LUCAS DIVING Reviews 76

TrustScore 4.5 out of 5

4.7

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Company details

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Lucas Divestore


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended and trusted!

I highly recommend and trust Lucas divestore for both (valuable) purchases and its packaging.
Moreover, their "sendspeed" is really ASAP (As soon as possible)!
My experience: from my request, lucas divestore sent my purchase ASAP and I recieved it firmly packaged and sealed with plastic "one-time opening" straps.
My only improvementrequest is that they will use an other packetdeliveryservice. DPD-experience is awful :-(

25 November 2024
Unprompted review
Rated 1 out of 5 stars

I have been waiting for the fins for…

I have been waiting for the fins for over 8 weeks. The site has 3-5 business days when I purchased. Later they said 3-6 weeks for my letter!!! I've been waiting for more than 8 (!) weeks, but they didn't even say it would be more. I do not recommend this company!!!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Best online diving shop!

One of the best online shops I ever ordered from!! Everything comes fast and reliable and the customer service is friendly and efficient. Recently I had to return an item (size change) which was handled in an uncomplicated professional way and within two days I had the right size at home. Top!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Nice experience

I made a mistake in my order, just sent an email and got a fast reply, they fixed my mistake, sent the order fast and well packed.
Nice experience.

3 March 2024
Unprompted review
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