first lamp developed a fault after a few months dealt with quickly by company - immediately sent replacement After many months no further problems big thanks Lyon!
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See what reviewers are saying
Lights arrived promptly & cheaper than I found them elsewhere on the internet. There was a bit of an issue when they upgraded my deleted very option which meant that they would arrive sooner, when we... See more
Extremely pleased with this glass shade, it is almost a match for the other four shades in the light, slightly larger but hardly noticeable, also well packed. Very reliable comapny, I would certainly... See more
Ordered two light pendant shades money taken same day goods never received could not get hold of company in spite of trying to e-mail which was not delivered! and telephoning several times each number... See more
Company details
Information provided by various external sources
We are an online electrical wholesaler established in 2009 that strives to achieve the lowest possible prices whilst maintaining the highest levels of customer satisfaction. We do this through keeping overheads to a minimum and offering a personal service. Make sure you turn to Lyon lighting for all your lighting and electrical needs.
Contact info
Lyon Lighting, ST148LA, Uttoxeter
- 01543226103
- sales@lyonlighting.com
- www.lyonlighting.com
A successful purchase
After looking for specific glass lampshades for a while,I found them at Lyon Lighting.Packaged securely and correct product sent promptly as promised.
13 October 2016
Unprompted review
WRONG GOODS SUPPLIED; RETURNED; NO REFUND
It has been a very difficult experience dealing with this Company. The goods supplied were not as described or shown in their advert. The items were returned through the ebay returns service. To date, no refund has been received. The amount of time spent trying to sort this out was totally disproportionate to the goods 'purchased'.
Never again.
13 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Fast Delivery
Good quality exactly as described with fast delivery service. Would definitely recommend.
10 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Absolute Clowns
Placed an order on 13.9.16 told it would be sent within 2-8 days. Basically told me a load of lies about delivery after that then refunded my money today ( 10.10.16 ) when I threatened to report them.
Do not go near these clowns if you need to get anything done in a reasonable amount of time.
10 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Firstly; apologies for the problems occurred during your experience with us. We have had some issues with our suppliers regarding delivery of stock and their stock availability, which in turn has caused problems for us regarding customers’ orders and promised delivery dates that were being extended due to lack of stock with our suppliers, these problems have caused us great frustration and problems which I’m sure you can relate to!
All supplier issues have now thankfully been rectified, we have also assembled a new customer service team who will be working to fix any issues the company have had in the past and I would love to hear any more feedback you have that would help us progress further. If you would like to email myself at customerservice@lyonlighting.com or feel free to get in contact on 01283 740 630. Please do not hesitate to get back in touch and I’m sure someone can arrange a discount on future orders as a goodwill gesture.
Once again I apologize for the inconvenience caused by the errors that occurred during your experience with us.
Kind regards
Will
Wrong order
Unfortunately the bulbs delivered were not the ones we ordered.
10 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
I'm really sorry to hear you have had this issue with our service, if you can please advise your order number so we can take a look into this for you.
If you want to email myself at customerservice@lyonlighting.com I will be able to offer you a discount for waiting. Alternatively you can call sales team on 01543 226103.
Once again I do apologise for the inconvenience caused with this delay.
Kind regards
Will
Not cheap but turned up quickly and reasonable quality
9 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
SPOT ON ~ Lyon Lighting are a great company to deal with.
Easy to order
Good prices
Speedy delivery
Good quality when you unpack
SPOT ON
9 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Worst company ever!!!!!
This company has to be the worst I have ever had the displeasure to deal with, after two months of taking my money, I contacted the UK wholesaler and Lyon lighting hadn't even paid, they fed me lie after lie, said the items weren't in stock even though I told them what the wholesaler told me.
This company will take you money and rip you off - please stay clear!!!
Reply
Having see their reply it is all lies, the issue was nothing to do with the supplier or stock levels, the simple fact was Lyon lighting failed to pay the supplier, this continued for four weeks of me chasing, despite saying the money had been paid, the MD of the supplier confirmed on four occasions that this had not happened.
In the end I have asked visa to recover my money. Again their lies continue and their excuse is to blame someone else. They don't deserve to be in business!!
6 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Firstly; apologies for the problems occurred during your experience with us. We have had some issues with our suppliers regarding delivery of stock and their stock availability, which in turn has caused problems for us regarding customers’ orders and promised delivery dates that were being extended due to lack of stock with our suppliers, these problems have caused us great frustration and problems which I’m sure you can relate to!
All supplier issues have now thankfully been rectified, we have also assembled a new customer service team who will be working to fix any issues the company have had in the past and I would love to hear any more feedback you have that would help us progress further. If you would like to email myself at customerservice@lyonlighting.com or feel free to get in contact on 01283 740 630. Please do not hesitate to get back in touch and I’m sure someone can arrange a discount on future orders as a goodwill gesture.
Once again I apologize for the inconvenience caused by the errors that occurred during your experience with us.
Kind regards
Will
Great store
Hard to find glass shades for my lights found at this store. Quick delivery and well packed.
6 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Recommended
Very pleased with item, fast delivery and would use this company again, and would recommend to others.thank you
5 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Excellent Value
Purchased 6 50m rolls of Blue LED Striplight to replace cold cathode lighting in the building.
The product is excellent and the service provided by Lyon Lighting was second to noe from the order right through to delivery.
I would have no hesitation in using this company for future requirements.
5 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Clowns
Strung along for 7 weeks. Infuriating. Dont waste your time with these clowns
5 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Firstly; apologies for the problems occurred during your experience with us. We have had some issues with our suppliers regarding delivery of stock and their stock availability, which in turn has caused problems for us regarding customers’ orders and promised delivery dates that were being extended due to lack of stock with our suppliers, these problems have caused us great frustration and problems which I’m sure you can relate to!
All supplier issues have now thankfully been rectified, we have also assembled a new customer service team who will be working to fix any issues the company have had in the past and I would love to hear any more feedback you have that would help us progress further. If you would like to email myself at customerservice@lyonlighting.com or feel free to get in contact on 01283 740 630. Please do not hesitate to get back in touch and I’m sure someone can arrange a discount on future orders as a goodwill gesture.
Once again I apologize for the inconvenience caused by the errors that occurred during your experience with us.
Kind regards
Will
small bulb order
Bulbs turned up promptly.
Small problem on order quantity, this was sorted by customer services very politely and quickly.
Good company, would do business with them again.
Rob
5 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Broken delivery promises, very difficult to get hold of
I placed a fair sized order for products which I was told were in stock. After 3 weeks of chasing having received various broken delivery promises, I was then told at 3pm it would be another 2 weeks before I would get the items. I cancelled the order by email and phone. I ordered the items elsewhere and they were delivered by 0830am the next morning. It is now over 2 weeks later and after many more chases I have still not received a refund !!
5 October 2016
Unprompted review
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
I'm really sorry to hear you have had this issue with our service, if you can please advise your order number so we can take a look into this for you.
If you want to email myself at customerservice@lyonlighting.com I will be able to offer you a discount for waiting. Alternatively you can call sales team on 01543 226103.
Once again I do apologise for the inconvenience caused with this delay.
Kind regards
Will
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
Reply from Lyon Lighting
Hi, Thank you for taking the time to deliver this review, all feedback we receive from customers is greatly appreciated!
Glad to hear you were happy with our service,
please feel free to call back at any point to make another order:
01283 740 630 or www.lyonlighting.com.
We can also offer a discount for repeat orders.
You can also find us on Facebook & Twitter @LyonLighting
Kind Regards
Will
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