when the evidence is clear.

the 'experience' only became good when my mum's case was taken up by Rita Kaakunga-Arnold - before Rita was involved things were not so good.... Rita was excellent - professional, attentive and caring, a credit to the company and the human race.

My assigned solicitor Leanna was very professional and made me feel at ease from the first day. She explained in detail legal matters that I was not sure about. She even went out of her way to call me, whenever I asked to speak with her. This helped me to understand the legal aspects better. There were times when the whole case was getting too much for my mental health but she reassured me and made feel at ease. I would recommend Leanna for others, who may need legal advice. I hope she gets recognised by her boss for her excellent services to her clients.

Our insurers referred us to Lyon’s Davidson and we were lucky enough to have Chris Kemp assigned to our case. Chris immediately fully understood our case and kept us fully aware of how such cases worked and managed our expectations perfectly. He was very supportive and gave great advice at each step of the process in a friendly and understanding way. We would have absolutely no problems in recommending Chris and Lyon’s Davidson in any such cases. Thanks Chris.

My experience with Lyons Davidson it’s liars Davidson I will call them has been extremely disappointing.
• My car accident claim took over two years nine months to resolve.
• I was passed between multiple case handlers at least six all of them unprofessional and rarely received proactive updates – I had to chase them constantly.
• The medical treatment arranged was poor quality.
• After the case was finally settled in June 2025, I was told I would receive my injury compensation within six weeks. It is now August 2025 and I am still waiting for payment.
• Every time I ask, I am given vague or conflicting excuses.
• This delay has caused me financial stress and significant inconvenience.

I expected a professional, efficient service from a law firm, but instead I have been left frustrated and without the money that is rightfully mine. I would not recommend them to anyone needing legal help.

I was involved in a life changing road accident in 2020.
Lyons Davidson were fantastic throughout the whole experience.
They helped me manoeuvre through my changed world, aided me in finding assistance from start to finish and eventually helped me negotiate a settlement and avoid the stress of court.
Kelly, Kerry, Fran and Nick were professional, polite and thorough at all times and I cannot recommend them enough.

Title: Unprofessional, Unresponsive, and Deeply Disappointing

Since June, I have made repeated attempts to speak directly with a solicitor and arrange a face-to-face meeting — all of which were ignored or dismissed. The lack of communication has been appalling, causing unnecessary stress, significant delays, and a complete breakdown of trust in this firm’s ability to act professionally.

A token compensation offer was made, but it failed to reflect the extent of their failings or the time, distress, and inconvenience I have endured. I even had to submit a formal Data Subject Access Request just to obtain my own case file and personal data — something they are legally obliged to provide without delay.

Rather than address the matter properly, the firm appears content to let the situation escalate. I am now referring my complaint to the Legal Ombudsman and the Solicitors Regulation Authority. I wish I had read their Trustpilot reviews before engaging them, and I would strongly advise others to look elsewhere for legal representation.

I am still waiting for a Response

~ Over Ice ~

Empathetic staff, Very reassuring and helpfull
Incident date 15sep 23 not 24, but system won't allow the year

Appalling service - was appointed by my Halifax Home Insurance as solicitors to act on my behalf for a personal injury claim. Asked for support numerous times to complete their extensive claim forms but no response and instead sent me automated messages to log into the portal. When I asked specific responses to my queries no response. Awful and please avoid.

Update - the email response from Lyon’s Davidson referred to below is simply acknowledgement from the Compliance Team of my request for all data related to me and my claim to be erased.