Lucy Lou’s Boutique Reviews 

174
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing is of amazing quality, beautiful design, and fits wonderfully. Many people love the wide variety of stylish dresses and comfortable everyday items available. Shoppers also appreciate the exceptionally fast delivery service and the extremely helpful staff members. Consumers find the online ordering process very simple and enjoy watching the live streams for helpful sizing guidance. Buyers consistently note that packages arrive promptly and items are always securely packed for every special occasion. Reviewers plan to continue purchasing more outfits in the future because of this reliable service.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful designs, comfortable fits,... See more

Quality

Clients share positive opinions on quality, frequently praising the stunning dresses, comfortable fit, and... See more

Staff

Customers had great appreciation for the staff, sharing that employees always provide a warm and polite... See more

Order

Reviewers highlight positive aspects of order experience, noting the process is easy and smooth. Consumers... See more

Delivery service

People report positive experiences with delivery service, frequently praising exceptionally quick shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent mum daughter business . Love the whatching the life’s only visted the shop once in Southport. Staff were friendly and helpful. Bought loads on line my wardrobe is full of Lucy Lou clothes. V... See more

Rated 5 out of 5 stars

I have had several orders from lucy lou boutique and everything has arrived promptly and well packed. I have loved everything I have received but had to return some items as just did not suit me. The... See more

Rated 5 out of 5 stars

Hi. Ive visited Penwortham a few times had a lovely time. After watching your live this week i thought I'd come over to Churchtown then decided an online shop. Easy to order and wow what a fast delive... See more

Rated 5 out of 5 stars

I can highly recommend Lucy Lou's bouquet. I have bought online and the service is excellent. Prompt arrival and easy to return if needed. I love the magic dresses the most, but have bought other c... See more


Company details

  1. Boutique

Written by the company

Lucy Lou’s Boutique is a family run business which has been established for over 8 years. We pride ourselves on making customers feel good about themselves and finding there own kind of beautiful in a new outfit that makes them feel confident when they leave our store. Our website is easy to use and our Live videos on our socials give an excellent view on how to style items together and to give our ladies some outfit inspiration. We want everyone to feel comfortable whatever age or size you may me. We’re here to make that happen. We look forward to seeing new faces in the future and we appreciate our returning customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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No recent history of asking for reviews

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4.6

All reviews

(174)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply Fabulous!!!!

Fabulous clothes that often fit a size 8 to 20 so a great investment if like me your weight tends to fluctuate. Lovely accessories too. Quick response if you need to return for a refund and fabulous value for money. Only problem is I can’t stop buying stuff. New bits constantly tempting me xxx

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Family Business

I ordered a few items on Monday and they arrived this morning (tues). I love their clothes I'm a little obsessed!. Love watching the social media lives as they show different size people modelling the clothes which is a great idea as we aren't all size 0. Im sure I will be ordering again very soon. Great small family run business well done x

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Good experience, this company is doing really good, I have never regret my purchase, fast delivery and items are beautiful. I will recommend them.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Placed a order which I received…

Placed a order which I received quickly. Lovely quality items at a good price. (Promotion due to Easter) nicely packed items staff really helpful when I phoned store. Thank you 🙏

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Visited your Penwortham shop on…

Visited your Penwortham shop on Saturday and it was lovely to meet Lucy such a lovely lady friendly and very helpful, got my magic joggers so comfortable love them 😊👍

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I placed an order Friday lunchtime and it was delivered to Glasgow within 24 hours. Having ordered several dresses as I couldn't choose, I had to return a couple and the return process was very straighforward, I got notification with two days that my refund was being processed. Will definitely purchase from them again, magic dresses are fab.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic fashion by mother and daughter

Absolutely fabulous choice of clothes. There is so much suitable across all the age groups and fantastic range of sizes. First class service and very fast at processing a refund on returns. Lucy and Gill take a great deal of pride in selecting clothes for their shoppers. They do several live shows on new stock which are never rushed. A real interest in their customers and modelling their clothes gives so much more to their customers than seeing clothes on the hanger. Lots of generous give aways too. They are also great supporters of charities. I wish I was closer to a shop to spend more on clothes than the postage! My favourite go to clothes now.

26 March 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a jacket and a dress and both…

Ordered a jacket and a dress and both excellent quality, everyone always complements my jacket, I’m sure my dress will also be the same but haven’t worn it yet. Excellent delivery too, highly recommend

26 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and products

The best clothes and company ever - fantastic quality and variety but their customer service is amazing - the most helpful and friendly company I have ever dealt with, they couldn’t do more to assist, over and above expectations and are a total pleasure to deal with. Can’t recommend them enough.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Lucy Lou’s…

I’ve had a few things from Lucy Lou’s and I’m delighted with everything that I’ve bought. Lovely friendly ladies and I really enjoy the facebook lives with Lucy mum and sometimes Nan.
Keep up the good work ladies your customers are loving you all.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

I love this store

I love this store, from the beautiful dresses, perfect jackets to the ease of ordering to the next day delivery (apart from weekends)
Tuesday is my favorite with the interactive lives with Lucy, Lucy's mum and nana.

6 March 2023
Unprompted review
Rated 5 out of 5 stars

FIRST TIME PURCHASE

I am so glad I found this boutique. Received my first order a couple of days ago, quick delivery and the dresses are absolutely beautiful......I've just ordered more!!!! Such good quality and look fab....and cater for the curvier woman!!! Well done Lucy Lou......just brilliant xxxxx

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Just received my gorgeous Rooney…

Just received my gorgeous Rooney palazzo pants & basic white tee. Lovely quality and fit. My daughter who is an 8 find it amazing that they also fit her. I have purchased a few Magic dresses too. My holiday wardrobe is looking fab. Delivery is fantastic and I can highly recommend Lucy Lou’s .

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Love Lucy Lou’s x

This family run business is fantastic from the videos to show us the fit etc to their customer service to getting your order is perfect & everything is hand packed beautifully! Well done to all, just placed another order & thinking on my next ! Love Lucy Lou’s Boutique x

16 March 2023
Unprompted review

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